T-Mobile.com preorder thread

[reedog117]

Woo hoo! Card charged for full amount 20 min ago!

6+ 64GB Gray, 6+ 64GB Gold (2 phones in one order)
No JUMP, Yes EIP
Upgrade -- trading in 2 iPhone 5S's
Order time: 9/12 4:21AM PDT, EIP signed 1 min later, Backordered email 9/13 5:13AM PDT
Shipping to Wash DC metro area (if it makes any difference)

Nothing in UPS MyChoice or FedEx yet... No emails from T-Mobile yet either... Can't track on T-Mobile's web site -- I think that there's an issue with orders with >1 phone.

 

[Ann P]

Question, should I expect to have to sign for the phone? I know fedex always required that when I'd order from Apple, but I'm not sure with UPS, last year I got my 5S from tmobile and I don't remember having to sign for it...it was just there when I got home. If so, is there a place I can presign like with apple/fedex orders? I'm excited but it's not something I can take off work for.

Check the My UPS page for pre-signing options. However, I don't remember having to sign for UPS/T-Mobile packages. They just drop it off and go.

 

[pewr]

Woo hoo! Card charged for full amount 20 min ago!

6+ 64GB Gray, 6+ 64GB Gold (2 phones in one order)
No JUMP, Yes EIP
Upgrade -- trading in 2 iPhone 5S's
Order time: 9/12 4:21AM PDT, EIP signed 1 min later, Backordered email 9/13 5:13AM PDT
Shipping to Wash DC metro area (if it makes any difference)

Nothing in UPS MyChoice or FedEx yet... No emails from T-Mobile yet either... Can't track on T-Mobile's web site -- I think that there's an issue with orders with >1 phone.

Charged or PEnding?

 

[Dante216]

Woo hoo! Card charged for full amount 20 min ago!

6+ 64GB Gray, 6+ 64GB Gold (2 phones in one order)
No JUMP, Yes EIP
Upgrade -- trading in 2 iPhone 5S's
Order time: 9/12 4:21AM PDT, EIP signed 1 min later, Backordered email 9/13 5:13AM PDT
Shipping to Wash DC metro area (if it makes any difference)

Nothing in UPS MyChoice or FedEx yet... No emails from T-Mobile yet either... Can't track on T-Mobile's web site -- I think that there's an issue with orders with >1 phone.

I don't have shipping info for My.T-mobile and I only ordered one phone. Got charged full amount 2 days ago, got the friday email as well as the overnight shipping e-mail

 

[lmashimaru]

...

Tmobile representative inputted my CC number in wrong and now my order is cancelled because of their negligence. On the phone for 2 hours today because they refused to admit fault. Finally had a superviser admit fault now im Sh** out of luck for getting my phone tomorrow for saturday even if i was one of the first "group" of people to order the phone Friday.

They said the orders are no numbered by people, but groups so the first group gets shipped at the same time... some BS.

ready to body slam some people.

 

[Dante216]

We have about 10 64GB iPhone 6 Space Gray's in the back and I can't even open one to see how it feels. Sucks

 

[Mantahoe]

T mins 10 minutes fellas!! Still undecided, i feel like the 6 plus is huge, but then i feel like 6 is not so big of an upgrade from my current 5S.

Ditto. 6 seems like an unnecessary upgrade in my opinion coming from a 5S.

16GB 6+ all the way but I regret getting Space Gray. Wish I got the Silver but I couldn't change after ordering and it gets here tomorrow.

 

[Gshox]

Shipping label created 24 hours ago..,STILL NO MOVEMENT. Wtfffff

 

[zizekdoritos]

The quote came from a reply to someone who was upset that their spouse was getting it on launch day but that their's was still back ordered. I guess I am reading that differently than you and that is ok. I swear I am not arguing with anyone on this.

it's just that we already know what that means because tmo has repeatedly dispelled misconceptions about its use of the word "backordered," so it definitely does not mean anything about shipment

 

[joshkhaos1]

Tmobile representative inputted my CC number in wrong and now my order is cancelled because of their negligence. On the phone for 2 hours today because they refused to admit fault. Finally had a superviser admit fault now im Sh** out of luck for getting my phone tomorrow for saturday even if i was one of the first "group" of people to order the phone Friday.

They said the orders are no numbered by people, but groups so the first group gets shipped at the same time... some BS.

ready to body slam some people.

Sucks man. Better go get in line at a store and get ready to body slam some people out of your way.

 

[J2funny]

Right now I have T-Mobile's website, this forum, UPS, and my email up refreshing the page every 2 minutes to see if there are any changes

 

[Bkosher84]

Right now I have T-Mobile's website, this forum, UPS, and my email up refreshing the page every 2 minutes to see if there are any changes

I don't know whether to laugh.. Or be sad for you...

 

[thefredelement]

Woo hoo! Card charged for full amount 20 min ago!

6+ 64GB Gray, 6+ 64GB Gold (2 phones in one order)
No JUMP, Yes EIP
Upgrade -- trading in 2 iPhone 5S's
Order time: 9/12 4:21AM PDT, EIP signed 1 min later, Backordered email 9/13 5:13AM PDT
Shipping to Wash DC metro area (if it makes any difference)

Nothing in UPS MyChoice or FedEx yet... No emails from T-Mobile yet either... Can't track on T-Mobile's web site -- I think that there's an issue with orders with >1 phone.

I'm happy for you, I'm the exact same stats just one 6+ 64GB in Gray and my EIP was confirmed at 6:31AM ET. (3:31AM PT).

This is why TMobile is driving people, esp me bat ***** crazy.

 

[akaSurreal]

New Customer Experience

Just thought I would share I am in same boat as many new customers I see posting here. It has NOT been a good experience switching to TMobile thus far.

New customer from Verizon
Order placed 9/12 11:43AM PDT (after trying for many hours)
Online Status: Order Placed
Phone Status: Backordered
Ordered: 3 x Space Grey 64GB 6 Normal

No Email, Text, VM
No package on UPS Choice

My card has been charged, but it's $32.28 less than total, whatever that means?

Also, I read many pages back that someone was able to create an account on TMobile using a temporary phone number and get more status info, but never saw how to get this number?

 

[reedog117]

Charged or PEnding?

I stand corrected -- pending not charged.

 

[robotphood]

Ditto. 6 seems like an unnecessary upgrade in my opinion coming from a 5S.

16GB 6+ all the way but I regret getting Space Gray. Wish I got the Silver but I couldn't change after ordering and it gets here tomorrow.

I think people underestimate the difference between the 6 and the 5s. The 5/5s was a 4" screen that was just elongated from 3.5". The change in width and height is going to make a bigger difference. When I had a 4.7" phone (moto x) the screen certainly felt significantly bigger than my 5s.

 

[sometimesido]

I dare each and every one of you to check out this thread after 6 months. Some good entertainment here.

 

[strausd]

Mine just had its departure scan leaving Kentucky!!!

 

[joshkhaos1]

Just thought I would share I am in same boat as many new customers I see posting here. It has NOT been a good experience switching to TMobile thus far.

New customer from Verizon
Order placed 9/12 11:43AM PDT (after trying for many hours)
Online Status: Order Placed
Phone Status: Backordered
Ordered: 3 x Space Grey 64GB 6 Normal

No Email, Text, VM
No package on UPS Choice

My card has been charged, but it's $32.28 less than total, whatever that means?

Also, I read many pages back that someone was able to create an account on TMobile using a temporary phone number and get more status info, but never saw how to get this number?

Not positive on this but its either A- They didn't charge for the sim cards which were $10 each, or B- They waived shipping costs, or a combination of both, idk.

 

[pewr]

Mine just had its departure scan leaving Kentucky!!!

When and What did you order also are you JUMP

 

[jeffeezy]

Just thought I would share I am in same boat as many new customers I see posting here. It has NOT been a good experience switching to TMobile thus far.

New customer from Verizon
Order placed 9/12 11:43AM PDT (after trying for many hours)
Online Status: Order Placed
Phone Status: Backordered
Ordered: 3 x Space Grey 64GB 6 Normal

No Email, Text, VM
No package on UPS Choice

My card has been charged, but it's $32.28 less than total, whatever that means?

Also, I read many pages back that someone was able to create an account on TMobile using a temporary phone number and get more status info, but never saw how to get this number?

I'm in almost the exact same boat, except I only ordered 1 Space Gray 64GB 4.7" at 7:28AM PDT

Haven't heard anything from them. Contacting via chat or phone yields no info. Pending charge for exactly $32.38 less than order total showing on my card.

 

[DIMEZ]

this has been a bad experience with tmobile.

 

[J2funny]

When and What did you order also are you JUMP

What he said!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

 

[chelleld]

Woo hoo! Card charged for full amount 20 min ago!

6+ 64GB Gray, 6+ 64GB Gold (2 phones in one order)
No JUMP, Yes EIP
Upgrade -- trading in 2 iPhone 5S's
Order time: 9/12 4:21AM PDT, EIP signed 1 min later, Backordered email 9/13 5:13AM PDT
Shipping to Wash DC metro area (if it makes any difference)

Nothing in UPS MyChoice or FedEx yet... No emails from T-Mobile yet either... Can't track on T-Mobile's web site -- I think that there's an issue with orders with >1 phone.

Me too, me too! I'm excited to just be charged lol, at least that means something is happening!

Same exact order and around the same time.

 

[jtpterp]

Thank you for your analysis please call the executive line and tell them this because trust me i want to get my phone tomorrow like my text told me but with no tracking update that doesnt seem viable. if you want the number please message me again THIS IS WHAT THEY TOLD ME!!!

Is this enough to call you down? You were misinformed or you misunderstood.