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T-Mobile.com preorder thread

Dusk22 said:
Just an update. Ordered 6+ Space Gray 64gb on 9/12 at 7am EST.

Got the 9/22 - 9/30 email.

Tweeted Tmobile about my disappointment. Was told sorry and that all preorders are getting overnighted for free and if I was charged to call support and get it refunded. Checked a few minutes ago and I was charged on my bank account for my phone. No email or text update so far. Maybe I'm lucky?
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It's possible that you were charged for 9/22 or 9/23 delivery. I'd take those dates!
 
utahman130 said:
WHAT?! On t mobiles website?
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http://www.t-mobile.com/orderstatus

Also, for the record, I still never received an email about any status updates. One more time for those who didn't see my earlier post.

New Tmo customer switching from ATT.
Ordered over the phone with customer service at 5am PST on 9/12. No JUMP status. Ordered 3x IP6+ 128gb Space Gray.
 

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Dusk22 said:
Just an update. Ordered 6+ Space Gray 64gb on 9/12 at 7am EST.

Got the 9/22 - 9/30 email.

Tweeted Tmobile about my disappointment. Was told sorry and that all preorders are getting overnighted for free and if I was charged to call support and get it refunded. Checked a few minutes ago and I was charged on my bank account for my phone. No email or text update so far. Maybe I'm lucky?
Click to expand...

Same thing for me with the charge also happening today. I'm hoping I'm lucky too.

At this point I've been straight up abusing UPS.com and their reference tracking.
 
Gshox said:
there was an origin scan on your package?
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No. But considering Louisville is a UPS hub, it seems like they are sitting in a UPS warehouse just waiting to be shipped. I suspect it will show an origin scan sometime prior to the flight departing.
 
All of you who are seeing tracking information on that T Mobile page already had shipment notifications before, right?
 
Faticha305 said:
All of you who are seeing tracking information on that T Mobile page already had shipment notifications before, right?
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nope... not 1 shipping notification at all... i find out a label was created by using track by reference.. even with t-mobile just adding tracking info on site i still yet to see a email from them
 
Alright I ordered the iPhone plus 128GB at a physical t-mobile location on pre-order day around 3pm Pacific and added the next day shipping option for like $25. I used my jump upgrade. Yesterday I received a text message AND email stating;

"Free T-Mobile Msg: Great news! You should receive your iPhone 6 Plus on Friday. We'll send another text with your tracking number once it ships"

And

"Thank you for your iPhone 6 Plus pre-order. Great news — you should receive your device on Friday. We will send another notification once your device ships, which will include tracking information. We are extremely excited about the iPhone 6 Plus, and wanted to make sure you are up-to-date on the status of your order.
Sincerely,
T-Mobile Customer Service"

And then today, I received another text stating;

"Free T-Mobile Msg: We are shipping iPhone orders today using overnight delivery. Check www.mytmobile.com for tracking information"

At this time, t-mobiles site has not updated. It still says "backordered". I have not received any shipping confirmation. Really hoping these texts aren't just automatic notices that were sent to everyone lol I really want mine tomorrow!
 
Faticha305 said:
All of you who are seeing tracking information on that T Mobile page already had shipment notifications before, right?
Click to expand...

Nope. I haven't received squat from Tmo at all. I had to proactively check status. As of this morning, nothing showed online for shipping status and robolady said backordered. Tonight at 6pm PST I checked and had the info I posted a few posts back.
 
ndriver182 said:
Nope. I haven't received squat from Tmo at all. I had to proactively check status. As of this morning, nothing showed online for shipping status and robolady said backordered. Tonight at 6pm PST I checked and had the info I posted a few posts back.
Click to expand...

That site times out for me
 
BrandonC said:
Alright I ordered the iPhone plus 128GB at a physical t-mobile location on pre-order day around 3pm Pacific and added the next day shipping option for like $25. I used my jump upgrade. Yesterday I received a text message AND email stating;

"Free T-Mobile Msg: Great news! You should receive your iPhone 6 Plus on Friday. We'll send another text with your tracking number once it ships"

And

"Thank you for your iPhone 6 Plus pre-order. Great news — you should receive your device on Friday. We will send another notification once your device ships, which will include tracking information. We are extremely excited about the iPhone 6 Plus, and wanted to make sure you are up-to-date on the status of your order.
Sincerely,
T-Mobile Customer Service"

And then today, I received another text stating;

"Free T-Mobile Msg: We are shipping iPhone orders today using overnight delivery. Check www.mytmobile.com for tracking information"

At this time, t-mobiles site has not updated. It still says "backordered". I have not received any shipping confirmation. Really hoping these texts aren't just automatic notices that were sent to everyone lol I really want mine tomorrow!
Click to expand...

I'm betting you're safe. I'd trade places with you in a heartbeat...
 
From what I have seen lately. Not many people have been charged here or posted a succesful ups about iphone 6+ 16gb gold.
 
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