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T-Mobile.com preorder thread
- Thread starter utahman130
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As a new customer, you can check here: http://www.t-mobile.com/orderstatus
But it's worthless. Mine still just says "ORDER PLACED" even though I have tracking information direct from UPS My Choice now.
Hoping someone can answer this before it gets lost in the "where is my plane" posts. lol.
Just wondering how long it takes, on average, to port to TMO. I actually have quite a busy weekend and don't want to be w/o phone service for an extended period of time. I wouldn't mind so much as I'm sure it will be a busy weekend but thinking I should wait until Sunday to port over?
Just wondering how long it takes, on average, to port to TMO. I actually have quite a busy weekend and don't want to be w/o phone service for an extended period of time. I wouldn't mind so much as I'm sure it will be a busy weekend but thinking I should wait until Sunday to port over?
as soon as tmobile preauth mine at chase.. chase sent me an email within minutes asking if it was a real charge and i had to click yes maybe they tried to reach you and you didnt respond in time.. that is so messed up though good luck
I'm going to cry. Seriously, this has been the worst, most botched preorder I can ever remember. Still stunned that they cancelled my order and will do absolutely nothing to help me. I love their service but I absolutely hate T-Mobile as a company. Tried the CEO twitter and all that ****. Nothing. Nada.
What made me think they'd be any different then any other crappy carrier?
Does anyone think I even have a CHANCE at getting two 6 Plus phones tomorrow morning if I camp out now? Will they even let you get two?!
What made me think they'd be any different then any other crappy carrier?
Does anyone think I even have a CHANCE at getting two 6 Plus phones tomorrow morning if I camp out now? Will they even let you get two?!
Got my tracking number
Should be here tomorrow. Ordered 2 IPhones 6+ gold 64 GB on the t-mobile's site on the 12th at 11:30 AM PT. New customer to T-mobile and I can say after the initial fiasco which wasnt all T-mobiles fault they did deliver!
Should be here tomorrow. Ordered 2 IPhones 6+ gold 64 GB on the t-mobile's site on the 12th at 11:30 AM PT. New customer to T-mobile and I can say after the initial fiasco which wasnt all T-mobiles fault they did deliver!
If your referring to a number port, then it should be less then 24 hours. I've done it a few times, and its pretty quick.
Just to update
Order: Sep 12th
Time: 11:00am PDT
Phones: iPhone 6 (64gb Space Grey) iPhone 6+ (64gb Gold)
New customer non Jump
Tonight received my tracking info through order status on T-Mobile. So hopefully this gives hope to others. I didn't think I would receive them tomorrow.
Order: Sep 12th
Time: 11:00am PDT
Phones: iPhone 6 (64gb Space Grey) iPhone 6+ (64gb Gold)
New customer non Jump
Tonight received my tracking info through order status on T-Mobile. So hopefully this gives hope to others. I didn't think I would receive them tomorrow.
Same here, I had Chase contact me to ask if it was real, but then went through fine after.
They automatically denied it. They did send me that email, but they said they had gone ahead and denied it, to protect me. WTF?!?!
Awesome for you, my order is similar. I guess I hold onto my hope since my card was preauthorized. If that falls off tomorrow though, to the store I go...
not saying this to you, I'm happy for you~
but this clearly show how faaakd-up TMO is... I feel totally betrayed! Jump or not pre-order early birdies totally getting screwed!!!!!
It usually does not take long but there may be a higher than average demand for number porting across all carriers throughout the weekend. Still, It should take no longer than an hour or two at the worst. 911 still works while you wait.
Sometimes the system logs you out. It appears that you can enter your order number and ZIP, but it doesn't work. I just click on Phone link above and login again, then it seems to work!
Tried that but also stuck at order placed since 9/12 7:45 am est..there was a 'glitch' where even though i received confirmation that they got my signed eip, a rep had to manually confirm it two days ago...was then told that my order was listed as 'submitted' and not 'backordered' so it should ship the 19th..
Card listed as pending charged for full amount just earlier today, but haven't seen any movement or changes at all and ups cannot find the reference number. Never got any email or anything regarding status except for a few days ago when they said it was submitted.
Anyone in the same situation, I guess particularly with the manual release of the eip and the 'submitted' status?
They NEVER called me, just sent me an email and automatically denied the charge.
Ugh, eff me sideways. I just got off with talking to a rep. And he claimed that no phones have been shipped out... despite what anyone on here says... and that he has no idea when I will be receiving mine. This is a bunch of malarkey.