No shipping label. I probably won't get until November.
Keep checking. I have seen quite a few post on twitter in the same situation and finally found tracking # by reference with delivery today.
No shipping label. I probably won't get until November.
I queued and was immediately told no 6+ stock
It looks like T-Mobile Customer Service is saying that even though I preordered within the first couple hours of their systems being online on the 12th (after the delayed start), I can expect my wife's 6 Plus up to six weeks from the date of the order.
She did say that was the official communique that was being given by her management, and she did stress that it's "up to" basically as an "underpromise/overdeliver" stance (she said she would've loved to say "one week" but didn't want an upset customer if it ended up being two weeks to delivery).
However, since I was very early to order that day, she does not expect it to take that long, but if I were to preorder another 6 Plus today for another line, for instance, she says it would take probably the full six weeks before I get it.
So, that's that.
I think in your shoes, I'd email the CEO. That sounds like a serious screw up on Tmobile's end
This is the message I get when I try to look up my package on UPS.
has your card been authed? mine has. I have a hard time believing that its going to be 8 weeks if they authed it :-\
So I still don't have a tracking number through T-Mobile and UPS wouldn't pull any details until 3 a.m. this morning (even though my phone was processed Thursday morning at 5 a.m. by UPS), but my phone is happily awaiting my pick-up at the UPS center down the road.
I ordered Friday the 12th at 4 p.m.--a 6 64gb space gray. Happy iPhoning yall!
has your card been authed? mine has. I have a hard time believing that its going to be 8 weeks if they authed it :-\
Absolutely livid! At this point no tracking from UPS 7:33am here in AZ.
San Tan Valley to be exact.
Not thrilled! Where my device be?
My Choice shows NADA!
Anyone else in AZ?
I camped out in front of a T-Mobile store from 5am to 8am only to find out that UPS hadn't dropped the phones off yet. They also said they were promised 10 white 6s.
Do any stores have any Plus models?
Maybe I should do that. What's his email? I hear he's crazy, in a good way, and actually responds. Thanks!
John.Legere@t-mobile.com
Also, like I have stated before.. He personally probably won't respond, but he will read the email and pass it along to his Executive Team.. Also, it won't be immediate. I had to wait 6 hours before getting a response earlier this week.
Enjoy your high data costs. I will enjoy my unlimited data. I still hate what T-Mo did, but my unlimited data is worth the wait for a phone that we will all get bored of in a couple of months anyways.
This has been the worst experience I have ever had with a company
I have heard NOTHING from T-mo about my order.
I can't even look it up and make sure it's right, much less get any status update. No email, no text, no tracking, no myUPS alerts.
BUT ..I just logged into myUPS. No notifications, but when I look at the calendar under "tracking" I see a package from T-Mobile in Kentucky out for delivery TODAY!
I'll believe it when I see it, but that would be pretty $%&*^ awesome. Especially since the last I was told was "shipping on the 19th, arriving 2-4 days later"
This has been the worst experience I have ever had with a company
Still absolutely NOTHING, no updates since the 1-2 day email. No charge, no shipping, no "you're screwed, f you!". NOTHING. T-mobile's twitter only gives the same non-answers. People who ordered way after me have gotten theirs (even the same model and general area).
I'm not throwing a tantrum, saying that I had to have it today, but come on -- after going through each of the other iPhone launches (1,3,3gs,4,4s,5,5s) with other carriers, this is bar-none the WORST experience. I fail to see why I should stay with them anymore, now that other carriers have competitive plans. (no, I don't need unlimited data -- apparently I'm an old fogey that only uses ~600mb/mo)
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Maybe I should do that. What's his email? I hear he's crazy, in a good way, and actually responds. Thanks!
I am in north phoenix here. Nothing. Have you tried to call any stores to see if they have any 6 plus I'm stock?