What the hell? My phone is out for shipment right now and the charges dropped from my account
Same here... It's scheduled for delivery today but not in transit yet... Ugh
What the hell? My phone is out for shipment right now and the charges dropped from my account
Yeah T-Mobile has had problems. They've said sorry 2 million times too. CEO is even responding to tweets, emails, and calling people. They started sending out texts and emails to communicate better which they've NEVER done with my pre-orders before. So they are trying. The problem is this simply cannot be "fixed" in 7 days. On top of that you have this massive impatient community calling them 5 times a day, thrashing their web systems, etc. Heck I saw earlier one person on these forums called to get status even though they knew their order was out for delivery. This doesn't help the situation.
I do feel sorry for the people that have to have this phone so bad that they are going to a different company. I would take my screwed up iPhone order any day over being with AT&T again. T-Mobile screwed up, they are trying to fix it, and they have a great track record over the last 2 years of fixing all their mistakes. If you don't think this one is going to get fixed you aren't paying attention to this company under Legere.
Iphone 6+ 128gb space Grey, ordered 11am launch day. Next day shipping. Got all texts/emails it should be coming today. However. No charge. No UPS tracking. No nothing. And Robo lady is saying processed but no info available. I'm In AZ. Anyone else experiencing the same thing?
Phone is usually 1.somethinglbs when it's just one. Router I've read to be about 3.4lbs. They don't come together because the phones ship straight from Apple in reality, like from Kentucky.
Did you receive the text about having phone Friday ? Or next day shipping ?
Yeah T-Mobile has had problems. They've said sorry 2 million times too. CEO is even responding to tweets, emails, and calling people. They started sending out texts and emails to communicate better which they've NEVER done with my pre-orders before. So they are trying. The problem is this simply cannot be "fixed" in 7 days. On top of that you have this massive impatient community calling them 5 times a day, thrashing their web systems, etc. Heck I saw earlier one person on these forums called to get status even though they knew their order was out for delivery. This doesn't help the situation.
I do feel sorry for the people that have to have this phone so bad that they are going to a different company. I would take my screwed up iPhone order any day over being with AT&T again. T-Mobile screwed up, they are trying to fix it, and they have a great track record over the last 2 years of fixing all their mistakes. If you don't think this one is going to get fixed you aren't paying attention to this company under Legere.
Have you tweeted John on Twitter. He is responding to people.
Hey guys:
My phone came this morning.
I've been using your info to help figure out what was likely to happen with my order, so here are my details:
silver 128GB 6+
Order date: 09/12/2014 at 04:09 AM PDT
Non jump; new customer
Robolady said back ordered until last night when she changed to "Processing but not ready for pickup"
Online status said "Order placed" up until last night when it switched to "Order status: Being Processed"
Had original pre authorization on account last Friday until it fell off a few days later. Then another pre authorization for the cost less shipping was placed Wednesday night on the same card again.
Got an email saying to expect Friday delivery a few nights ago.
Never got a UPS label.
Good luck fellas
Hey guys:
My phone came this morning.
I've been using your info to help figure out what was likely to happen with my order, so here are my details:
silver 128GB 6+
Order date: 09/12/2014 at 04:09 AM PDT
Non jump; new customer
Robolady said back ordered until last night when she changed to "Processing but not ready for pickup"
Online status said "Order placed" up until last night when it switched to "Order status: Being Processed"
Had original pre authorization on account last Friday until it fell off a few days later. Then another pre authorization for the cost less shipping was placed Wednesday night on the same card again.
Got an email saying to expect Friday delivery a few nights ago.
Never got a UPS label.
Good luck fellas
Wait, did you try tracking by reference?
I see a UPS label created with 3.4lbs weight. I am assuming this is the router but it is coming from T-MOBILE LDC UPGRADE LOUISVILLE, KY, US
could it be the phone? label created on 9/18, scheduled for delivery on 9/22 via UPS Ground.
iPhone 6+ 64GB Gold, ordered at 5:47am on 9/12 via phone, EIP, non JUMP. Card charged on 9/18.
Any luck on urs?? Websites are showing status of backorder and robolady says being processed but not ready for shippingWait, did you try tracking by reference?
Hey guys:
My phone came this morning.
I've been using your info to help figure out what was likely to happen with my order, so here are my details:
silver 128GB 6+
Order date: 09/12/2014 at 04:09 AM PDT
Non jump; new customer
Robolady said back ordered until last night when she changed to "Processing but not ready for pickup"
Online status said "Order placed" up until last night when it switched to "Order status: Being Processed"
Had original pre authorization on account last Friday until it fell off a few days later. Then another pre authorization for the cost less shipping was placed Wednesday night on the same card again.
Got an email saying to expect Friday delivery a few nights ago.
Never got a UPS label.
Good luck fellas
Any luck on urs?? Websites are showing status of backorder and robolady says being processed but not ready for shipping