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T-Mobile.com preorder thread

Just to see what tombile CS would say I called and asked about an iphone 6 I received today. Lmao she was rude and said it was backordered and would take weeks before I got it. At the end I told her I had already received it. She said and I quote "oh" and hung up the phone hahahaha they have no clue about anything. LolB]
 
Disciple2123 said:
Just to see what tombile CS would say I called and asked about an iphone 6 I received today. Lmao she was rude and said it was backordered and would take weeks before I got it. At the end I told her I had already received it. She said and I quote "oh" and hung up the phone hahahaha they have no clue about anything. LolB]
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you are a bitter and spiteful person bye
 
Disciple2123 said:
Just to see what tombile CS would say I called and asked about an iphone 6 I received today. Lmao she was rude and said it was backordered and would take weeks before I got it. At the end I told her I had already received it. She said and I quote "oh" and hung up the phone hahahaha they have no clue about anything. LolB]
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Preordering was useless. I preordered at 4 am EST. Haven't received a text, email, or anything else. Called them 3 times and all they can say is that it is backordered. No estimated delivery date either. BIG FAIL by Tmobile.

I guess you get what you pay for.

Regardless i walked into the local store @ 8 am and got a 64gb Space Gray 6.
 
I ordered an iPhone 6 Plus 128GB Space Gray along with an iPhone 6 64GB Space Gray on September 14 at around 4:30 PM from the T-Mobile website. At the time, I was told that my phones would ship in late October.

I have been checking my Order Status every day or so, in hopes of seeing a more concrete shipping date, but with the end of October still a long way off, I haven't been expecting much.

Today, upon checking, my Order Status said "Shipped" and included a UPS Tracking Number. WTF?!

I'll be darned if I didn't receive both phones about an hour later.

I am shocked and bewildered, but otherwise ecstatic! 🙂
 
zizekdoritos said:
you are a bitter and spiteful person bye
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Well the phone I received was for my little brother. I'm still waiting on my 6+ So technically I don't have a phone either. I'm still waiting I did it to see what their response would be and it just proved that they have no clue as to anything that's goin on
 
PigsOnTheWing said:
I ordered an iPhone 6 Plus 128GB Space Gray along with an iPhone 6 64GB Space Gray on September 14 at around 4:30 PM from the T-Mobile website. At the time, I was told that my phones would ship in late October.

I have been checking my Order Status every day or so, in hopes of seeing a more concrete shipping date, but with the end of October still a long way off, I haven't been expecting much.

Today, upon checking, my Order Status said "Shipped" and included a UPS Tracking Number. WTF?!

I'll be darned if I didn't receive both phones about an hour later.

I am shocked and bewildered, but otherwise ecstatic! 🙂
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I'm not sure I believe this, but if it's true, WTF. I ordered a 6 plus 128GB Space Grey at 8:55am on 9/12 and nothing..
 
Honestly I'm getting sick and tired of seeing these "I ordered mine on 9/13, 9/14, etc etc, and I got tracking or I got in the mail" posts. What about the OG's who ordered in the AM on the 12th. FML.
 
xealo said:
Throw that number into google search. It will automatically know if its a valid carrier number and whose.
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Google search popped up with fedex and usps

When plugged in to :

FedEx, ' no record of this is found. Please call customer service at bla bla '

USPS, ' Tracking info is not available at this time. Please check back later or double check the tracking number and try again '


So...stil SOL

Thanks for the idea though!!
 
xealo said:
Honestly I'm getting sick and tired of seeing these "I ordered mine on 9/13, 9/14, etc etc, and I got tracking or I got in the mail" posts. What about the OG's who ordered in the AM on the 12th. FML.
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Lol 12th 4:50am. Still haven't gotten my 6+ Or any concrete update. 1-2 day text that's it.
 
Highest of Highs - Lowest of Lows

I've been lurking through all of these posts since page 10 and thanks to all of you I have been losing sleep for the past 5 nights. Every morning I have been waking up thinking about that stupid phone. Here are my stats followed by a story that is sure to amuse you and maybe even make you feel better:

Pre-order: 6am CT 9/12
Model: 4.7" 64gb Space Grey
Received email / texts from tmobile confirming that my phone would be here today 9/19.
Customer service: 1-4 week run around and no real idea of when the phone would come
UPS: have a label created, shipped out of Kentucky and the departure scan was complete - per UPS delivery by 3pm Monday, 9/22 NOT 9/19 as Tmobile promised.

The story:

I took a half day off work today just in case "my precious" came so that I could play. I rarely get this excited about tech, the last time I can remember this level of enthusiasm was when MW2 came out or even before then when the Wii first came out in 2006.

Around 6pm I see the UPS truck pull up in front of my house. I yell (while holding my 5 month old daughter) UPS is here!!!!!. Gently, I run down the stairs and got handed a package from the delivery guy. I came back into the house, package in hand, cheering. Literally cheering, like a little kid on Christmas. My two boys ran upstairs and my oldest said, "Daddy, is that your phone?" Even they are aware of my utter fixation with this week's events.

It's a parade up the stairs, baby in one arm, package in the other as I call on 1997 and raise the roof. We all gather around the dining room table, huddled over this package like the first cavemen who discovered fire. I start to cut it open and right then my wife says - in what may have been a slow motion sentence - "Is that addressed to you, or me?". I slice the package open as my heart is racing, my greedy little eyes are bugging out of my head in complete ecstasy and I find... Phineas and Perry characters for Disney's XBOX 360 Infinity, an early order my wife placed ONE DAY AGO as she starts gearing up for Christmas shopping.

In that moment I sunk, like the titanic, I didn't see the iceberg coming. Like Anderson Silva, I had no idea my shin was going to break in half, like Simba watching his father fall to his death.

And that, my fellow fanatical iPhone friends, is how I experienced the highest of highs and the lowest of lows.

I will continue to lurk and read your comments. I couldn't keep this story to myself. I felt like a complete fool, it was actually hilarious and the wife and I were laughing pretty hard about it. She saw me transform into the 8 year old who thought he got the NES of his dreams, only to find a shoebox filled with socks.
 
So just felt like venting. I ordered a 16gb space gray 6+ on 9/12 via phone and had eip signed and confirmed at 6:30am EST. I was told at the time of my order that I could not get anything larger then 16gb over the phone (which was a lie) and that I would have it on 9/19 because I ordered so early (another lie, also was told to get ground shipping cause it would be updated, which was true).

I sat tight and on 9/17 3:17:01 am received the infamous backorder status.

I never received any other communication, email, or text. I still have no charge, no tracking info on ups using reference, and still shows backed ordered on tmobile.com.

I have emailed John Legere and Tweeted him and tmobilehelp with no response. I am very disappointed in this entire pre-order.
 
zaphon said:
I'm not sure I believe this, but if it's true, WTF. I ordered a 6 plus 128GB Space Grey at 8:55am on 9/12 and nothing..
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Absolutely true! I'm a new customer, moving over from Verizon, if that makes any difference (meaning I'm not an existing customer using 'Jump').
 
utahman130 said:
I'm Jealous you get your phone on Monday. Still no label.
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SO this is the latest. After reaching out to John Legere (CEO), he finally replied on DM and put me in touch with an agent. The agent did what he had to do with the information I provided he said that my phone has shipped. Thats all he told me and I am expecting a call from this person very soon.
 
64gb 6+ Space Grey

Been following through the thread for a few days. Figured I'd post my status as well.

Ordered 9/12 around 5:12 am PST. iPhone 6+ 64 GB space grey. New customer but I have JUMP on my account? I requested over night shipping but after a few tweets back and forth they gave me that back in credit. Waited late at work for delivery and didn't get anything. Still no UPS label even after my charge went through yesterday around 7pm, still no updates from T-mobile. I did receive the text about getting it 9/22 - 9/30. Reps say the same estimated time frame when I call. Not sure if they are doing Saturday deliveries but the supervisor on duty at work will be keeping an eye out.

Anyone else get charged and get the text I did but get it delivered? I don't understand if my card was charged why I don't have a label.

This waiting game is killing me, all I want is a set ETA so I stop checking three sites a few times an hour!
 
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