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T-Mobile.com preorder thread

VDubb said:
I'm saying 19th is probably your shipping date, i.e. when the device is shipped (leaves the warehouse) to your home and the 25th is when it'll arrive. To fulfill that estimated delivery date, it can't ship closer to the 25th or else it'll push your estimated delivery date out further.
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Unless I'm incorrect (and feel free to let me know), the phones were shipped from China and are already in the US (and likely in multiple warehouses throughout every state). Dallas has multiple distribution centers (there's an Amazon center maybe 15 miles from where I live, for example) and the likelihood that it'd take 5-7 days to ship from an Apple/T-Mobile warehouse seems slim. Not saying you're wrong in what you said. Just that it would be odd for them to have the phone ready for delivery and yet hold off for nearly a week even if they have it in their warehouse.

It could be part of a 2nd batch of orders that arrive after the first get shipped on the 19th. I guess I'll see as the 19th comes closer if my date either gets changed or I eventually get a tracking number with some notice like "Out for Delivery". Either way, it's about 10 days away :)
 
I ordered on the 12th, but the people at the store forgot to tell my mom about the EIP email. First time customer, so I didn't know what "Pending EIP" meant. I called two CS reps, who told me there was nothing to worry about. Luckily, I checked her email, and I had to sign the EIP. So, instead of my order going in on the 12th, its now going in on the 13th, because THREE people didn't do their jobs. A one day difference might be the difference between the first batch of orders and the second. I don't care if I get my phone a week later, but 6 weeks, when I could have had it the first week because three people didn't know what was happening makes me angry.

Also no estimated ship date. Switched from ATT on the 11th, not a very good first impression, along with the fact they sneakily put JUMP! in our monthly plan. I had to cancel, and of course I wouldn't have canceled it if I knew I was going to be given priority.
 
exodiusprime said:
Unless I'm incorrect (and feel free to let me know), the phones were shipped from China and are already in the US (and likely in multiple warehouses throughout every state). Dallas has multiple distribution centers (there's an Amazon center maybe 15 miles from where I live, for example) and the likelihood that it'd take 5-7 days to ship from an Apple/T-Mobile warehouse seems slim. Not saying you're wrong in what you said. Just that it would be odd for them to have the phone ready for delivery and yet hold off for nearly a week even if they have it in their warehouse.

It could be part of a 2nd batch of orders that arrive after the first get shipped on the 19th. I guess I'll see as the 19th comes closer if my date either gets changed or I eventually get a tracking number with some notice like "Out for Delivery". Either way, it's about 10 days away :)
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T-Mobile doesn't have the phones yet. Thats what they are supposedly waiting for.
 
exodiusprime said:
Unless I'm incorrect (and feel free to let me know), the phones were shipped from China and are already in the US (and likely in multiple warehouses throughout every state). Dallas has multiple distribution centers (there's an Amazon center maybe 15 miles from where I live, for example) and the likelihood that it'd take 5-7 days to ship from an Apple/T-Mobile warehouse seems slim. Not saying you're wrong in what you said. Just that it would be odd for them to have the phone ready for delivery and yet hold off for nearly a week even if they have it in their warehouse.

It could be part of a 2nd batch of orders that arrive after the first get shipped on the 19th. I guess I'll see as the 19th comes closer if my date either gets changed or I eventually get a tracking number with some notice like "Out for Delivery". Either way, it's about 10 days away :)
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The phones aren't in T-Mobile's inventory according to all the reports, which is why everyone is in a "Backordered" status, so we don't even know if T-Mobile's batch has shipped yet from Apple. Assuming they arrive on Monday and ship on Tuesday, that would still put the 25th within the 5-7 business days.
 
maldenfilms said:
Image



I ordered in store on Friday after work (not sure why it's saying Saturday here) and did so as a JUMP upgrade. I live in San Francisco, so if they're coming from China to the west coast that could be why I'm getting an earlier date? If this is actually accurate, then I will be receiving this tomorrow.
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Which SF store did you order at? I also ordered in SF.
 
I just got off the phone with a TMO CSR. They have no clue as to what is going on and know very little. The CSR went on to give a canned response that if it is the 6, then 1-4 weeks, if it is the 6+, then 1-6 weeks. My guess is that once all the weekend orders are placed, just like with the other carriers, the info will go to AAPL and TMO will be shipped with some units. I seriously doubt a delay of 4 or 6 weeks. This seems more like a play by AAPL to game the system and create hype for the new iPhone.

I would prefer to wait for the 2nd batch of production anyway since this is a new display panel and there could be issues. The Apple Store is saying 3-4 weeks wait for the 6+ and 7-10 days for the 6. My guess is that all the orders will be fulfilled by all carriers by the end of this month. I don't recall AAPL having a wait time this long for any product and I doubt they will have it for the new iPhone.
 
ogremoustro said:
From what I've gathered:

If you added a new line to your existing account, or are a new customer, then you should not have a delivery date online.

If you upgraded an existing line with jump! online and some without jump (NOT ALL) then you should have a delivery estimate on the page.

Another thing that I noticed is that if you added a new line or are a new customer then you have to use a separate page to check the status of your order in which you put in your order #, zip code, and last name. If you upgraded then you have to use the page in which only your zip code and order # are asked for.
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I ordered via jump, no delivery date
 
That's not right because their system was messed up all day when I went to do mine it was down and I went in a store do that's bs as to why the ppl on jump should get theirs before others. The whole thing was a mess .
 
faded03cobra said:
I just got off the phone with a rep and she told me I would get mine the week after launch. No telling though.
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When did you order? I ordered this morning and I have delivery date of 9/25/14. My CC has only been charged $1 to see if it is valid and when I'm charged the full amount I'll know it is ready to ship.
 
MacCurry said:
I just got off the phone with a TMO CSR. They have no clue as to what is going on and know very little. The CSR went on to give a canned response that if it is the 6, then 1-4 weeks, if it is the 6+, then 1-6 weeks. My guess is that once all the weekend orders are placed, just like with the other carriers, the info will go to AAPL and TMO will be shipped with some units. I seriously doubt a delay of 4 or 6 weeks. This seems more like a play by AAPL to game the system and create hype for the new iPhone.

I would prefer to wait for the 2nd batch of production anyway since this is a new display panel and there could be issues. The Apple Store is saying 3-4 weeks wait for the 6+ and 7-10 days for the 6. My guess is that all the orders will be fulfilled by all carriers by the end of this month. I don't recall AAPL having a wait time this long for any product and I doubt they will have it for the new iPhone.
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Carriers such as Verizon already had their iPhone's in stock, no idea why T-Mobile didn't have them already.

Dundonik said:
I ordered via jump, no delivery date
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Did you order online? Through the phone? In store?
 
All of you guys are going to be silenced tomorrow or Tuesday when things get sorted out and you find out your phones were set to arrive this Friday all along. Seriously just wait it out and see what happens in the next day or two. And if I don't get my phone until the 25th or hell even Oct 1st I'll be aright, my iPhone 5S is doing just fine until my 6 arrives.
 
joshkhaos1 said:
All of you guys are going to be silenced tomorrow or Tuesday when things get sorted out and you find out your phones were set to arrive this Friday all along. Seriously just wait it out and see what happens in the next day or two. And if I don't get my phone until the 25th or hell even Oct 1st I'll be aright, my iPhone 5S is doing just fine until my 6 arrives.
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I hope you are right! Just wanting to maximize my 5s trade in value-- beyond that I love it!
 
So what a CS rep told me is that their internal documents just got updated and the ones who ordered with over night shipping on the 12th have priority over people who ordered with Jump! Anytime after that :D!
 
ethan028 said:
So what a CS rep told me is that their internal documents just got updated and the ones who ordered with over night shipping on the 12th have priority over people who ordered with Jump! Anytime after that :D!
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Exciting. I'd like to see someone post a leaked screenshot showing this because they told us many things before, many fantastical things. :p
 
ethan028 said:
So what a CS rep told me is that their internal documents just got updated and the ones who ordered with over night shipping on the 12th have priority over people who ordered with Jump! Anytime after that :D!
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Interesting. I ordered Saturday delivery which was $24.99. Did anybody else get this option?
 
joshkhaos1 said:
All of you guys are going to be silenced tomorrow or Tuesday when things get sorted out and you find out your phones were set to arrive this Friday all along. Seriously just wait it out and see what happens in the next day or two. And if I don't get my phone until the 25th or hell even Oct 1st I'll be aright, my iPhone 5S is doing just fine until my 6 arrives.
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I hope your right, but I seriously doubt it will end well.
 
I ordered at 4 am est and my card never had any charge, not $1 nor the full one. Maybe verification wasn't necessary because I've used the card with t mobile before
 
If I would have known the shipping speed made a difference I would have done next day myself. I did ground thinking it wouldn't make a difference if we got the them by the 19th.
 
ethan028 said:
So what a CS rep told me is that their internal documents just got updated and the ones who ordered with over night shipping on the 12th have priority over people who ordered with Jump! Anytime after that :D!
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Someone bring on the proof. Because if it's true I'm liking it quite a bit!
 
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