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T-Mobile.com preorder thread
- Thread starter utahman130
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people aren't just pissed at tmobile lol this is the best thread on macrumors!! Lol
Yes, it's the router.
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I would start by emailing first.
I did the same as you and only got the order confirmation email and text but no tracking number you're in a better place than me right now lol
I won't give it to you directly but you should be able to find it pretty easily by going here:
http://www.ceoemail.com/s.php?id=9970
I just got a call from the executive office. Naturally, they took care of this month's cell bill, and she admitted that in her 17 years of working in T-Mobile, she's never seen such a catastrophic launch of any electronic. She also mentioned that she's never seen my error message when checking on order status. I included in it my original email to Legere
We are sorry, our systems are not currently available. Please, wait a few minutes and try again.
Whether she has or hasn't, she was very polite and understanding. She is going to contact their business team tomorrow morning to see if my order is caught in a loop and where it is. She is hoping it's just backordered and will be here on the 30th since they are receiving a huge shipment in the next few days. I did say though, that if my order is sent to the back of the line and is 6-8 weeks away, I'd be walking to another carrier.
I expect an update from her tomorrow.
We are sorry, our systems are not currently available. Please, wait a few minutes and try again.
Whether she has or hasn't, she was very polite and understanding. She is going to contact their business team tomorrow morning to see if my order is caught in a loop and where it is. She is hoping it's just backordered and will be here on the 30th since they are receiving a huge shipment in the next few days. I did say though, that if my order is sent to the back of the line and is 6-8 weeks away, I'd be walking to another carrier.
I expect an update from her tomorrow.
I'm one of those iPhone 6+ 16gb space grey guys that have yet to be charged. And the waiting game continues.
I feel it's not really who's at the top or bottom but the models people ordered. My 128GB SG came in first. The 64GB Gold and 16GB Silver is still MIA. While TMobile did say they're trying to ship tomorrow, my trust level with them is about 40% at most.
So far, the people who's waiting the longest seems to be the 64GB, Space Gray
We had questioned the 9/22-9/30 timeline since now they include "if we have stock" in if you will get the phone in the time line or not. On top of people after you getting the same phone you ordered before you.
They are now resulting to "hey we gave you money so be happy with what you got"---i.e we can treat you anyway you want and fill your order when we feel like it and you should be grateful. Then proceeded to tell me that "Jump! orders are still getting priority", that its no surprise because they pay for premium service and you don't.
I honestly about to pull this plug and walk away. This isn't worth over---12 days of frustration/aggravation. I'm not trying to skip anyone, I'm not trying to jump in late expecting to be serviced right this instant. But this treatment is unreal. For something that was a present to myself, and something to enjoy.
They are now resulting to "hey we gave you money so be happy with what you got"---i.e we can treat you anyway you want and fill your order when we feel like it and you should be grateful. Then proceeded to tell me that "Jump! orders are still getting priority", that its no surprise because they pay for premium service and you don't.
I honestly about to pull this plug and walk away. This isn't worth over---12 days of frustration/aggravation. I'm not trying to skip anyone, I'm not trying to jump in late expecting to be serviced right this instant. But this treatment is unreal. For something that was a present to myself, and something to enjoy.
What's the latest anyone's received a phone from UPS?
7:40pm now and it left on the truck for delivery this morning at 6:08am
Any chance the driver ends up calling it a night and I don't get my package until tomorrow???
7:40pm now and it left on the truck for delivery this morning at 6:08am
Any chance the driver ends up calling it a night and I don't get my package until tomorrow???
Unreal...
My son had pre ordered a 6+ like me. Once he got his hands on a 6 he decided he liked that better, so he cancelled his order with Tmo on Sunday. Today he walked into an Apple store and bought a 64GB Silver 6, apparently they just got some TMO phones in today. Me, after getting up in the middle of the night and trying to pre order, I'm still sitting here with no new phone...
My son had pre ordered a 6+ like me. Once he got his hands on a 6 he decided he liked that better, so he cancelled his order with Tmo on Sunday. Today he walked into an Apple store and bought a 64GB Silver 6, apparently they just got some TMO phones in today. Me, after getting up in the middle of the night and trying to pre order, I'm still sitting here with no new phone...
Word, as messed up as it sounds it's comforting to know I'm not alone on this sinking ship lol
Every day that passes by, I'm inching ever closer to calling in and pulling the plug too. I'm also tempted by the new Nikon D750. Time get onboard with full-frame.
Im letting it go as is, im anctious for my new phone but I am learning patience. Im just hoping im not one of the ones who gets it in 6 weeks...
Just write the truth. Tell them when you ordered and copy and paste your order info.
He could. But he can get in trouble due to it being a miss delivery. You should be able to pick it up tonight at your local center.
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I'm with you.