You lucky dog. I'm just here like PLEASE charge my card already. But once that phone arrives, I will be credited back since they screwed up my order.
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T-Mobile.com preorder thread
- Thread starter utahman130
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You lucky dog. I'm just here like PLEASE charge my card already. But once that phone arrives, I will be credited back since they screwed up my order.
Nope. By checking my account online I still get "Being Processed". When I try #875# on the phone I get "System Unvailable". And no text yet. The rep I spoke with last night said that when you are charged it means that your phone is shipping out or has been.
I don't get why they would stockpile for one day (9/25) while we all get angrier, but that's probably my only hope at this point. Otherwise, the complete silence on updates (emails/texts/tracking info) is just too bizarre.
edit: LOL, now both of my router shipments have disappeared from UPS MyChoice, with one of them having missed yesterday's delivery date. Way to go, Tmobile!
Order Date: 09/19/2014 at 05:39:30 PM
Order Status: Being Processed
Order History: Pending Shipping
Phone: iPhone 6+ 64GB Silver
SMS: 10/6 estimated delivery
JUMPed & EIP
No new information...
Order Status: Being Processed
Order History: Pending Shipping
Phone: iPhone 6+ 64GB Silver
SMS: 10/6 estimated delivery
JUMPed & EIP
No new information...
Order Date: 09/12/2014 at 08:05 AM
Order Status: Canceled because T-Mobile is......
Order History: Was Back Ordered
Phone: iPhone 6+ 64GB SG
SMS: Your order could not be completed
JUMPed & EIP
NEW ORDER
Order Date: 09/19/2014 at 012:13 AM
Order Status: Being Processed
Order History: Pending Shipping
Phone: iPhone 6+ 64GB SG
SMS: Thank you for your upgrade!!
JUMPed & EIP
$100 credited to my account, free overnight shipping, and down payment will be charged back to card so I will be paying $0
No new information...
Order Status: Canceled because T-Mobile is......
Order History: Was Back Ordered
Phone: iPhone 6+ 64GB SG
SMS: Your order could not be completed
JUMPed & EIP
NEW ORDER
Order Date: 09/19/2014 at 012:13 AM
Order Status: Being Processed
Order History: Pending Shipping
Phone: iPhone 6+ 64GB SG
SMS: Thank you for your upgrade!!
JUMPed & EIP
$100 credited to my account, free overnight shipping, and down payment will be charged back to card so I will be paying $0
No new information...
I don't think they would stockpile, maybe they're just expecting a big shipment tonight? Of course, if they don't know what they have until they have it there's no way of knowing which orders would ship. Who knows, all I know is that I have no charge and no UPS so the chances are slim that I would be getting a phone this week.
Nope! nothin... I'm gonna call back the exec guy. Since i missed his call yesterday to see what he tells me.
Order Date: 09/12/2014 at 08:05 AM
Order Status: Canceled because T-Mobile is......
Order History: Was Back Ordered
Phone: iPhone 6+ 64GB SG
SMS: Your order could not be completed
JUMPed & EIP
NEW ORDER
Order Date: 09/19/2014 at 012:13 AM
Order Status: Being Processed
Order History: Pending Shipping
Phone: iPhone 6+ 64GB SG
SMS: Thank you for your upgrade!!
JUMPed & EIP
$100 credited to my account, free overnight shipping, and down payment will be charged back to card so I will be paying $0
No new information...
Is your new order still being processed? My second order went from being processed to backordered so I was wondering if that's progress.
Yeah.. whats it goes thru from being processed to backordered it means that its already in the system just waiting for a phone. Being processed is basically working you towards putting you in line for a phone.
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Nope Sprint won't work with Tmobile.
Mine hasn't gone to backorder yet. It just says being processed. So I hope that's a good thing because my first said being progressed and went to backordered the next day
New Charges on CC
I just found there were new charges on my CC last night.
Online, it still shows Being Processed.
So, since the CC charges last night were different than the original CC amount put on hold, I called the number at the top of my Order Status Email.
It asked that I enter the Order Number, and then told me that my order will arrive on 9/25. That was a SHOCK.
I then asked for a Rep, she asked for my Order number, said that when it ships, the original amount will be charged and the new amounts dropped. She said it was due to holds on certain charges..... ????? whatever that means.
Anyway, she verified that my items are about to ship, and that I will be receiving a Tracking number shortly.
T-Mobile and Apple seem to be moving rapidly on this. I was expecting the middle of October.
I'm posting this not to brag, but to give some others hope. If you ordered before 9/19, you may want to call and talk to a human.
I just found there were new charges on my CC last night.
Online, it still shows Being Processed.
So, since the CC charges last night were different than the original CC amount put on hold, I called the number at the top of my Order Status Email.
It asked that I enter the Order Number, and then told me that my order will arrive on 9/25. That was a SHOCK.
I then asked for a Rep, she asked for my Order number, said that when it ships, the original amount will be charged and the new amounts dropped. She said it was due to holds on certain charges..... ????? whatever that means.
Anyway, she verified that my items are about to ship, and that I will be receiving a Tracking number shortly.
T-Mobile and Apple seem to be moving rapidly on this. I was expecting the middle of October.
I'm posting this not to brag, but to give some others hope. If you ordered before 9/19, you may want to call and talk to a human.
We ordered the same phone except for you used jump nd i didn't... My CC was charged yesterday afternoon I'm trying to figure out if the charge means anything or not.
Then SG must really be hard to get, gold went to backordered within 24 hours and his SG is still being processed after 5 days?!
LMAO! well.... hahaha here in Houston stores mostly received Gold iPhones because people aren't getting them as much as expected. I like the Gold too.. i think at this point idc what color id get if i could just get it soon
Not that he'll tell you anything truly useful, but can you ask him whether there's any truth to the 9/25 stockpile rumors, and whether us 1-2d people are still behind the 9/22-9/30 people?
I only ordered SG because my 5 is white and I thought SG was less popular so I would be getting it sooner. How wrong I was...
Lol im a college student... i could use that credit they're handing out lol
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lol hmmm.. pretty darn wrong! hahaha
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TMobile CSR are not very intelligent! we are already a few days into this thing and she's telling me that since i have ups ground shipping it'll take a little longer to get. i didn't even argue i was just nice and let it go. aghhhh so frustrating when you know more then the people who get paid to answer ur questions. lol
I ordered jump on 9/12 at about 1pm EST. 6+ 64GB gold for my wife and 6+ 64GB SG for me. my wife got her phone on Friday and I got the 9/22-9/30 text. No tracking, no CC charge and i'm anticipating a call from the exec team after sending a nastygram. I suspect that the 6+ 64GB SG is the unicorn and the one model seeing the highest backorders. it sucks not having a new phone to play with when my wife is playing candy crush
on her pretty new phone.