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T-Mobile.com preorder thread
- Thread starter utahman130
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When I ordered over the phone I got the EIP email as I was talking to the rep. I signed it when I was on the phone and sent it back and got the confirmation that it was signed pretty shortly there after.
Wow, that's weird. I've seen similar stories in this thread, it makes me question the consistency of sales reps. Hopefully you still receive it around the same time I'm supposed to.
This link works for me; it will ask you to log in first: https://my.t-mobile.com/OrderStatus.aspx?rp.Logon=true
This URL (which is from the "Shop" part of My Tmobile) also works but it seems to be a different order status page. Not sure what thats about but their systems seem pretty discombobulated: https://account.my.t-mobile.com/myphone/checkorder.html
Oh man, I got excited thinking it was going to work. Got the spiny thing for a bit but then "We are sorry, we are unable to retrieve your order status at this time, please try again later."
Try clearing your cache and cookies. (Or using an incognito window) It has pretty much worked for me since the order was placed on Friday.
Am I crazy for not knowing where people got the expectation that they'll receive ANY iphone on launch day without camping out or lining up at stores? Jump, no Jump, priority, no priority, I have never preordered an ios device and gotten it on launch day. Not my first two iphones and one ipad through ATT, and not my current tmobile 5S. And each time prior to this debacle I've been able to order at or shortly after 3am. It's never made any difference so I certainly don't expect to have it on Friday when I wasn't able to order until 5:30pm.
Have you guys really been able to preorder and get a device at launch? I figure that MOST of us won't, no matter what time we preordered, and that would've been true even if TMo's systems hadn't failed. And if you ordered a Plus, forget it. Why would Tmobile be different when that thing is backordered 4-6 weeks almost everywhere else?
Just trying to keep things in perspective. I don't much care whether I get it Friday as long as I get it. I don't have time or desire to camp out or drive from store to store for the exact color and size I want. Who am I racing against, lol.
Have you guys really been able to preorder and get a device at launch? I figure that MOST of us won't, no matter what time we preordered, and that would've been true even if TMo's systems hadn't failed. And if you ordered a Plus, forget it. Why would Tmobile be different when that thing is backordered 4-6 weeks almost everywhere else?
Just trying to keep things in perspective. I don't much care whether I get it Friday as long as I get it. I don't have time or desire to camp out or drive from store to store for the exact color and size I want. Who am I racing against, lol.
I pre-ordered the iPhone 5 from Verizon in 2012 and it was delivered on launch day. I pre-ordered the iPad 3 from Apple and it was delivered on launch day. I pre-ordered the iPad Air for instore pickup and walked into the store and walked out 10 minutes later with the new iPad.
I *would* have pre-ordered the iPhone 5s if it were available to pre-order, but it wasn't, so I lined up outside the Apple Store and bought it on launch day last year.
I've gotten all my iphones on the day of launch through delivery either UPS, or Fedex. Also I've never used any other method besides whatever was available.
Still no luck
I get this message: "We are sorry, we are unable to retrieve your order status at this time, please try again later."I guess I've just been pretty unlucky but I don't even KNOW anyone irl who's had that experience lol. Coworker just told me this morning that he ordered a 330am from ATT and is getting his plus in 4-6 weeks. I figure it's easier to hedge my expectations and not expect anything on Friday. If I get it then, great but I can't help but doubt it.
I have the same statuses as yours, Order Placed on one site, and Backorder with Pending Shipment on the other. I assume both are better than processing but neither have an estimated ship date.
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When I was with vzw, every iphone I preordered came on launch day, the iphones would actually get to my local fed ex place on Wed and they would be forced to hold it till that Friday.
From everything I have read, the plus is going to be in much shorter supply than the 6. Sort of like the gold iPhone 5s last year. I wouldn't be surprised if people who ordered the plus even really early from carriers or stores other than Apple (like Best Buy etc) will have to wait a bit longer than if they ordered it directly from Apple.
Last year I was one of the crazies who camped out for a gold iPhone 5s at an apple store. I was the 15th person in line and the store (Bethesda, MD) has three gold phones.
Is it possible to register for a My T-Mobile account yet? Or does your line need to be activated first?
https://my.t-mobile.com/Login/Registration.aspx?
Totally. I don't know if its because their system is so fragmented or what, but it seems like each phone department/web chat/and online order status uses a different system.
Ha! I feel like Bethesda would have more campers than most places.
And yeah, I think my gold 5S got to me in two weeks or so, maybe a little longer. They had projected a month but I remember getting it a lot sooner than that. Had I gone with silver I'd have had an easier time. I didn't get the plus (maybe I will for next year's JUMP haha), went with a space gray 64gb 6. Seems like space gray is the more popular color this year based on what I've seen, lots of space gray preorders here. I like my gold 5s but it's always hidden by a case, so not worth losing the all black front that I miss.
Jump! order placed on 9/12 at 2pm...Status still is backordered. I guess we will see what happens this week! Hopefully people that preordered on Friday won't get screwed by people that preordered Saturday or Sunday...
Mine hasn't been moved back yet. Still slated for 9/20 delivery. But, as I've said in my other posts my order does say Backordered, but it still says 9/20 delivery with next day shipping.