T-Mobile.com preorder thread

[Bkosher84]

7 Flights came in today and there is no one who got charged till now and its almost 12 PM EST. What are these people doing with those shipments. Are there any iphones in those flights or are they chinese S** toys?

The Flightaware thing is NOT planes coming from China with just iPhones..

 

[SJDG]

Yes, I am still waiting, but I am not expecting anything soon because there are still a lot of people ahead of me.

i was told when i ordered on the 19th that the preorder list for our model was short and i would have my phone in 7-10 days

today is day 7

I ordered mine on the 14th, still nothing.

wow thats crazy.I seen a few people who ordered after the 14th that said they got their phone

have you called to check on your order?

 

[len902]

Has anyone ordered a gold 16gb + and was charged yesterday and received tracking information? I was charged yesterday with no tracking and the reference tracking does not appear. Also do any of you guys know if the upgraded shipping will deliver saturday?

 

[jhlr22]

Has anyone ordered a gold 16gb + and was charged yesterday and received tracking information? I was charged yesterday with no tracking and the reference tracking does not appear. Also do any of you guys know if the upgraded shipping will deliver saturday?

i was charged yesterday and i found shipping information on UPS by reference and they upgraded to next day air saver.

 

[kgoodrich]

wow thats crazy.I seen a few people who ordered after the 14th that said they got their phone

have you called to check on your order?

I have not.

Really only based on the extremely varied responses that people have been getting I don't want to spin my tires and get worked up over a phone.

 

[julesgold]

Edited

 

[Gennatay]

Has anyone ordered a gold 16gb + and was charged yesterday and received tracking information? I was charged yesterday with no tracking and the reference tracking does not appear. Also do any of you guys know if the upgraded shipping will deliver saturday?

Next Day Air Saver is For business days only. So it looks like if you have a label generated today, you will probably get the phone Monday or Tuesday.

 

[rhythmcontrol]

Just called customer service and I was
Told to stop calling because they have already told me it will take upto 8 weeks for delivery. This is simply outrageous!

 

[julesgold]

Just called customer service and I was
Told to stop calling because they have already told me it will take upto 8 weeks for delivery. This is simply outrageous!

What in the hell? Take his/her name an report him to Management.

 

[SJDG]

I have not.

Really only based on the extremely varied responses that people have been getting I don't want to spin my tires and get worked up over a phone.

you have to call at least to make sure your order wasnt cancelled or isnt stuck

alot of those early orders got messed up so i would call if i was you just to make sure everything is good

 

[J2funny]

What in the hell? Take his/her name an report him to Management.

That's what I would've done

 

[rhythmcontrol]

Sharkesha Williams was the rep name.

 

[phpmaven]

No. TMO iPhones have always been unlocked and as far as I know, the iPhone 6/6+ are also unlocked from TMO.

If you buy them from T-Mobile then they are locked. If you buy them at full price at the Apple store, they are unlocked.

 

[zakarhino]

Has anyone ordered a gold 16gb + and was charged yesterday and received tracking information? I was charged yesterday with no tracking and the reference tracking does not appear. Also do any of you guys know if the upgraded shipping will deliver saturday?

My Gold 16GB 6+ is due to arrive any hour now, still no charge yet and I only received tracking info last night.

 

[phpmaven]

I have a Jump! order I placed in store for a 64GB space gray plus, and I just got charged for it today. I have another order for the same phone that I placed at 3:30AM on 9/12 that I got on Monday.

Just to follow up on this, I have a tracking number now. It hasn't been picked up by UPS yet. This is for a 64GB space gray Plus I bought on Jump! in the T-Mobile store on 9/13.

 

[kgoodrich]

you have to call at least to make sure your order wasnt cancelled or isnt stuck

alot of those early orders got messed up so i would call if i was you just to make sure everything is good

Probably a good idea, I'll do that later today.

 

[eekcat]

HAH! Just missed a call from the exec cs team, left me a voicemail saying that mine is still on backorder, and could be looking "up to 6 WEEKS."

Maybe the UPS label and charge don't mean anything. I know that they're probably just being cautious now, but I'm truly going to be angry if they went ahead and charged my card and they'll really hold onto my money for up to 6 WEEKS.

 

[J2funny]

HAH! Just missed a call from the exec cs team, left me a voicemail saying that mine is still on backorder, and could be looking "up to 6 WEEKS."

Maybe the UPS label and charge don't mean anything. I know that they're probably just being cautious now, but I'm truly going to be angry if they went ahead and charged my card and they'll really hold onto my money for up to 6 WEEKS.

ooohhhh. I would be pissed

 

[julesgold]

ooohhhh. I would be pissed

I doubt is gonna take 6 weeks if you have a UPS Label. And if it does take 6 weeks... Wow... I don't know what to say. When did you order? I'll probably get mine for New Years Eve.

 

[iJason87]

Just to follow up on this, I have a tracking number now. It hasn't been picked up by UPS yet. This is for a 64GB space gray Plus I bought on Jump! in the T-Mobile store on 9/13.

What time did u place your order? I have yet to be charged or get a tracking number.

 

[kgoodrich]

HAH! Just missed a call from the exec cs team, left me a voicemail saying that mine is still on backorder, and could be looking "up to 6 WEEKS."

Maybe the UPS label and charge don't mean anything. I know that they're probably just being cautious now, but I'm truly going to be angry if they went ahead and charged my card and they'll really hold onto my money for up to 6 WEEKS.

That doesn't seem to correlate with the information I've heard from other people who have ordered that early.

This solidifies my reluctance to call in, as the people we seem to be talking to have a lot of bad information due to the sheer number of angry calls they are undoubtedly receiving.

 

[eekcat]

I doubt is gonna take 6 weeks if you have a UPS Label. And if it does take 6 weeks... Wow... I don't know what to say. When did you order? I'll probably get mine for New Years Eve.

9/12 morning. I know why they're cautious with dates now, but given that I was charged and label created, I don't need any of this BS.

 

[TechDiva]

HAH! Just missed a call from the exec cs team, left me a voicemail saying that mine is still on backorder, and could be looking "up to 6 WEEKS."

Maybe the UPS label and charge don't mean anything. I know that they're probably just being cautious now, but I'm truly going to be angry if they went ahead and charged my card and they'll really hold onto my money for up to 6 WEEKS.

That sucks! Maybe they charged you and generated the label erroneously thinking that they had enough inventory when those shipments came in. And, after disbursing all the items, there wasn't enough to fulfill all the orders that they thought would go out but they didn't let UPS know to clear the tracking? That really sucks!

 

[ThomasJamesTJD]

Sharkesha Williams was the rep name.

No Sharkesha Noooooo!! LMAO

 

[TechDiva]

9/12 morning. I know why they're cautious with dates now, but given that I was charged and label created, I don't need any of this BS.

I would think that the charge will drop off in a couple of days. I just received an email from T-Mobile last night saying that I was charged for my phone when the charge appeared on Wednesday. That caught me by surprise, so I checked my bank just to make sure that they didn't charge me twice (which they didn't). If you haven't gotten the charged email, hopefully it was just a pre-authorization charge that will drop off.