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T-Mobile.com preorder thread

Kohkane said:
Well today has been dead. Welp

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At this rate they're probably just grabbing at straws
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People are getting their devices. There's only a few that haven't seen movement that ordered on the 12th (you and eek, are the only two I know off the top of my head.)
 
chunology said:
People are getting their devices. There's only a few that haven't seen movement that ordered on the 12th (you and eek, are the only two I know off the top of my head.)
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Haven't had any movement at all. I haven't heard back from the exect team either.
 
andrewsteele said:
T-Mobile is going to have to make a public statement about this eventually. I'm waiting until the 30th to hear something from them until I lodge a formal complaint. This waiting game has been exhausting.
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It's not all T-mobiles fault . Apple is also having problems keeping up with demand

Look at this article

Another problem reportedly rests with flaws in the production output. The percentage of successful iPhone 6 Plus units assembled is only around 50 percent to 60 percent, a person at a display component supplier told the Journal. That means Foxconn has to throw out the units that don't meet quality standards. The iPhone 6 fares better with a successful production rate of more than 85 percent.

"We have been churning out 140,000 iPhone 6 Plus and 400,000 iPhone 6 every day, the highest daily output ever, but the volume is still not enough to meet the preorders," a person familiar with the matter told the Journal. "For iPhone 6 Plus, we are still ramping up the production line. Another reason for the limited supply is the shortage of 5.5-inch displays."
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http://www.cnet.com/news/iphone-6-demand-challenges-apple-supplier-foxconn/
 
Well, bummer no one figured out how to crash UPS to fetch phones today....

I managed to get the router finally afterwork, and am typing this while connected to it. It is nice to have full coverage on my computer without using the 2nd airport (original on) I was using to extend my range from the Time Capsule in the back room (also v1).

Got everything ready to dismantle the old net, just need to hook up a drive and offload what is on the Time Capsule, and move my WD net drive back to the other room. Which will be a big test... my iTunes library lives on it.

Hmmm...... that will be something to mess with Monday when I'm not tired from work!

Sending "planes are moving iPhones around" vibes to everyone!
 
SJDG said:
It's not all T-mobiles fault . Apple is also having problems keeping up with demand

Look at this article



http://www.cnet.com/news/iphone-6-demand-challenges-apple-supplier-foxconn/
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I think everyone knows that. It's just the fact that tmobile has kept everyone in the dark, CS is completely clueless and are throwing out whatever they can, no one is getting a solid answer on dates except for vague details and even those have been a lie for some. This is why most people are pisssd. I've been expecting my phone since Friday and the date just kept moving and now no one can even tell me what's going on. Yeah apple is having supply constraints but they haven't dug themselves into a giant hole, people are expecting that. Meanwhile tmobile has made a ton of empty promises.
 
Totally agree. Tno has made lots of errors, inconsistencies, not doing what they say, I could go on. I personally think it's a business practice. Customers calling in complaining or with problems are after all, customers connecting and maybe buying more. THis is the only logic to it..
I've been with Tno over a year, I like the pricing and cell coverage for me, but having to infrequently deal with them is a long dark perplexing huge load of work and time imo..
 
Kohkane said:
I think everyone knows that. It's just the fact that tmobile has kept everyone in the dark, CS is completely clueless and are throwing out whatever they can, no one is getting a solid answer on dates except for vague details and even those have been a lie for some. This is why most people are pisssd. I've been expecting my phone since Friday and the date just kept moving and now no one can even tell me what's going on. Yeah apple is having supply constraints but they haven't dug themselves into a giant hole, people are expecting that. Meanwhile tmobile has made a ton of empty promises.
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Yup, my bottom line is that I ordered from them, and they're now holding my money. I don't care if they have to steal one from another carrier :D
 
chunology said:
People are getting their devices. There's only a few that haven't seen movement that ordered on the 12th (you and eek, are the only two I know off the top of my head.)
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I haven't either...6 Plus SG 64GB

Ordered: 9/12 at 5PM MDT (Denver)/EIP (non-Jump)
Emails/Text: "We will update you n 1-2 days" and "Your order is a priority, we'll update you when we can." I did not get the "9/22-9/30" text.
Calls: 9/20 to Customer Service and then a Manager (Manager said he would follow-up on 9/23 but he never called back) and email to John Legere resulted in call from "Executive Office" (Bill Credit and "should" get it 9/22-9/30 despite not getting that text) *Complained about so many orders being filled out of sequence.
9/24: Credit Card Auth Charged (no other email, text, or update on the website)
9/24: UPS Shipping Label Created

...no movement at all since then, and many people have received this model on this forum, several of whom ordered after me. They are not being sent out in order, that just isn't true.
 
On the bright side there's 7 planes that should be landing tomorrow. 5 in the am and 2 later on in the day
 
schurch said:
I haven't either...6 Plus SG 64GB

Ordered: 9/12 at 5PM MDT (Denver)/EIP (non-Jump)
Emails/Text: "We will update you n 1-2 days" and "Your order is a priority, we'll update you when we can." I did not get the "9/22-9/30" text.
Calls: 9/20 to Customer Service and then a Manager (Manager said he would follow-up on 9/23 but he never called back) and email to John Legere resulted in call from "Executive Office" (Bill Credit and "should" get it 9/22-9/30 despite not getting that text) *Complained about so many orders being filled out of sequence.
9/24: Credit Card Auth Charged (no other email, text, or update on the website)
9/24: UPS Shipping Label Created

...no movement at all since then, and many people have received this model on this forum, several of whom ordered after me. They are not being sent out in order, that just isn't true.
Click to expand...

Hmmm.... You're in the same boat as eek. He's had a blank shipping label since the 24th. You guys will probably see movement on Monday or Tuesday :)

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Kohkane said:
On the bright side there's 7 planes that should be landing tomorrow. 5 in the am and 2 later on in the day
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Tomorrow's your day for sure!
 
mag2001 said:
Checking in, I ordered the 6 plus SG 64gb on the 13th and was finally charged on the 25th and received tracking info yesterday via ups website and just now got a text saying that it is shipped. Looks like I will get it on Monday finally!
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What time did you order? I ordered around 11am est and still waiting.
 
chunology said:
Hmmm.... You're in the same boat as eek. He's had a blank shipping label since the 24th. You guys will probably see movement on Monday or Tuesday :)

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Tomorrow's your day for sure!
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Wish i was in their boat :p ordered 6+ gold 16gig 9/12 7:03pm not a single movement charge or anyrhing else.... All ive seen is my backordered date change twice now....
 
Well guys no movement today for me as expected :rolleyes:. I am not sure it the ERT works on Saturday but I was promised an e-mail every 72 hours and I did not get said e-mail, so I am guessing I will probably get it on Monday. :)
 
destroyed22 said:
Ive emailed and spoke to execs on the phone, they still dont have a duedate for me on my order. I have not emailed them yet on the backordered date changing yet figured id give them tell monday or tuesday before i do
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I think I remember your post... Didn't it get refreshed to the 26th or something?

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Aojaguar said:
I order a 6plus 64gb sg at 9/18
6:28 pm
and MyTmoblie say my order Being Processed that been that way since i place the order
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Expect a 3-4 week delivery date at least if you didn't preorder over the 12th weekend.
 
Welp, my tracking number just died: ">>> Not all tracking information is available at this time. Please try again later."

(not that it was tracking anything in particular)

:mad::(:mad::(
 
I order 1x 6 Silver and 6 plus silver both 64gbs on September 21 8pm PST and I receive my tracking number today. I am new T-mobile customer transfer from ATT.
 
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