Oh. Doesn't apply to me then. I am a first time JOD customer. Not turning in any phone.
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T-Mobile: iPhone 6S/6S Plus Pre-Order Thread:
- Thread starter chino303
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My box was fine. I didn't even flinch at the bubble bag. This is somewhat silly.
But I didn't get anything to ship my phone back in so now I have to call them. With regular jump I'm supposed to mail it back but since they didn't give me anything I'm going to see if I can just take it to a store. The people receiving the trade ins are super incompetent and told me my phone was cracked last year and it was a mess. Take it to the store if the option is there.
But I didn't get anything to ship my phone back in so now I have to call them. With regular jump I'm supposed to mail it back but since they didn't give me anything I'm going to see if I can just take it to a store. The people receiving the trade ins are super incompetent and told me my phone was cracked last year and it was a mess. Take it to the store if the option is there.
Here's the deal. I decided to switch from ATT to T-Mobile. I went into the store on pre-order day at about 7:00PM. I converted my unlocked 6+ to T-Mobile...no problem. Ordered new 6s+ was told it would be here on the 25th. Middle of last week UPS updates to show it will now be here on the 30th. Obviously a screw up. Now the surprising thing...I get a call this morning from a manager at T-Mobile apologizing for the shipping mistake and he informs me that they'll be crediting my account $50 for the next 2 months. $100 total. Unprovoked...I never called, tweeted, anything. This is how customer service is supposed to work. Own your mistake, make amends. Consider me impressed. I can wait until Wednesday. I just appreciate that they took the initiative and fixed the problem. Not so sure ATT would have.
Received my 128GB 6s Plus Spay Gray yesterday afternoon and it's been working great so far. No lag and no defects that i've noticed. Box was almost perfect except 1 corner was dinged which is no big deal.
See they told me I have to send mine back. With the usps label. Store told me to mail it back and tforce did the same as well. Store told me that there is no way he could give me s receipt of the jod lease return. Now, I only had that for like 2 plus weeks and it never showed on a bill yet. I wonder if they effected it.
There were a couple nicks and dents on the box. I didn't think I would've even noticed if people weren't on here complaining about it.
After playing with my iPhone 6s... I decided the 6s Plus is the better option for me. I called customer service, they are sending me a return label to return the 6s. She placed the order for 6s Plus.
I'm sure it's arrived in Salt Lake from Louisville, weird that there is no arrival scan.
yea but remember tomorrow is sunday, i have a 6s silver coming in and departure scan (Jamaica, NY) was this morning at 7:16 no arrival since so just chill
At least i'll be getting it Monday. Didn't think I would be getting it for a while since I ordered on 9/24
Since it's Saturday, It's probably sitting in Salt Lake but no one is there to scan it or something.
yea, most likely thats the case tomorrow is sunday so we might not see movement till tonight then nothing til monday. i got my rose gold yesterday still havent opened it hahah
Time Warner Cable. I used to have 300/20 which is their highest but I didn't need it so I downgraded to 200/20 when they offered it to me for the same price as 50/5.
not selling it. just attached to my 6 since is jailbroken lot of useful tweaks. cant let go ... will be activating it tonite tho
i received my phone yesterday and i dont know if its just me but the backlight on my screen isn't even.. like the left part is dark and the right part is lighter. I wonder if I can change the phone at t-mobile or apple store?
Thanks
Thanks
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unless your going through the insurance t-mobile isnt going to do anything i believe they will tell you go to the apple store
It says right on the letter you can purchase optional insurance from the post office. Anyone who doesn't do that is a fool in my opinion.
Wow. Supervisor from T-Mobile just offered me a $100 credit.
This is why I like T-Mobile. If you're seriously disgruntled for good reason, they'll take care of you.
This is why I like T-Mobile. If you're seriously disgruntled for good reason, they'll take care of you.