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T-Mobile: iPhone 6S/6S Plus Pre-Order Thread:
- Thread starter chino303
- Start date
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I was told today is the first day you can sign up for JoD over the phone instead of having to go into a store. Told me over an hour because no one had done it yet.
lol yeah I don't believe half of what those people tell me. They never all match up or change their stories. I can call 10 times in a row and have 10 different versions. I would say if you don't get your EIP fairly soon after your order something is wrong. Mine didn't come when they said and here it came to an entirely different email than I confirmed on the phone order. They sent it to the email associated with billing. Luckily we caught it and got it back asap. Same with the text alerts, they sent part 1 of it to my phone (the right one) and then part 2 was sent to the other line on this account (the wrong one that didn't even upgrade lol) ****-show
Or in my case my original 12:05 order was incomplete and voided "without any notes". Re-placed again today and assured I will keep my spot in line. I'll look for my phone around Halloween.
I think the "keep your spot in line" is bogus. Regardless, nothing we can do - it's the price of Uncarrier.
I just got a text with a Shipping Number, this is after being charged for my $99 deposit + tax yesterday. Good times!
If you order online, you sign the EIP agreement during that process. Just an FYI for anyone that wants to order through their site
Yep, that's definitely true, but I also definitely got a shipping number for UPS. That being said, when I went to UPS a minute ago to track it, nothing showed up. I'm assuming this is a tracking for an eventual shipment, not that I'm getting the phone earlier. Has anyone else gotten a tracking # yet?
After being promised a call today by a rep at 11am today & not receiving that call, I just went into a physical store and pre-ordered. What I should have done from the very beginning. Would've saved countless phone calls, headache and being sleep deprived throughout the weekend from staying up so late Friday night/Saturday morning. I really don't care if I don't get my device launch day. I'm just relieved that the order has finally been placed correctly.
I made three preorders on the phone the first night and two went through just fine. One was missing and I had to call again and order it. Other than that my orders seem to have gone smoothly for my family. My self I am going with the Apple iPhone Program financing but everything is sold out =( I'm pretty happy with T-Mobile though the way they handled it.
The executive response guy @art-lucero told me just now that his team would make sure I'm good. At this point I've got to trust that and put it out of my mind until launch week. At the end of the day it's just a phone.
In my case my email address was wrong initially.
I just got off with phone with someone from the Office of the President. They cancelled my non JoD order and placed a new one, guaranteed me my same spot in line as though this was the initial order that I made, and gave me a couple hundred dollars in credits. Already signed the JoD agreement.
JoD was the best option for me. I don't ever really keep a phone past a year. I already know that I'm getting the iPhone 7, sight unseen. Well. Unless they make it look like that ugly Edge phone crap Android has going on right now. LOL.
this is the first time I'm using tmobile (from AT&T). Their preorder system is insane. Im all for uncarrier, but some of its more esoteric features like queue order are just complicating things.
also.. my god just have software for us to preorder online and TELL us our shipping estimate. You can't do the first because their uncarrier rules are difficult to navigate and understand.
also.. my god just have software for us to preorder online and TELL us our shipping estimate. You can't do the first because their uncarrier rules are difficult to navigate and understand.
I'm definitely confused and frustrated, even though the individual reps are very nice. Ordered at 1 AM Saturday, didn't get an EIP forever (finally did the next day), didn't get a text besides an "Order Confirmation". My order # is S00607###. ANyone else not get an upgrade text? I'm using Jump On Demand.
That's been my biggest gripe this whole time. BUT. 11/12 of the people I've spoken with have given me really great customer service. Especially the "exec" team. LOL.
Oh, and was told I totally wouldn't be getting my 6s+ 128gb Space Gray until November, at least according to one of the 7 reps I talked to (7!).
To each his own, but most people I know (myself included) that have actually seen the S6 Edge in person thought the curved display looked fantastic. I think the "edge features" are basically fluff, but I think it's a spectacular looking device.
I just received this DM on twitter: "You are taken care of. As long as the order was finalized before 9 Am 9/14/15, and it was. The inventory is accounted for and you will get your phone sent out with our first batch. *JasonS" He then confirmed that I WILL receive my 128gb iPhone 6s Plus RG on or before launch day.
I officially am good!
I officially am good!
What what what? That's good news! How do you know it was finalized? Good for you. I hope mine is counted in that.I just received this DM on twitter: "You are taken care of. As long as the order was finalized before 9 Am 9/14/15, and it was. The inventory is accounted for and you will get your phone sent out with our first batch. *JasonS" He then confirmed that I WILL receive my 128gb iPhone 6s Plus RG on or before launch day.
I officially am good!
I've had much better success with Twitter than calling in this week.I just received this DM on twitter: "You are taken care of. As long as the order was finalized before 9 Am 9/14/15, and it was. The inventory is accounted for and you will get your phone sent out with our first batch. *JasonS" He then confirmed that I WILL receive my 128gb iPhone 6s Plus RG on or before launch day.
I officially am good!
He knew it was finalized; I sent him both the original and revised order number.
Yeah, I'm feeling super uneasy about this. I preordered at 12:01AM on the 12th using JOD. FIIIINALLY got my EIP yesterday- stating my order date was the 13th. Huh? I assume that's the date someone finally keyed in my order from the ticket created at the time of my preorder.