Well when I called in my original JoD order on the 12th the rep did say she was writing down things on paper "So she could input it later" since the system wasn't ready. Probably the reason why my order never got created.
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T-Mobile: iPhone 6S/6S Plus Pre-Order Thread:
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Well when I called in my original JoD order on the 12th the rep did say she was writing down things on paper "So she could input it later" since the system wasn't ready. Probably the reason why my order never got created.
Encouraging, but I doubt it's universal. got a call back today (from an email I sent day before yesterday about whether I lost my spot). She told me since I ordered on the 13th, I'm good to go as far as priority goes. Problem is I placed my initial order (the one they wrote down on the inside of their palms, which then became smudged) at 3:04am on the 12th
I didn't raise a stink about it, they don't have the dang phones yet either way. I'm honestly over it. I just want news about when I'll get it, whenever that is, and hope for the best. I don't believe it's possible to put everyone who calls at the front of the line or to put us in separate piles or anything magical like that. I think they tell us this because they want us to stop calling them about it. And we should, tbh.
What I don't get is the people who are calling with issues on their order and they ordered on the 12th. how are they given priority? they are not just shoved back in line, correct? They are shoved in front of people who ordered after the 12th and 13th correct?
EDIT:
Im not saying I don't get it, as in its not fair. I am just wondering how it works system wise.
EDIT:
Im not saying I don't get it, as in its not fair. I am just wondering how it works system wise.
Just as a reference. The one I ordered direct from Apple was charged today. 6s Plus 64gig space grey
True, I doubt the universality of it too, but I do trust the rep with whom I talked, since he was an ex-teacher and would never lie to a current teacher, right?Encouraging, but I doubt it's universal. got a call back today (from an email I sent day before yesterday about whether I lost my spot). She told me since I ordered on the 13th, I'm good to go as far as priority goes. Problem is I placed my initial order (the one they wrote down on the inside of their palms, which then became smudged) at 3:04am on the 12th
I don't believe it's possible to put everyone who calls at the front of the line or to put us in separate piles or anything magical like that. I think they tell us this because they want us to stop calling them about it. And we should, tbh.
They have reps working weekends since last weekend I got a call both sat and sun returned to me. I'd imagine its a all hands on deck situation till everything is flowing smoothly with this whole ordeal
i saw on another thread that a few people were getting charges today. Most if not all were done via Apple instead of their carriers
Operations/Supply Flow operates 7 days a week. In any large scale company, you would lose 14% of your productivity if you shut down one day a week.
Thank you very much for providing us with an update! It's always good to hear the latest and greatest.
pre-ordered iPhone 6s 64GB Space Gray yesterday:
After switching to T-mo last October with the iPhone 6, and, lack of LTE band 12, and also having some issues w/iPhone 6, decided to get on T-mo's new Jump! On Demand. I went to local T-mo store yesterday and, after being assured there was not an additional charge for JOD, was able to get set-up for a 6s/64/SG pre-order, signed when I got home, but, no update yet, says it can take 48 hrs., so, hopefully I get some kind of shipping estimate. Because I went from 128GB 6 to 64GB 6s, didn't cost me too much, but, I realized after that I did spend some extra when I paid the original down payment on the 6, but, I didn't have to pay off the 6 first and now I can upgrade free going forward, so, that's that. I had to put more down (162+10tax), but $24/mo. (23.97) isn't bad, (+$182 at end of 18 months to buy it, if I want), I'm not sure what the taxes are, as they are in the monthly payments, but, not paying more than if I bought it from apple, possibly less, but, I think it's a lot less than $125, closer to roughly $50.
This will be the first time I have not waited at least 2 years to upgrade. I'm looking forward to it. I hope the issues I was having with iPhone 6 (intermittent) were the phone and not iOS bugginess, (I didn't get a chance to get to apple store genius bar), but, we shall find out.
The main reasons for not waiting 2 years:
• LTE band 12 (more chances for better indoor reception)
• BT 4.2 (I read 4.1 & 4.2 have less interference with the other radios over 4.0, and I think I have interference issues.)
• MIMO
Secondary:
• Better cameras
• Live photos
• 3D touch
FYI: AppleCare+ ... some places incorrectly state the prices, iPhone 6s AND 6s Plus are both $129, and the charge for replacement is $99. I'm guessing this is because of the new touchscreen and taptic engine. (If one buys the non-"s" 6/6+, it is still $99/$79.)
However, I got on JOD so that I can upgrade before the warranty runs out. So I may opt for a drop-tested case (ugh, not a fan of cases, I like it thin in my pocket) and not bother with AppleCare+.
After switching to T-mo last October with the iPhone 6, and, lack of LTE band 12, and also having some issues w/iPhone 6, decided to get on T-mo's new Jump! On Demand. I went to local T-mo store yesterday and, after being assured there was not an additional charge for JOD, was able to get set-up for a 6s/64/SG pre-order, signed when I got home, but, no update yet, says it can take 48 hrs., so, hopefully I get some kind of shipping estimate. Because I went from 128GB 6 to 64GB 6s, didn't cost me too much, but, I realized after that I did spend some extra when I paid the original down payment on the 6, but, I didn't have to pay off the 6 first and now I can upgrade free going forward, so, that's that. I had to put more down (162+10tax), but $24/mo. (23.97) isn't bad, (+$182 at end of 18 months to buy it, if I want), I'm not sure what the taxes are, as they are in the monthly payments, but, not paying more than if I bought it from apple, possibly less, but, I think it's a lot less than $125, closer to roughly $50.
This will be the first time I have not waited at least 2 years to upgrade. I'm looking forward to it. I hope the issues I was having with iPhone 6 (intermittent) were the phone and not iOS bugginess, (I didn't get a chance to get to apple store genius bar), but, we shall find out.
The main reasons for not waiting 2 years:
• LTE band 12 (more chances for better indoor reception)
• BT 4.2 (I read 4.1 & 4.2 have less interference with the other radios over 4.0, and I think I have interference issues.)
• MIMO
Secondary:
• Better cameras
• Live photos
• 3D touch
FYI: AppleCare+ ... some places incorrectly state the prices, iPhone 6s AND 6s Plus are both $129, and the charge for replacement is $99. I'm guessing this is because of the new touchscreen and taptic engine. (If one buys the non-"s" 6/6+, it is still $99/$79.)
However, I got on JOD so that I can upgrade before the warranty runs out. So I may opt for a drop-tested case (ugh, not a fan of cases, I like it thin in my pocket) and not bother with AppleCare+.
my order number is more than 173,000 higher than yours... :/ ...wonder when I'll get it?
I wondered if regular gold is the best one to get, more likely to get it sooner than space gray? ...I just don't like the white front at all.
For those that signed up for JoD before Labor Day (the $15/mo promotion), has anyone received the bill which had the $12 bill credit issued that brings $27 to $15? My first bill came yesterday and I did not see any the $12 bill credit applied. Also are we to expect (27-12) plus tax or (27 plus tax)-12? Thanks!
Did they already charge the $27 for the phone on your bill? I doubt they did since you don't have the phone yet.
Maybe you didn't get the $12 credit because the phone isn't out yet and it's just a pre-order.
Yup. I called in after midnight on the first day and was giving my rep the order. Something got me to realize that they were taking orders down on paper and it would be entered later when the computer systems were up at 7 AM. I said no thanks and that I'd just call in then. So I called back in the morning and placed two JoD orders for a 6S-64GB and a 6S Plus-64GB. I got text responses shortly thereafter confirming both orders. That night at about 8, I got one email confirmation and one EIP to sign. I did that and called in the next morning to find out why the other EIP was not in and that's when I discovered the 2nd order had not been placed in spit of the text confirmation! The rep retook the order and assured me since it was a mess-up on their end that I would somehow be placed back in the queue at the point of my original order. Either way, the orders were placed on that weekend and from what I'm seeing, the demand for the 6S is less than that of the 6, so I'm thinking I'm in good shape to get it on launch day. Apparently they will ship overnight and arrive on launch day.
I believe it's illegal for a company to charge your CC until they are actually ready to ship your order so that would fall in line with Apple being ready before the carriers.
It may take up to two billing cycles to apply. You may get double $12 credits the second month to make up for the missing 1st month.
sorry I was being clear. The bill was for the JoD which I signed up for the iPhone 6 16GB $15/mo promo 3 weeks ago. Although I haven't received the 6s pre-ordered, they would still bill me for the iphone 6 which I have on hand.
My first complete bill cycle (I signed up towards the end of a cycle) didn't show a credit and it only finally showed on the next one with the credit applied.
+1 Don't panic or get frustrated if you don't see it the first go round.
I still can't check my order status on the mobile website. I just called the CSR and they said I was good to go to ship on the 25th and everything went through fine, yet nothing is being displayed on the website. Hopefully they aren't just saying this to get me off the phone. This was for a RG 6s 64GB.