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The dreaded email of death. 'We're Working on Your Order' [MERGED]

Did you receive the email of death?

  • Yes

    Votes: 256 58.7%

  • No

    Votes: 180 41.3%
  • Total voters
    436
  • Poll closed .
ovrlrd said:
I think it is ridiculous the amount of people who are upset that they *might* not be getting it on Friday. It stated very clearly when the order was placed that it may not arrive until May 8th.

Sure it is fine to be an optimist and want it on Friday. It is always natural to want something and be a part of the fanaticism on the first day people get them.

But the fact is Apple never promised delivery by Friday from the very beginning. The greater fact that they could not promise a Friday delivery has been a bigger issue which has long been talked about related to fact that you also won't be able to buy one in a store on Friday.

This launch is complicated, and supply is clearly constrained in some areas.

Personally I am just happy that I am going to get mine on or before May 8th. That is all I can really ask for based on the expectations that were set by Apple when I placed my order. That is basically the only "guarantee" that I have got from Apple as a customer.

Sometimes it sucks to be a highly demanding customer who is heavily invested in a company's products, but life is too short to be pissed off. Enjoy the fact that they actually made a product you want, and that you will get it someday soon.

A few days is better than the months we have been waiting already.

And this is all worst case. Best case is we all get them on Friday and hurray new shiny thing.
Click to expand...

Couldn't agree with you more. I think the thing that's setting most people off (and what I'm frustrated with) is the whole idea of a "shipment window." Apple has NEVER done this before (at least I don't recall it). I wouldn't be frustrated at all if they told me my watch would arrive on or around a date. Apple created this mess saying it would release on the 24th only to backtrack and give a window.
 
Pyro-pinky said:
No joke
Click to expand...

Hate to break it to you, but that does not appear to be the Apple Watch itself. Its label was created a day earlier than all the others, and it's not being sent by UPS Next Day Air. That's likely an accessory or something else entirely...
 
AdonisSMU said:
Please save it. Its not even close. Id argue its their best launch ever. Apple was able to get people to buy a $400 watch they didnt even know they wantec 3 weeks ago.
Click to expand...

3 weeks ago? It's not like they just sprang the watch on us. We've known pretty much exactly what it's like for many months.

And yes, this seems to be one of their worst launches at least in terms of the amount of product available.
 
Not sure if it is good or bad if we are still in Processing. It might be because it's gonna be delivered after 5/8 :rolleyes:
 
gwynne said:
ATTENTION PLEASE.

Can even one person here cite ANY source or logic that makes this email mean your delivery date is not 4/24? "The other thread said so" is not a valid source.
Click to expand...

38 SG Sport Black. Order XX:02:19 (email confirmation). Deliver window 4/24-⅝. No charge on the credit card yet. Still processing. Just got the email specifically for this order. My wife and I have 3 others on order (38 Silver Sports of various colors). All those have been charged and moved to preparing. No email for those. So I can only take that as a sign the SG Sport will not be here on Friday. I leave for overseas on 4/30. So, hope it gets here before then. Or I will just take the White/Silver Sport I ordered as back up for just this case.
 
bigdog5142 said:
Couldn't agree with you more. I think the thing that's setting most people off (and what I'm frustrated with) is the whole idea of a "shipment window." Apple has NEVER done this before (at least I don't recall it). I wouldn't be frustrated at all if they told me my watch would arrive on or around a date. Apple created this mess saying it would release on the 24th only to backtrack and give a window.
Click to expand...

It is a little odd that so many people are as upset as they are before any of us really know if apple missed the 24th or not. We all could get them Friday, and then a lot of people will look a little obnoxious for all the fuss they made about small differences in when the system updated / emailed.

If Friday comes and goes, then I would have expected this uproar... but it is odd to have it days before the 24th.
 
AdonisSMU said:
Please save it. Its not even close. Id argue its their best launch ever. Apple was able to get people to buy a $400 watch they didnt even know they wanted 3 weeks ago.

This email is a boilerplate Apple email and has been for years. Ive gotten this email numerous times and recieved all of my orders on the day of the launch usually first thing in the morning.
Click to expand...

Uh, they showed us the watch seven months ago. :rolleyes:
 
nrubenstein said:
Received this email just now:



I take that as "No, you aren't getting it on Friday."

Edit: Milanese 42 / 3:08AM confirmation
Click to expand...

Wow... I ordered the same watch at 316 me it's already prepping, I have a tracking number from UPS, the watches serial number in my support profile and more then likely an email telling me I'll be getting it tomorrow shortly.

Really hard time understand how they shipped mine before yours but I would be lying if I said I was not happy they messed up.
 
shawnwich said:
They could make this all better if they updated our delivery dates to smaller ranges so we can stop guessing. They want to kill the chaos and uncertainty? Be transparent.

This is less transparent and reeks of uncertainty. Are the production yields this low and variable?
Click to expand...

Yes the yeilds are extremely low. Apple is being transparent thats why they created a window.....or would you rather they sent you a defective device that you have to wait longer to replace?
 
Watabou said:
Do we even know it's email of death? The email does say 4/24-5/8. Maybe everyone will get this email eventually as it trickles out. Not sure why people are freaking out about this. Unless there's something I missed?

Anyway, I haven't received it. Don't know if that's good or bad really. =/
Click to expand...

38 SG Sport Black. Order XX:02:19 (email confirmation). Deliver window 4/24-⅝. No charge on the credit card yet. Still processing. Just got the email specifically for this order. My wife and I have 3 others on order (38 Silver Sports of various colors). All those have been charged and moved to preparing. No email for those. So I can only take that as a sign the SG Sport will not be here on Friday. I leave for overseas on 4/30. So, hope it gets here before then. Or I will just take the White/Silver Sport I ordered as back up for just this case.
 
JFazYankees said:
Hate to break it to you, but that does not appear to be the Apple Watch itself. Its label was created a day earlier than all the others, and it's not being sent by UPS Next Day Air. That's likely an accessory or something else entirely...
Click to expand...

No accessories ordered and I live in Canada so I would expect a different shipping option.
 
Yup.. 38mm Sport with Pink Band..
Had :apple: told earlier that band swapping would be allowed, would've ordered the white one n then ordered the pink band and at least enjoyed the watch.
Sad Apple.. Sad
 
Dmal99 said:
so then we know for sure that this was directed specifically at processing orders only

so it is one of two things:

first, they are telling us to get ready for charge and ship soon, which i doubt, because why would they tell us it was coming and not just do it.

second, its to soften the blow when tomorrow nothing happens, and especially for the 38mm space grey because not one single watch i know of has been charged in the USA and that means not 1 until of that model will go out that i know of, and that's pretty insane considering they had so much time

unfortunately there really isn't a good reason to tell people that their order will be processed soon, but there are a whole hell of a lot of reasons to try to stem the tide of bad press and disgruntled customer calls

not 100% proof but a good argument, i think

plus my gut is screaming its cover your ass
Click to expand...

I ordered the same watch as you at 3:03...I haven't gotten the email yet. Still stuck in processing. I have been checking my email non stop. As of 12 am, no email yet.
 
Pyro-pinky said:
No accessories ordered and I live in Canada so I would expect a different shipping option.
Click to expand...

Can you send a screenshot of your Order Status screen in the apple store? If it doesn't say processing items, then you are the golden ticket we've been looking for
 
No EOD here for me or my wife...

42mm Milanese SS
38 White Sport

Both charged and PFS, with UPS tracking found via UPS Choice (scheduled for delivery Friday)... Strangely NOT showing up in Support Profile though.

Almost seems like all of these variables are completely independent except that once you are charged, PFS will follow soon. All the rest (Support Profile, EOD) doesn't seem to mean much.

The UPS tracking numbers are Next Day Air Saver shipping, coming to AL from TN, shipper is Apple. Mine is marked 2.7 lbs. and my wife's is 2.0 lbs.
 
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