**The I returned my Iphone 4 Thread***

[h00ligan]

I have had an iPhone since the 2007. I have yet to drop it (first gen, 3g, 3gs and 4). I haven't had a difficult time holding onto my phone. If that means you have to be careful, be careful, as one should with an expensive item made of glass. That would be like people getting pissed when their car gets dents after running into something. The only solution to not getting dents is not running into things.

So you sir, give me a break.

Oh please, dropping a phone is a lot easier than driving a car into something.. talk about a fallacious argument.. geez. I'm not a phone dropper, I have had it slide out of my pocket (iphone 2g) at which point I decided i better get a case. The iphone 4 is much more slippery than the 2g, and slimmer.. there are so many variables involved in how phones get dropped, but it happens all the time - way more than car accidents. Furthermore, since we have to hold the phone a certain way (that may not work for everyone) in order to avoid signal drop, the chances of dropping it are even higher. The bottom line, comments like 'take better care of your stuff' or 'don't drop your phone then' are moronic. Accidents happen.

A guy just flubbed his $2000 Leica X1 to the floor removing it from the case - should we call him a moron or a klutz? No, **** happens.

To the OP, good for you to return it if you don't want it. I'll be waiting another 2.5 weeks to make that decision.

 

[BruiserBear]

I actually placed a pre-order for two of the new phones at a local AT&T store the other day. After the past day of reading this forum I've decided I'm canceling the pre-orders tonight after work. I'm not about to pay a bunch of money to actually get a worse experience out of the phone. My 3GS is still a very solid phone, and iOS4 has only made it that much better recently.


I'm going to sit on the sidelines for at least a month or two and see how Apple handles this. If they continue to just insist nothing is wrong, I won't be buying another iPhone. Sad to say, but I'm just not that blindly loyal to any brand.

 

[Wicked1]

I'm returning mine as well. Two questions.

Did you pay a restocking fee?
Is your ATT eligibility reset?

No and Yes

They will not give you trouble returning it, and after you do just call AT&T to make sure you reset your upgrade status, DO NOT RELY on Apple to do any of this, do the leg with AT&T yourself, because Apple feeds AT&T to the wolves and blames them, at least this is what happened to me.

I am very Happy with my AT&T service, just not Apple right now.

Good Luck

 

[istariphoenix]

I actually placed a pre-order for two of the new phones at a local AT&T store the other day. After the past day of reading this forum I've decided I'm canceling the pre-orders tonight after work. I'm not about to pay a bunch of money to actually get a worse experience out of the phone. My 3GS is still a very solid phone, and iOS4 has only made it that much better recently.


I'm going to sit on the sidelines for at least a month or two and see how Apple handles this. If they continue to just insist nothing is wrong, I won't be buying another iPhone. Sad to say, but I'm just not that blindly loyal to any brand.

AMEN and AMEN! THANK YOU for not being an Applemming. Those blindly allegiant to Steve Jobs always have the same reaction over new iPhones as 8 year old girls do over unicorns, and then faithfully overlook his ridiculously curt "non-issue" replies with ease. I must confess that was the clincher for me on top of an already poorly performing unit. This is a SAD excuse for a phone (wait, it works as a phone too? Um NO)...and is Apple's Vista for sure.

 

[falcon26]

And I am just amazed at apple's response. They have the nerve to say nothing is wrong and to just deal with it. I think once the lawsuits start to pile up they will start to listen..

 

[mbob]

I also returned mine yesterday. I ran out of time since I am leaving for 2 trips and figure I can evaluate it again in the future. My iOS4 3GS drops no calls.

 

[istariphoenix]

And I am just amazed at apple's response. They have the nerve to say nothing is wrong and to just deal with it. I think once the lawsuits start to pile up they will start to listen..

"Non-issue. Simply avoid being amazed that way."

 

[Aadhil]

Lol. It's funny and entertaining to see a lot of people whining.

 

[istariphoenix]

Lol. It's funny and entertaining to see a lot of people whining.

Lol. It's sad and deplorable to see a lot of people intolerant.

What you don't understand is that I paid $327.41 expecting a better device. Boy, what an ass was I to actually expect one; what incredulous thinking!

 

[hockeydude35]

Do you have to make a Genius Bar appointment to ask for a replacement phone, or can I just walk in and ask them? I'm fine with the standard reception issue (by touching the antenna) because I have a case, but even with my case on, I'm dropping about 75% of my calls, and it says I have a full signal. I'm thinking something else is going on with my phone... :-(

 

[Wicked1]

Returned the first one I got on release day from Apple store bc it was really bad and I wanted a replacement but Apple only offered to take it back, that was my only option so I did.

Two days later I received a call from Best Buy my other pre-order was in, so off I went to BB after work, now going on third day better then the first, but still has reception issues, but now instead of 14 day return policy with Apple, I have a 30 Day with BB. If they do not issue a fix by next week though I am going back to my 3GS and I may stay with that one forever.

 

[Corey213]

If there is not a fix within my 14 day money back guarantee, July 8th then I will be yes.

Reluctantly so tho as besides the antenna issue its a lovely phone.

Apple gives you 30 days on the iPhone

and yes I will be returning my 16gb iPhone 4...


for a new 32 gb iPhone 4 This phone is fricken sweet! <3

 

[corduroy73]

I was able to get it waived. You just need to be firm, talk with the manager, assert that you've been a longtime customer, but that you bought this expecting an upgrade and the obvious truth is that Apple will of course be able to resell this phone, that is unless you've damaged it in some way. They're just blowing smoke when they tell you that they "really can't do that, Apple won't let us", or whatever. BS. Of COURSE they can do that - that's what Apple pays them to do - sell their iPhones.

Wow, I called back and spoke to a nice lady. I explained that I am not returning the phone because I didn't like it or was changing carriers. I returned it because it's not functional for me. This reception problem is real whether Apple wants to admit it or not. Apple is waiving restocking fees and I would like my fee waived or account credited.

She said she that she understood the problem and will credit my bill $50 because she cannot credit back the restocking fee!!

Awesome, thank you very much ATT!

So lesson learned ... if you don't get what you want at first, call back and speak to someone else. Be polite but firm with your position and good things will happen!

BTW - I am sticking with ATT and will purchase a 32GB i4 as soon as this reception problem is fixed.

 

[artofdesign]

Why is returned in quotes in the title? Why is fix in the second paragraph quoted? Why is "it didn't happen" in quotation marks? What the hell is wrong with this thread?

Lol. Bro i was laughting so hard at this post. Thanks for the laugh. I needed it.

 

[Aadhil]

Lol. It's sad and deplorable to see a lot of people intolerant.

What you don't understand is that I paid $327.41 expecting a better device. Boy, what an ass was I to actually expect one; what incredulous thinking!

Lol, technology isn't perfect. Disappointment is sure to follow when perfection is expected. Apple knows that and most other people know that.

Apple excels at cutting imperfection down to a minimum. There are, however, still imperfections even within apple products. If it bugs you then don't buy electronics

P.S I paid 360+ bucks for my iPhone (california tax).

P.P.S Yes it does have the antenna issue but you know what? I can live with it and it does not really bug me to see imperfections.

 

[shawntkeating]

I won't return it. I will just say I am going to return it.

 

[istariphoenix]

Lol, technology isn't perfect. Disappointment is sure to follow when perfection is expected. Apple knows that and most other people know that.

Apple excels at cutting imperfection down to a minimum. There are, however, still imperfections even within apple products. If it bugs you then don't buy electronics

Hmm. I don't seem to recall saying anything about expecting perfection, but thanks for playing.

 

[Aadhil]

Hmm. I don't seem to recall saying anything about expecting perfection, but thanks for playing.

You were mad about an imperfection.

but thanks for playing.

You're very welcome

 

[Steviejobz]

I posted mine. Check it out above. WHAT?!?!? An actual customer return?? SAY IT ISN"T SO!!!!!!!!!

Nice. One of out 1,000 people with complaints actually returned the phone.

That 0.1% return rate is probably why Apple wont recall or acknowledge w
wrongdoing.

So those who are plagued with this problem will have to sit this version out and wait until next year.

 

[istariphoenix]

You were mad about an imperfection.



You're very welcome

Actually, I thought you said I was disappointed. Now I'm "mad" instead? Will I be "livid" next? And then "violent" or "suicidal"? Will I go on a killing spree? Tell me, as I'm consumed with suspense!!!

 

[istariphoenix]

Nice. One of out 1,000 people with complaints actually returned the phone.

That 0.1% return rate is probably why Apple wont recall or acknowledge w
wrongdoing.

So those who are plagued with this problem will have to sit this version out and wait until next year.

Sure, that's it. 1 out of 1,000. Perhaps a recheck of the forums might enlighten you to the actual numbers, as it is definitely greater than one. I just took the time to scan and post a receipt. Which I'm sure everyone will now of course say is fabricated, LOL.

QUITE happy with my 3GS, thank you,
Istariphoenix

 

[wongster41]

i have an appointment with the Apple store today in 2 hours for the 2nd time. If I can't get a good working phone im switching back to the 3g and returning iPhone 4.

 

[zed]

I "return" to mine every few minutes just to be reminded of how awesome it is.

 

[istariphoenix]

i have an appointment with the Apple store today in 2 hours for the 2nd time. If I can't get a good working phone im switching back to the 3g and returning iPhone 4.

THAT'S THE SPIRIT! The rebellion has begun...and we shall not be Applemmings!

 

[Aadhil]

Actually, I thought you said I was disappointed. Now I'm "mad" instead? Will I be "livid" next? And then "violent" or "suicidal"? Will I go on a killing spree? Tell me, as I'm consumed with suspense!!!

Disappointed...mad...same difference.
You're consumed with nitpickyness.