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Thanks



Thanks



And thanks :D

If 3 are doing a good deal then I might have to wait and see, as my cousin works for 3 so I can get 25% off, also she would be my first port of call for customer service so I would have no problems in that respect :) What is their network like?

Got one of 3's microsims for my iPad 3G. 3 upfront pointed out that because of the number of customers in the area they couldn't advise me to use their service for now but would contact me when things improved. That's the kind of honesty I like in a carrier. Using O2 for data for now but hopefully 3 soonish.

3 def has best network and as you have a cousin on the inside that may well discount the poor customer service risk - plus with 25% off patience could indeed prove to be a virtue in your case!
 
im sure this has been asked before but the threads really long. i reserved a PAYG iPhone from the apple store. As o2 are not going to be releasing PAYG on the 24th will i be able to pick up a sim free iPhone instead???:confused:
 
I think I may get there for about half six to scout the queues and then wander around before standing outside the doors at 7.
It could be those ones, but I have a feeling it may be the doors opposite the wheel, next to next.

Where abouts is the greggs entrance? I'm thinking of 5-6am. Going to stay over at my sisters, she lives not far from Manchester centre.
 
im sure this has been asked before but the threads really long. i reserved a PAYG iPhone from the apple store. As o2 are not going to be releasing PAYG on the 24th will i be able to pick up a sim free iPhone instead???:confused:

Of course you can pick up a sim-free iPhone from the Apple store. You haven't reserved a PAYG phone from them, you've reserved a sim-free one. When O2 say they're not offering PAYG, it means that if you want to buy an iPhone from an O2 store, you'll have to buy it with a contract. If you already have the phone (from an Apple store), then an O2 store will still give you a microsim for PAYG. They'll be giving them out from monday (I believe)
 
My local :apple: store (UK) confirmed 2 queues outside.

However they didn't know if o2 are allowing in-store upgrades on the early buyout scheme.

Bit of a joke really. Why are o2 being so secretive about this?
 
Of course you can pick up a sim-free iPhone from the Apple store. You haven't reserved a PAYG phone from them, you've reserved a sim-free one. When O2 say they're not offering PAYG, it means that if you want to buy an iPhone from an O2 store, you'll have to buy it with a contract. If you already have the phone (from an Apple store), then an O2 store will still give you a microsim for PAYG. They'll be giving them out from monday (I believe)

But you probably won't be able to get the iphone specific 12 months free internet sim, which only get with phone as purchase.
 
They promise full refund, so it's limited risk.

However, it's complete lies regarding them holding stock. They state so on the receipt!

See I've been given a receipt and piece of paper that says 'pre-registration'. The receipt actually says 'IP432VODA' suggesting they are actually selecting the correct stock.

The 'pre-registation' form where it says stock is not guaranteed, seems like a form they were getting customers to fill in before they were taking reservations to have a firm base to offer the iPhone to.

I think that they are just stapling these forms on but the phones actually are guaranteed.

My 2p's worth, thoughts?
 
I think the basic thing is to not call O2 about this ...

I just spoke to retentions, upgrades and customer services and none of would say that if i upgraded to a Simplicity for iPhone 12 months that i would be able to continue to use that tariff on thursday...

They mostly said that they had been given zero policy information on current customers looking to buy their own iphone other than that they had been told that iPhone 4 users should be on a new iPhone 4 contract/tariff

Even when i asked for PAC code they just said they couldn't promise anything and i should call back thursday ... when i suggested this would then render the conversation useless as i would then have no option but to have an iPhone 4 deal then they kinda admitted defeat.

I just wanted to try and get a clear steer on switching to a 12m simplicity £15/m contract on the current unlimited data basis (they did repeatedly mention that the cap won't affect most customers) ... but it seems evident that O2 are in chaos regarding iPhone 4 and unless they're barefaced deceptive they just don't know anything themselves.

To answer you (sorry if already answered as this is a heck of a long thread) I have two friends both brothers in O2 customer services and was on the iphone £45/month plan.

To verify - You can upgrade to simplicity 12 month and retain your unlimited data. If you upgrade by 23:59 on 23/06/10. From midnight or ... hahaha iphone launch day, you'll be hit by the cap come October. Even asking if I could renew my £45/month tariff on Thursday and get a subsidised handset price when I rolled up to the store nope... that counts as a new contract so I'll hit the data cap. So the only way to get an o2 contract with just FUP and not a 'cap' is simplicity or stick with your existing contract and suck up the £499-599 price. They really are using this to ram home their smartphone tariff changes, fair play to them as it's a good bartering chip.

This it seems is because some people are actually raping o2's data network. I thought I was ok at 400Mb/month but then looked at my uploads included and got over the 500Mb/month and have done probably every month since the 2G launch with O2. They're putting the cap in place because about 20% of users are taking up 90+% of the bandwidth, some are using up to 9-10Gb a month (wtf are you downloading? Or running a sim-powered 3G wireless router??) so new customers are being capped. If you're on an old contract and don't take the p1$$ it's just like any ISP 'fair usage policy' akin to BT's broadband, talktalk, NTL et al.

I've just transferred to the £20/month 12-month simplicity deal, triple checking that I won't be hit by the data cap in October and also that I still get my friend's discount (mmm £14/month for 600 mins, unlimited data+txts) and resorted to buying sim-free this time around from Apple, to save in the long-long term I don't think I'll be moving off this contract.

Also to make you aware that moving from a 30-day simplicity deal to the 12-month equivalent to save £5/month counts as an upgrade so if you did that post 23:59 23/06/10 you'll be hit by the October data cap.

Also micro-sims are still being sent out they're wading through the mailing list and posting them out but you can get one from in stores on Monday.

I did actually ask if they knew if I just waited and got a micro-sim from the Apple store when I bought sim free, got home and 'activated' it on my iPhone 4 - that's the part where it locks the phone to the network - if my sim-free phone would then be locked... they said they didn't know for sure on that one :eek: so I am definitely getting a microsim and activating it in my 3GS before it goes anywhere near my iPhone 4.

HTH, apologies for length or if repetative. I've had 4 hours sleep since Friday :(
 
If I'm buying an unlocked handset from Apple and have one reserved:

1. What do I need to take with me, just my reservation email?
2. Can I pay cash for my handset?


Thanks :)
 
How likely would it be to be able to pick one up from the apple store (cardiff) on release day?

Also, If i were to order one online from apple now, what sort of date could i except it to arrive? :confused:
 
How have people upgraded to Simplicty from Pay & Go? Have you ordered it from the O2 site and then got your existing number transferred over or have you called customer service to get this done? I had a look at upgrading to Simplicty on MyO2 but it indicates unlimited web but not wi-fi.

Thanks.
 
There were various posts on Friday showing chat with o2 agents which contradicts this. (trying searching something like 'chat' in this thread).

I have a chat transcript in my mailbox from o2 that confirms this.

I would add more weight to the written word rather than the spoken.

To that extent I signed up to 12m simplicity on Friday evening ;-)

Thanks ..... I think the Vodafone Sim only is looking the favourite now.
I just got off the phone to an O2 rep, who told me that if I took out a current sim-only contract (with unlimited data), when I came to swap it for a micro-sim, it would be considered an upgrade, and they would impose the new cap. Same goes if I went for a 30 day rolling contract, and then swapped to a 12 month .... again new cap imposed.
 
There were various posts on Friday showing chat with o2 agents which contradicts this. (trying searching something like 'chat' in this thread).

I have a chat transcript in my mailbox from o2 that confirms this.

I would add more weight to the written word rather than the spoken.

To that extent I signed up to 12m simplicity on Friday evening ;-)

No BS you will be fine, as said, the changes to the October 1st data caps comes into affect for anyone changing/upgrading/signing a new tariff from 00:00 on 24th June 2010.

Getting a microsim does not count as a renewal of contract. Just the same as when you lose or damage your sim and request a new one, there may be a fee but it's no new contract (I once drunkenly ate a friend's sim card and he honestly told his mobile company that - they charged him £30 for a new sim :eek: - I felt a bit guilty when he told me that)
 
Okay
Here's the deal, vie reserved a phone (32gb pay monthly) at my local apple store in the UK.

Thing is, I now really want the white phone.

Now, this is my question, based on the hypothetical situation that apple will have the white phone in stock (which now seems likely as my local O2 store employee friend has told me that he has been briefed on the stocking and been told about a 'limited' 32gb white stock) and also on the previous and recent product launches in which reservations were available (ie iPad) will Apple a) let me change my reservation to white if i line up in the reservation line or should I get to the front of the unreserved line?
 
No BS you will be fine, as said, the changes to the October 1st data caps comes into affect for anyone changing/upgrading/signing a new tariff from 00:00 on 24th June 2010.

Getting a microsim does not count as a renewal of contract. Just the same as when you lose or damage your sim and request a new one, there may be a fee but it's no new contract (I once drunkenly ate a friend's sim card and he honestly told his mobile company that - they charged him £30 for a new sim :eek: - I felt a bit guilty when he told me that)

£30? They're joking - I would have told them to P**s off and demand a PAC Code.
 
Okay
Here's the deal, vie reserved a phone (32gb pay monthly) at my local apple store in the UK.

Thing is, I now really want the white phone.

Now, this is my question, based on the hypothetical situation that apple will have the white phone in stock (which now seems likely as my local O2 store employee friend has told me that he has been briefed on the stocking and been told about a 'limited' 32gb white stock) and also on the previous and recent product launches in which reservations were available (ie iPad) will Apple a) let me change my reservation to white if i line up in the reservation line or should I get to the front of the unreserved line?

I reckon that your so called friend that works for O2 is BSing, O2 staff don't know anything about anything, yet alone 'Limited Stock of White in 32GB'.
 
How likely would it be to be able to pick one up from the apple store (cardiff) on release day?

Also, If i were to order one online from apple now, what sort of date could i except it to arrive? :confused:

Who knows!?

Look on the Apple website it gives you the shipping dates there.
 
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