Those O2 customers who've transferred their SIMs to microSIMS at
http://o2.co.uk/mynewsim, did you get an email from O2 like this?
Hello O2 Customer,
Thank you for emailing us, we'll get back to you within 72 hours with
the answers you need.
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By the way, as you've not contacted us directly from our website, you
might not have included the security information we need to answer your
email.
The security information that we need is this:
- Full name:
- Date of Birth:
- Postcode:
- Mobile number:
- Email address:
If you've not included this, don't worry, just send another email (with
just this information in it) to
mycare@o2mail.co.uk straight away. We
won't be able to answer your query without it.
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