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The U.K. iPhone 4 Thread

lawrencelaptop said:
Hey,
I know this signal issue is starting to get drilled to death, but I for one am royally pi**ed off at the 'non-issue' and was wondering quite whether the severity of my 'non-issue' was common.
Basically, if i touch, just briefly stroke the left hand plastic dividing so my finger bridges the gap, I'll get kicked off the network. No signal. Takes about a minute to get it back. So this makes typing with two hands (which unfortunately I've now got used to) impossible, or at least implausible, and surfing the web on O2 is dreadful.
Getting me down this is, what with my £600 phone seemingly no longer a phone but just a media device. I might as well have bought an ipod touch if I can't even connect to a mobile network.
This the case with everyone?
Thanks

(Sorry for rant, just so frustrating after waiting for ages for this phone and then being let down so bad)
Click to expand...

we hear your frustration dude! Some people are claiming they are unaffected, however this is likely due to them being in much stronger areas. There have been no videos of one phone working, one not working, next to each other. All 5 people in the UK i know that got one have the issue, so I'm 90% sure it's the whole lot of them.

I'm now waiting to see what Apple do - if they do nothing, I will never buy another Apple product, and will return this one too.
 
anyone at the oxford street store, near HMV in London? Went up earlier but there was a massive line - am thinking of heading back up in a bit to see if its any smaller
 
Glen Quagmire said:
And having spoken to the Orange shop (0800 number) I am told that PAYG people aren't entitled to a micro-SIM. I was offered a £30 per month contract (that I could cancel after a month and switch back if I wanted), but was fairly non committal.

I have sent a complaint to the CEO of Orange and am considering jumping ship.

Orange are hopeless and their customer service is a disgrace.
Click to expand...

Yeah, quoting self = bad form. I know.

I actually got a response to my stroppy email to the CEO of Orange, from someone in the executive office itself. The (very polite) lady I spoke to was most apologetic, and said that micro-SIMs are indeed available for PAYG but they have no stock at the moment due to high demand, and don't know when they'll be available. Once they are, I will be sent one, and she will get in touch to let me know, and also arrange the bolt-on that you get for data/WiFi.

I think I will give them another week or so, and if it's not arrived, I will take my custom elsewhere. In the meantime, my iPhone lies, unusable, a £600 paperweight.
 
daneoni said:
Anyone else considering returning their phones? i am especially after reading Steve's response.
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Touchwood........... it's perfect. No matter how hard I grip that corner, signal won't drop lower than three bars. And no sign of the dreaded yellow blotches.:)
 
Hey guys,

If theres anyone still looking for an iPhone 4, I've decided to sell one of the sim free 32GB's I bought yesterday.

Preferably offers from people in Cardiff would be good, but I guess I could post it too. Just PM me if your interested.

Thanks.
 
For those going from O2 to Orange, how long does it take O2 to text you your PAC, and how long does it then take Orange to transfer the number once you provide them with the PAC?

Cheers.
 
ReflexReact said:
we hear your frustration dude! Some people are claiming they are unaffected, however this is likely due to them being in much stronger areas. There have been no videos of one phone working, one not working, next to each other. All 5 people in the UK i know that got one have the issue, so I'm 90% sure it's the whole lot of them.

I'm now waiting to see what Apple do - if they do nothing, I will never buy another Apple product, and will return this one too.
Click to expand...

I'm gutted at the lack of any sympathetic response- more even, at the fact that its almost admitting that they knew there was a problem, yet still released it! For gods sake, seriously, why can one of the best phones out there (and it is, I'm not denying it, I will end up keeping the thing despite the problems with the signal because besides that its damn perfect) not make calls!!!!!
Its causing me to despair, and its things like this, and little things it should do but doesn't (such as send pictures over bluetooth, have any sort of file system at all, etc) just exacerbate my annoyance. :mad:
 
soulghost said:
Touchwood........... it's perfect. No matter how hard I grip that corner, signal won't drop lower than three bars. And no sign of the dreaded yellow blotches.:)
Click to expand...

Could it have something to do with the heat of our hands that triggers it?! I definitely see my 3G signal a drop from 5 bars down to 2, has gone down to 1 a couple times. I wonder why it would be affecting some phones and no others.
 
Igantius said:
So a pretty comprehensive test then :p
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Comprehensive, maybe not (but take a look around), but 100% of people with one have issues. They all bought from different stores around the UK, and live in different areas of the UK. Do you honestly believe that the majority of handsets are unaffected? They're all faulty!
 
G.O.B said:
For those going from O2 to Orange, how long does it take O2 to text you your PAC, and how long does it then take Orange to transfer the number once you provide them with the PAC?

Cheers.
Click to expand...


I am moving from O2 to vodafone - it took about 8 hours for the PAC code to come through on my phone when I requested it the other day. Not sure about Orange but it is taking 3 working days to transfer the number on vodafone....(so I've got a shiny new iPhone next to me that I can't use until Monday!)
 
G.O.B said:
For those going from O2 to Orange, how long does it take O2 to text you your PAC, and how long does it then take Orange to transfer the number once you provide them with the PAC?

Cheers.
Click to expand...

think it took o2 ~6 hours to send me my PAC. im moving to Vodafone and since ordering yesterday they said my number will be connected by 4pm on the 28th (Monday). HTH
 
The antenna issue is being done to death. I have carried out tests in and around Glasgow with my iPhone 4 over the last 24 hours and I am not at all affected by it.

At work, I usually just get half-bars on Edge. I've covered the entire left frame of the device, including the strip (which is actually a very awkward way to hold the iPhone) for up to a minute and had no loss in signal quality.

At home, where I get full 3G signal, the same applies after doing the same test for up to a minute.

On the outskirts of the city, where I know I get poor signal on O2, I also done the test, and my iPhone 4 was still able to receive the signal it does on my 3GS.

There is no issue and no design flaw here. There may be a bad batch, but that is all.

ReflexReact said:
Comprehensive, maybe not (but take a look around), but 100% of people with one have issues. They all bought from different stores around the UK, and live in different areas of the UK. Do you honestly believe that the majority of handsets are unaffected? They're all faulty!
Click to expand...

No, they are not.
 
G.O.B said:
For those going from O2 to Orange, how long does it take O2 to text you your PAC, and how long does it then take Orange to transfer the number once you provide them with the PAC?

Cheers.
Click to expand...

I got my PAC by text about 9 hours after requesting it, can take up to 24 hours though. Orange then take two working days, I called them this morning but now have to wait until Tuesday thanks to the weekend.
 
I must say I was pretty annoyed yesterday at the Cardiff store.

Queued for 10 hours only to find out they didn't have any 16GBs so I then had to fork out over a grand for two 32GBs.

Then when I asked for a pay and go sim, the guy said we only have Orange left, and then another guy butted in and said sorry we can't sell you pay and go sims, only contract. So I spend over a grand and they can't even give me a bloody sim so that I can use the phone?

Anyone else have this problem with pay and go sims?
 
g33 said:
think it took o2 ~6 hours to send me my PAC. im moving to Vodafone and since ordering yesterday they said my number will be connected by 4pm on the 28th (Monday). HTH
Click to expand...

Requested my PAC from O2 yesterday afternoon. Received it midday today. Porting to Tesco mobile. They said they will activate the move on Tuesday, and confirmed it via text
 
gavie said:
Requested my PAC from O2 yesterday afternoon. Received it midday today. Porting to Tesco mobile. They said they will activate the move on Tuesday, and confirmed it via text
Click to expand...

I requested my PAC at about 6:30pm yesterday, and received it by text at about 8:30 this morning.

However, the OP was asking about how long for the PAC transfer to be effective Orange -> O2 :)
 
G.O.B said:
For those going from O2 to Orange, how long does it take O2 to text you your PAC, and how long does it then take Orange to transfer the number once you provide them with the PAC?

Cheers.
Click to expand...

I did the same thing yesterday. Apparently it'll be Monday before it's fully transferred.
 
davidjearly said:
The antenna issue is being done to death. I have carried out tests in and around Glasgow with my iPhone 4 over the last 24 hours and I am not at all affected by it.

At work, I usually just get half-bars on Edge. I've covered the entire left frame of the device, including the strip (which is actually a very awkward way to hold the iPhone) for up to a minute and had no loss in signal quality.

At home, where I get full 3G signal, the same applies after doing the same test for up to a minute.

On the outskirts of the city, where I know I get poor signal on O2, I also done the test, and my iPhone 4 was still able to receive the signal it does on my 3GS.

There is no issue and no design flaw here. There may be a bad batch, but that is all.
Click to expand...

Were you connected to a WiFi network at the time?
 
ReflexReact said:
Comprehensive, maybe not (but take a look around), but 100% of people with one have issues. They all bought from different stores around the UK, and live in different areas of the UK. Do you honestly believe that the majority of handsets are unaffected? They're all faulty!
Click to expand...
In all honesty, I have no idea of the scale of the problem – largely because I do not know how many people have activated the new iPhones and how many are having problems.

As I’ve posted on another thread, I’m not experiencing this problem (either in normal use or trying to stimulate it) – additionally, several people I know aren’t either – which means 100% of the people I personally know aren’t having problems. I do not interpret, however, this as there are no reception problems at all – but I do feel it’s hard to assess just how widespread the problem is.
 
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