Not impressed with how tesco have dealt with this at all. I was trying to convince my dad to switch from o2 and take up the 12 month tesco tarriff but after this I don't think I'll bother.
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The U.K. iPhone 4 Thread
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Not impressed with how tesco have dealt with this at all. I was trying to convince my dad to switch from o2 and take up the 12 month tesco tarriff but after this I don't think I'll bother.
Yep, can confirm what someone has already said:
TESCO IS OUT OF STOCK
At least that means I can get on with my weekend instead of spending it pressing redial. And they've no idea when they're expecting more stock.
TESCO IS OUT OF STOCK
At least that means I can get on with my weekend instead of spending it pressing redial. And they've no idea when they're expecting more stock.
The white moisture dot in the headphone jack's still white so I should be fine if it comes to apple warranty. There are just so few of these around right now that I'd rather not have to go through Applecare - I don't want to have to wait weeks to get it replaced.
What a joke. I read about others getting sent free bumpers, so I gave Regent Street a call at around 8pm. After about 15 mins explaining/begging/pleading to a "manager", he insisted that people who called earlier may have been sent out free bumpers, but since the "official statement" from Apple saying that we shouldn't hold our new phones in a certain way, they were unable to send out any more. I grumbled about how it wasn't exactly fair and that, having shelled out £599 for a new phone, being asked to throw an extra £25 at them just to make it work "properly" was a questionable business practice... but the guy just wouldn't budge
Can anyone confirm who they spoke to and when?
Ah sorry dude. I spoke to a guy called Paul (sound a bit like Borat) and then he had to pass me to a "senior advisor" who was called Jeanette. Despite the pretense Jeanette gave me a bumper free. I called at 5/6pm. Jeanette asked me all the usual questions about what I had done (restore etc) and asked about network coverage (said we had a 3G and 3GS in the house, which is actually true). I said I'd read online about the bumper but wasn't prepared to shell out any more money to make a £600 phone actually work. So she offered the bumper (which she claimed she'd only "just" heard about), even offered me a choice of colour (but black is only one in stock ready to ship). She even went as far as to say the bumper not only protects the sides of the phone but "boosts signal" - news to me, I nearly LOL'd. I dunno, maybe it's cuz I'm a girl and they think I really am that stupid.. Also, did you call Regent Street store manager or did you call Regent Street store and go to technical support?
You *MIGHT* get a free bumper, myself and some other people on forums have but like others have said, they haven't managed to. I rang up Regent Street store (which is a "local" number so free to call unlike other apple numbers I found) and selected Technical Support. I'd say don't be really arsey on the phone, technically not these guys faults and they probably have to hear the same thing over and over. I was nice and was patient, if I hadn't got anywhere I'd have taken a stronger stance though. TBH I don't even get the signal problem that bad cuz I hold the phone "the right way" but I wanted a bumper before the signal problems so the £25 saving is good. But signal problems are around the black lines at the bottom.
Tesco PAYG (maybe?!?!)
Ok .. just phoned them on 0800 001 4150 and pressed option 2 even tho it said press option 1 for monthly iPhone!
I had got thru to 'tesco direct' .. he has told me that yes, they are out of stock at present but if I call back Tuesday after 5pm they will have more in. I double checked that he was talking about PAYG phones and he said yes definitely.
Of course, I take it all with a giant pinch of salt .. who knows what's really going on with any of the 'suppliers' at present!!!!!
Loopy
Ok .. just phoned them on 0800 001 4150 and pressed option 2 even tho it said press option 1 for monthly iPhone!
I had got thru to 'tesco direct' .. he has told me that yes, they are out of stock at present but if I call back Tuesday after 5pm they will have more in. I double checked that he was talking about PAYG phones and he said yes definitely.
Of course, I take it all with a giant pinch of salt .. who knows what's really going on with any of the 'suppliers' at present!!!!!
Loopy
just read in another thread that a support guy said that some iphones are missing something on their antenna strip thats supposed to insulate it, maybe a clear coating of some kind?????
would make sense i guess!
would make sense i guess!
Grrr.
Someone else's
And me:
16GB Stock issue?
....not impressed
mines a 32GB ordere before that fella and mines not shipped yet
....not impressed
mines a 32GB ordere before that fella and mines not shipped yet
The strange thing is that usually the reason for an order being slowed down is because of buying accessories because all the items have to merge in transit. Needless to say, I wouldn't be impressed either in your shoes.
Tesco are still saying that orders are being cancelled due to a fault with the system. This is all very strange
lets make it a bit clearer with a screen capture
Ordered a whole day before whoever that may be and its a single order - no dock
perhaps a different factory?
On another note i feel sorry for the guys going towards Tesco Mobile on a network that is apparently already strained (says o2). Ive had numerous times over the years with o2 where ive tried to make a call but my phone wont connect because its said "Network Busy" or something along those lines
One of the staff at the store where I bought mine said currently not enforced bu they will be in October (when O2's changes) and you will be able to buy a bundle for extra data.
lets make it a bit clearer with a screen capture
Ordered a whole day before whoever that may be and its a single order - no dock
perhaps a different factory?
On another note i feel sorry for the guys going towards Tesco Mobile on a network that is apparently already strained (says o2). Ive had numerous times over the years with o2 where ive tried to make a call but my phone wont connect because its said "Network Busy" or something along those lines
i orderd the 32gb black iphone4 with bumper, same day as you but at 4:28pm so not long before you and i have the same despatch and delivery day as you.
Sorry if this is a re-post but p4u are taking deposits and can guarantee one in next delivery for a (refundable) £5. No obligation.
....not impressed
mines a 32GB ordere before that fella and mines not shipped yet
I wonder if adding an accessory actually bumps you to the front of the line for a given batch? It makes sense as they are making more that way and lose more if the order is cancelled. Just a thought.
I was originally due for delivery on 25-28th (ordered 32gb black with a bumper at 13:24 BST on the 15th) and it turned up on the 24th. Did anyone order a 32 on its own before me and not get it until later?
Incidentally, luckily my screen is perfect (built factory 88 week 23) and I seem to find reception is a little better than my 3GS. Am using the bumper though.