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I went to Apple Birmingham Bullring and Solihull Touchwood yesterday - both had stock, but were only selling to priority customers (which was frustrating as I'd just been paid and had £600 burning a hole in my pocket). The assistant offered to put me on the priority list, but suggested it could be weeks before I got a phone through it.

So I went home and ordered online - ships by July 21st. I guess patience is a virtue :rolleyes:

Incidentally, my brother has upgraded with Orange over the phone tonight - they've told him they're expecting new stock by the end of the week, and he'll get his phone on Friday. We'll see...
 
I went to Apple Birmingham Bullring and Solihull Touchwood yesterday - both had stock, but were only selling to priority customers (which was frustrating as I'd just been paid and had £600 burning a hole in my pocket). The assistant offered to put me on the priority list, but suggested it could be weeks before I got a phone through it.

So I went home and ordered online - ships by July 21st. I guess patience is a virtue :rolleyes:

Incidentally, my brother has upgraded with Orange over the phone tonight - they've told him they're expecting new stock by the end of the week, and he'll get his phone on Friday. We'll see...

I also ordered today with Orange (online) and booked a delivery slot for Thu before 10. Phoned Orange later to ask something and lady said that they have nothing in stock and all online orders are automatically processed with no guarantee of delivery as indicated when order when accepted. She basically said there would be nothing for days to come. We'll see.......
 
The assistant offered to put me on the priority list, but suggested it could be weeks before I got a phone through it.

So I went home and ordered online - ships by July 21st. I guess patience is a virtue :rolleyes:

Weeks? WEEKS??!

The next few weeks are going to be torture :eek:
 
just thought id let you know I purchased a new iphone 4 last thurs on o2 (24 month contract). I filled out the form on the o2 website to unlock my iphone and 48 hours later I received a txt message stating that the phone is now unlocked and to install a new sim and sync with itunes.
 
She basically said there would be nothing for days to come. We'll see.......

Yes, we'll see. I'll believe it when I see it, but I'm frustrated at how difficult it's becoming to buy an iPhone outright without any sort of contract. I guess contracts make the operators more money in the long run, so it's only natural they'll want to sell as many as they can that way.
 
just thought id let you know I purchased a new iphone 4 last thurs on o2 (24 month contract). I filled out the form on the o2 website to unlock my iphone and 48 hours later I received a txt message stating that the phone is now unlocked and to install a new sim and sync with itunes.

Well, you're still locked into a contract....
 
Yes, we'll see. I'll believe it when I see it, but I'm frustrated at how difficult it's becoming to buy an iPhone outright without any sort of contract. I guess contracts make the operators more money in the long run, so it's only natural they'll want to sell as many as they can that way.

Buy it from the Apple store, no contract and unlocked. Buy it from anywhere else, even on PAYG and almost guaranteed that they will lock it.
 
I thought Apple used to do the stuck update thing for previous iPhones why has it gone AWOL this time.
 
Thinking of moving from O2 to Three.

The £30 a month contract from 3, seems to match the £35 contract from O2.
Offers twice as much data, a cheaper handset.
And may even supply a 3G signal to my house!

Seems too good to be true.

Is there any reason to avoid them?

C.
 
The £30 a month contract from 3, seems to match the £35 contract from O2.
Offers twice as much data, a cheaper handset.
And may even supply a 3G signal to my house!

Seems too good to be true.

Is there any reason to avoid them?

C.

Three haven't announced their tariffs yet have they?
 
The £30 a month contract from 3, seems to match the £35 contract from O2.
Offers twice as much data, a cheaper handset.
And may even supply a 3G signal to my house!

Seems too good to be true.

Is there any reason to avoid them?

C.

I don't know if they have changed over the past couple of years, but I was with them and the customer service was the worst I have ever experienced in my life.

The deals are good and certainly around me the signal is good, so all fine whilst things are working. However when things go wrong - nightmare!!

I personally wouldn't use them again just for the customer service side of it, you get routed through to a call centre in Delhi where the staff don't even know what your handset looks like let alone anything technical on it.

I remember trying to change my address with them, think the process (which you would think to be quite simple) took about 2 weeks and numerous phone calls!

Like I say this was a couple of years back so things may have improved now, but would be worth you finding out before you lock yourself into a contract.
 
I don't know if they have changed over the past couple of years, but I was with them and the customer service was the worst I have ever experienced in my life.

Thanks for the warning...

But I have been with O2 for a while. But I have never dealt with O2 customer service.

Not sure I want to pay that much extra for something I don't use. If 3 can give me twice as much data for less money...And with a more reliable network... I might just be dumb enough to make the move.

C.
 
The £30 a month contract from 3, seems to match the £35 contract from O2.
Offers twice as much data, a cheaper handset.
And may even supply a 3G signal to my house!

Seems too good to be true.

Is there any reason to avoid them?

C.

I was thinking the same thing, if I can manage to wait long enough. But I read somewhere that o2 is the only network to support Visual Voicemail. Bummer.
 
Can you also send an e-mail to get on the priority list?

and if so what is the email address of the store in regent street?
 
Does anyone know the restocking fee you pay when returning used stuff to Apple?

In the UK you don't pay a restocking fee, you have a legal right to return any good in the same condition as when you bought it within a certain period of time for a full refund. Apple's return policy (link here) allows returns for exchange or refund within 14 days of purchase.

For the record, when I've returned something to the Apple Store before they've been that good about it that I actually felt guilty about doing so.
 
so how long was it after the 3g/3gs came out before it became normal, by normal I mean you could walk into any phone shop and buy an iPhone without queues or it being out of stock?

You could buy 3gs on day 1 - it wasn't seen as a huge upgrade by most and lots of people were tied into 3g contracts, with no upgrade path offered by O2.

3g - can't comment as I pre-ordered thru CPW.
 
I heard somewhere that the 3G network piggy backs off O2 so your better off going with O2 if you want to get prioty over someone else with a 3G network.

Why do you think they are cheaper... because they need something to better O2 to get more customers.
 
Thanks for the warning...

But I have been with O2 for a while. But I have never dealt with O2 customer service.

Not sure I want to pay that much extra for something I don't use. If 3 can give me twice as much data for less money...And with a more reliable network... I might just be dumb enough to make the move.

C.

unless you are one to call customer service for reasons like 'why does my phone make a ringing sound until I answer it for a call?' there is no reason why you will ever notice the customer service (which in my experience is fine, I have only ever called them once when I ported my number and I can see no reason why I will call them again untill I want my PAC if/when I ever want to leave)

all account management can be very easily done through your 3 account on the website (including address changes), it is all mindlessly simple.
 
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