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  • Fixed: Increased power consumption might occur when an Apple watch running watchOS10.1 is paired with an iPhone with iOS 17.0 (or watchOS10.0 is paired with iOS17.1). (116348186)
When I saw this note (IOS 17.1 beta 3) I thought it referred to our battery problem on the Apple Watch, but after looking at it carefully, this note appears in the IOS beta, and there were no changes after installing betas 3 on both devices, so unfortunately I think it refers to a high battery drain of the iPhone and not on the apple watch.
 
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When I saw this note (IOS 17.1 beta 3) I thought it referred to our battery problem on the Apple Watch, but after looking at it carefully, this note appears in the IOS beta, and there were no changes after installing betas 3 on both devices, so unfortunately I think it refers to a high battery drain of the iPhone and not on the apple watch.
Am fairly sure there was also a second update on the watch drain with a mismatched code.
 
I did finally hear from a more senior support person. She ran a remote battery test which showed what we already know. The battery health is OK (85%) but it is discharging abnormally fast. Unfortunately, their test does not pinpoint which app or process is causing the battery drain.

At that point she decided that since the watch is still covered by AppleCare+ she would have it replaced. She then put me on hold while she attempted contact with iCare, the local contract service agent. But, they only speak Thai and she only speaks English, so that was a bust.

Then she turned the call over to an engineer. He had apparently read the two test results in detail and concluded that it could not be a hardware problem. Everything on the watch (sensors, display, buttons, battery, etc.) was operating normally. So, it must be software.

He asked that we unpair the watch and then set it up as a new watch in order to avoid restoring from backup. He advised that after doing so we needed to wait a day or two (until syncing with the watch concluded) before knowing whether or not that solved the problem. If not, he give me a link I could use to resume the support session.

As of this morning, the results are not great. At 5:00 AM the watch was at 100%. Now, at 6:30 AM it is down to 82%.

We'll give it another day or so to finish syncing with the iPhone.
Two days after setting up the watch as a new watch (not a restore from backup) the battery drain is still just as bad. In fact, today it is worse than yesterday. By now there has been sufficient time for apps to install and sync with the phone.

I will get back to Apple Support via the link they provided me.

IMHO this is not a problem with the watch hardware or with user installed software. Based on what I've experienced and read here and elsewhere it has to be an OS problem. Why doesn't it affect every watch (mine, for example, just my wife's)? No idea.

Note that I never said that Apple wasn't aware of the problem, just that two agents with whom I spoke said that they were not aware of the issue. Still, it's odd that support personnel would not be regularly advised of widespread user problems.
 
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Wanted to lend my voice to the chorus on this battery drain issue.

My barely 6-month-old S8 45mm is experiencing the same drain. Capacity is at 95%, but before watchOS 10 it was 98-99% battery capacity. It’s having trouble getting through the day. Used to never have to charge twice, plus I sleep track with the Watch. Now, I’m charging twice during the day.

Tried many of the easier troubleshooting steps. Not willing to perform an unpair, especially since it doesn’t seem to be helping others who’ve tried. Haven’t contacted support yet since I know what they’re going to say and ask me to do. Hoping a fix is on the way, but will contact support soon if it looks like Apple is totally oblivious and needs complaints.

PS My iPad Pro 10.5 appears to be draining much faster since updating too, fwiw. iPhone SE 2020 seems to be ok, but will pay more attention to it.
 
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I ended up in a situation where the watch faces were on a continuous reboot loop. Drained my battery within 3 hours. One night it didn't charge beyond 93% because it fell into this loop. Apple couldn't fix it so it was sent in for a warranty repair and hopefully a downgrade to watchOS 9x.
My watch was replaced with a service module running watchOS 9x. First thing I did after re-pairing was turn off automatic updates to watchOS. I won't be upgraded to watchOS 10 anytime soon....
 
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Two days after setting up the watch as a new watch (not a restore from backup) the battery drain is still just as bad. In fact, today it is worse than yesterday. By now there has been sufficient time for apps to install and sync with the phone.

I will get back to Apple Support via the link they provided me.
Another wasted call with another Senior Support rep at Apple Support. After reviewing the entire case file plus the diagnosis reports this support person wants us to deal with an Engineer. First they want a detailed log of the applications my wife uses throughout a day along with battery percentage after each app use.

I think I will not bother with this nor will I ever buy AppleCare+ again. Much easier and less time consuming and stressful to just buy another watch and forget the whole mess.

A huge disappointment for a long time (40 year) Apple Fan.
 
My watch was replaced with a service module running watchOS 9x. First thing I did after re-pairing was turn off automatic updates to watchOS. I won't be upgraded to watchOS 10 anytime soon....

I ended up in a situation where the watch faces were on a continuous reboot loop. Drained my battery within 3 hours. One night it didn't charge beyond 93% because it fell into this loop. Apple couldn't fix it so it was sent in for a warranty repair and hopefully a downgrade to watchOS 9x.
There might be something to that rogue watch face drain. The Count Up face has been acting funny for me. Wasn’t able to stop the count two days ago, so had to delete the face entirely using the phone Watch app, then re-add it. Moreover, on the Count Up face, the regular count down timer widget keeps thinking I have a phantom 5-minute timer when I have other timers running that are not 5 minutes. Can’t eliminate the phantom 5-minute timer no matter how many times I cancel it. Other watch faces, so far, are not exhibiting this timer widget behavior.
 
I think I will not bother with this nor will I ever buy AppleCare+ again. Much easier and less time consuming and stressful to just buy another watch and forget the whole mess.

A huge disappointment for a long time (40 year) Apple Fan.
Unfortunately it's not only Apple that fails at customers support.

This morning I'm trying to watch the 49ers/Vikings football game on DAZN, the company that took over Game Pass from the NFL. The game play-by-play was in Spanish. I got on DAZN's online chat. The agent tried to tell me that the original broadcast was in Spanish. Yes, I'm sure that Troy Aikman and Joe Buck did the pre-game show in English and then switched to Spanish when the game started.

My bank suddenly stopped offering monthly statements in CSV format. I called support and they said that they had never offered CSV statements. I sent them a batch that I had downloaded over the past six years and the reply was that they had never intended to produce CSV statements.

Our municipal water department started turning the water off all night for our entire neighborhood. They claimed it was not them turning it off. End of conversation. So, the everyone in the neighborhood had to go out and buy water tanks and pumps so that we'd have nighttime water for showers, washing the dishes, flushing the toilet, etc.

Blue Cross recently implemented an online form for submitting health care claims. It doesn't work; at least for me. I called Blue Cross support. The agent had no idea who to contact to fix this so he suggested I fill out paper forms and fax them.


it's become a nasty world, hasn't it?
 
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Re the Resolved Issues:

The interesting wording of that suggests the issue required fixes on both sides (watchOS and iOS), and it’d continue if you updated iOS to 17.1 but left watchOS on 10.0. Curious. It definitely seems like it’s related to some kind of syncing (whether it’s content or settings/state).

Hopefully it really will be fixed and that doesn’t just fix one of a number of issues causing the battery problems 🤞
 
My AW series 7 battery life is awful since watchOS 10. I’ve had the watch for 2 years and mostly it has got me through 23 hours between charges including sleep tracking and a couple of gps activities a day. Occasionally I would do a quick top up charge for 10 mins before bed but other than that it’s been great. Since watchOS 10 I have ran out of battery completely on several occasions and it can’t even survive the 23 hours without any gps activities, so I’m now having to charge twice a day every day. Yes my watch is 2 years old so battery health has degraded but the OS update made a real obvious difference, it’s not just natural degradation
 
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Yeah, the battery life on my Series 8 watch has gotten SO bad since upgrading to watchOS10. Usually I sleep with it, use it all day (including runs/workouts, where I also listen to music), and give it a charge before bed without ever getting any low battery alerts.

Lately, I've been getting the "10% remaining" alert like right after a run. I'm running a marathon in a few months and I'm honestly concerned the watch will last through the whole race.

I really really hope they can get this fixed soon.
 
Randomly, my watch battery life has taken a tumble today, and the only thing different was doing a 30 minute AF+ yoga workout this morning after charging to 100%. Currently at 68%, which is at least 10 to 15 points lower than normal this time of day. Phone was on 17.1 since Monday (via beta) and Watch still 10.0.1 as of now.
 
Not only was I getting bad battery life on my S7, the watch was set to charge to 80%, so would discharge to 20% before the day ended with one run during the day, and then because of excessive battery discharge rates, my battery health number has dropped by 4%. WTH. I hope 10.1 helps with that.
 
I updated to 10.1 earlier today on my S9. I updated with over 65% on the battery. About an hour later I got a 10% warning. I put my watch on the charger and it was still losing power. Did a hard restart, it will charge up to about 45% and it wasn't going any higher. Definitely something going on with 10.1
 
After the update to 10 ruined my battery life I told myself no new updates without letting them be in the wild a bit first. But my battery was so bad I forgot that promise and upgraded to 10.1 figuring it could only get better. In one hour after the update I went from 95% to 78%. We'll see how tomorrow is but I'm not optimistic.
 
Same here. My S7 battery life is in the tank after updating to 10.1. I have it on the charger, and it's even losing power on THAT.
 
After a week of testing I think I found something. For me the cause of the drain seems to involve offline music stored on the Apple Watch. I restored the Watch last week (with backup) and at first it didn’t change anything, battery life seemed as bad as before. But as soon as I deleted the music playlist it was supposed to sync (so no music at all on the Watch) and put in on the charger I got exceptional battery life again, just like before. After a full charge in the evening I had 92% in the morning. After a full day, most of the times I had 60% left, just like before. iPhone battery has also been a lot better.

This has now been the case for 6 days in a row. I was under the impression the re-pairing of the Watch fixed everything for me and I could not believe my luck. But today I decided to put the music back on the Watch (playlist of 1000 songs I use for running). For the last few hours battery life is miserable again, despite all the songs having been synced since noon. Battery life on iPhone is also draining a lot faster. So we are back to where we started…

I really need the offline music for running but I’m contemplating to see if I delete it again, all the problems will disappear. If that is the case I found the root cause of MY draining.

Could anyone who has problems please check if they have offline music stored on the Watch? In my case it’s 1000 songs, but maybe it only takes 1 to drain the batteries of both devices due to bad music syncing.
After doing this and having had 2 weeks of consistently good battery life, I was so stupid to install 10.1 yesterday (really wanted to try out if music worked again without the drain). As soon as it was installed, the drain started again. So 10.1 did not change anything at first sight. I did a restart of both iPhone and Watch 15 minutes ago and I think (hope) it's back to normal. So anybody who has problems: please try a restart of both devices. I will try to sync music again in the next few days but I'm 99% sure this will break it again.
 
Hi so I‘m not sure if anyone has been experiencing this yet but when I go on my Apple Watch SE from 2020, my battery health is 84%, and just a few minutes ago actually, I had checked real quick what time it was. My battery was around 24%. I get up, go use the bathroom and come back and I see on my display the “10% remaining” message, except it said 2% and then died almost instantly. Is there some process or task that suddenly starts consuming battery at a rapid rate?

I first noticed it when I put the 10.1 RC on my watch. This also happened yesterday too. Anyone else?


Carlo
 
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Pigs have flown. My wife has been struggling for over a month (as reported here) with her iPhone 13 and battery drain after the WatchOS 10 update. Just over ten days ago we installed the 10.1 release candidate. It didn't help at all. This last weekend we unpaired the watch and set it up as a new watch with her same iPhone. That didn't help either. At least not within a few days.

Yesterday there was a dramatic improvement and today it was 100% when she got up at about 5:30 and is 47% now, nine and a half hours later. Still not as good as it was a before the update, but at least now she doesn't have to charge it three times per 24 hours.

Perhaps unpairing and setting up as a new watch did the trick. We'll never know.
 
S8 here and battery also worse on 10.1. I’m so angry that I updated on watchOS 10… watchOS 9 was so nice…
 
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