Yes, but this release note doesn’t deals with most people’s concern: production iOS with production watchOS
When I saw this note (IOS 17.1 beta 3) I thought it referred to our battery problem on the Apple Watch, but after looking at it carefully, this note appears in the IOS beta, and there were no changes after installing betas 3 on both devices, so unfortunately I think it refers to a high battery drain of the iPhone and not on the apple watch.
- Fixed: Increased power consumption might occur when an Apple watch running watchOS10.1 is paired with an iPhone with iOS 17.0 (or watchOS10.0 is paired with iOS17.1). (116348186)
Am fairly sure there was also a second update on the watch drain with a mismatched code.When I saw this note (IOS 17.1 beta 3) I thought it referred to our battery problem on the Apple Watch, but after looking at it carefully, this note appears in the IOS beta, and there were no changes after installing betas 3 on both devices, so unfortunately I think it refers to a high battery drain of the iPhone and not on the apple watch.
Two days after setting up the watch as a new watch (not a restore from backup) the battery drain is still just as bad. In fact, today it is worse than yesterday. By now there has been sufficient time for apps to install and sync with the phone.I did finally hear from a more senior support person. She ran a remote battery test which showed what we already know. The battery health is OK (85%) but it is discharging abnormally fast. Unfortunately, their test does not pinpoint which app or process is causing the battery drain.
At that point she decided that since the watch is still covered by AppleCare+ she would have it replaced. She then put me on hold while she attempted contact with iCare, the local contract service agent. But, they only speak Thai and she only speaks English, so that was a bust.
Then she turned the call over to an engineer. He had apparently read the two test results in detail and concluded that it could not be a hardware problem. Everything on the watch (sensors, display, buttons, battery, etc.) was operating normally. So, it must be software.
He asked that we unpair the watch and then set it up as a new watch in order to avoid restoring from backup. He advised that after doing so we needed to wait a day or two (until syncing with the watch concluded) before knowing whether or not that solved the problem. If not, he give me a link I could use to resume the support session.
As of this morning, the results are not great. At 5:00 AM the watch was at 100%. Now, at 6:30 AM it is down to 82%.
We'll give it another day or so to finish syncing with the iPhone.
My watch was replaced with a service module running watchOS 9x. First thing I did after re-pairing was turn off automatic updates to watchOS. I won't be upgraded to watchOS 10 anytime soon....I ended up in a situation where the watch faces were on a continuous reboot loop. Drained my battery within 3 hours. One night it didn't charge beyond 93% because it fell into this loop. Apple couldn't fix it so it was sent in for a warranty repair and hopefully a downgrade to watchOS 9x.
Another wasted call with another Senior Support rep at Apple Support. After reviewing the entire case file plus the diagnosis reports this support person wants us to deal with an Engineer. First they want a detailed log of the applications my wife uses throughout a day along with battery percentage after each app use.Two days after setting up the watch as a new watch (not a restore from backup) the battery drain is still just as bad. In fact, today it is worse than yesterday. By now there has been sufficient time for apps to install and sync with the phone.
I will get back to Apple Support via the link they provided me.
My watch was replaced with a service module running watchOS 9x. First thing I did after re-pairing was turn off automatic updates to watchOS. I won't be upgraded to watchOS 10 anytime soon....
There might be something to that rogue watch face drain. The Count Up face has been acting funny for me. Wasn’t able to stop the count two days ago, so had to delete the face entirely using the phone Watch app, then re-add it. Moreover, on the Count Up face, the regular count down timer widget keeps thinking I have a phantom 5-minute timer when I have other timers running that are not 5 minutes. Can’t eliminate the phantom 5-minute timer no matter how many times I cancel it. Other watch faces, so far, are not exhibiting this timer widget behavior.I ended up in a situation where the watch faces were on a continuous reboot loop. Drained my battery within 3 hours. One night it didn't charge beyond 93% because it fell into this loop. Apple couldn't fix it so it was sent in for a warranty repair and hopefully a downgrade to watchOS 9x.
Unfortunately it's not only Apple that fails at customers support.I think I will not bother with this nor will I ever buy AppleCare+ again. Much easier and less time consuming and stressful to just buy another watch and forget the whole mess.
A huge disappointment for a long time (40 year) Apple Fan.
After doing this and having had 2 weeks of consistently good battery life, I was so stupid to install 10.1 yesterday (really wanted to try out if music worked again without the drain). As soon as it was installed, the drain started again. So 10.1 did not change anything at first sight. I did a restart of both iPhone and Watch 15 minutes ago and I think (hope) it's back to normal. So anybody who has problems: please try a restart of both devices. I will try to sync music again in the next few days but I'm 99% sure this will break it again.After a week of testing I think I found something. For me the cause of the drain seems to involve offline music stored on the Apple Watch. I restored the Watch last week (with backup) and at first it didn’t change anything, battery life seemed as bad as before. But as soon as I deleted the music playlist it was supposed to sync (so no music at all on the Watch) and put in on the charger I got exceptional battery life again, just like before. After a full charge in the evening I had 92% in the morning. After a full day, most of the times I had 60% left, just like before. iPhone battery has also been a lot better.
This has now been the case for 6 days in a row. I was under the impression the re-pairing of the Watch fixed everything for me and I could not believe my luck. But today I decided to put the music back on the Watch (playlist of 1000 songs I use for running). For the last few hours battery life is miserable again, despite all the songs having been synced since noon. Battery life on iPhone is also draining a lot faster. So we are back to where we started…
I really need the offline music for running but I’m contemplating to see if I delete it again, all the problems will disappear. If that is the case I found the root cause of MY draining.
Could anyone who has problems please check if they have offline music stored on the Watch? In my case it’s 1000 songs, but maybe it only takes 1 to drain the batteries of both devices due to bad music syncing.