Hardly - Apples mistakes aren't burning or injuring people. Your phone doesn't work. Big deal. At least I don't have burn marks on my hand and legs or my car didn't catch fire or grounded an airline.
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Three More Law Firms Join Class Action Lawsuit Against Apple Over iPhone 6 'Touch Disease'
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Hardly - Apples mistakes aren't burning or injuring people. Your phone doesn't work. Big deal. At least I don't have burn marks on my hand and legs or my car didn't catch fire or grounded an airline.
So iPhone 6+ users are exclusive in their mistreatment of their phones, considering that no other iPhone model (or Android) has this issue? You're living in la la land if you think a court would rule in favor of Apple.
If you watch the video, the iPad Rehab spokesperson CLEARLY states that the problem is caused by BENDING the iPhone, for example by having the iPhone in your back pocket and sitting on it.
Smartphones, like desktop and notebook computers, HDTVs, tablets, and other electric devices are not meant to be bent. If they are bent, either purposely or by accident, damage can easily be done to the delicate electronic components inside the devices. Smartphones, because they are much smaller and thinner than larger computers or TVs, can be damaged much more easily.
In 2014 Consumer Reports did a 3-point pressure test on the iPhone 6 Plus, and they found that it took 90 pounds of pressure to bend the phone!!!
It is unfortunate that some people are neglectful of this fact, and (as in this case) many take absolutely no responsibility for the damage they have done to their own electronic devices. Lawyers love people such as those as clients, because win or lose, and no matter how frivolous a case they take on, it is money in their pockets.
Not everyone lacks the common sense to understand this, but is it REALLY necessary that each smartphone box come with a large sticker that says “Don’t apply enough pressure to this device to bend it, as that will cause damage”?
If this does get to court, with the evidence presented that the problem is caused by user damage to the iPhones, it will get tossed out!
Smartphones, like desktop and notebook computers, HDTVs, tablets, and other electric devices are not meant to be bent. If they are bent, either purposely or by accident, damage can easily be done to the delicate electronic components inside the devices. Smartphones, because they are much smaller and thinner than larger computers or TVs, can be damaged much more easily.
In 2014 Consumer Reports did a 3-point pressure test on the iPhone 6 Plus, and they found that it took 90 pounds of pressure to bend the phone!!!
It is unfortunate that some people are neglectful of this fact, and (as in this case) many take absolutely no responsibility for the damage they have done to their own electronic devices. Lawyers love people such as those as clients, because win or lose, and no matter how frivolous a case they take on, it is money in their pockets.
Not everyone lacks the common sense to understand this, but is it REALLY necessary that each smartphone box come with a large sticker that says “Don’t apply enough pressure to this device to bend it, as that will cause damage”?
If this does get to court, with the evidence presented that the problem is caused by user damage to the iPhones, it will get tossed out!
apple should address this issue. They are not a "dumb company", they know there is an engineering issue and imo, did a cost benefit analysis and decided to wait for the lawsuits and handle everything in a consistent manner.
As to the outcome, we will see.
Where did you get the misplaced idea that All Android phones have no hardware problems... Including damage caused by users, as in this case?
You are living in a fantasy land!
We're not talking about "no problems". We're talking about a specific issue that you misattribute to people abusing their phones.
Apple has known about touch disease for a long time. It's absolutely disgusting that they have refused to do ANYTHING about it. What stuns me is, Apple knows they made the mistake, yet they charge people ridiculous prices to fix it.
Apple likes to act like they are better than all the major phone makers...maybe that used to be true. But now they're just another greedy Fortune 500 with absolutely no imagination, run by a bunch of clueless bean counters like Tim Cook, getting ready to run Apple in to the ground
Apple likes to act like they are better than all the major phone makers...maybe that used to be true. But now they're just another greedy Fortune 500 with absolutely no imagination, run by a bunch of clueless bean counters like Tim Cook, getting ready to run Apple in to the ground
I don't see how people believe they should be ENTITLED to a fix AFTER the warranty has lapsed. That's the purpose of a warranty. You have 1 year, in the iPhone case, to have your iPhone repaired or replaced if there is a manufacturing defect. Wear and tear isn't covered by warranty. Furthermore, iPhone isn't meant to last forever. It depends how you treat it. If you treat it poorly, it won't last as long. If you put it in a hermetically sealed box, I'm sure it'll work for a very long time. Stop wasting Apple's time and resources.
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It's not the drops that are causing this issue. It's the flexing of the chassis and therefore the board.
I'm one of those unlucky people shipwrecked by this 'touch disease' on a 6+... To make a long story short, I'm left with a useless device. I tried to hold out for a 7+ that I ordered ON LAUNCH DAY because the two stores in my city did not have any in stock (in Italy), but it is still floating somewhere in the TrueBlack corners of the universe. Today I had to throw in the towel and go to the apple store to spend 900€ on a 7 that I don't want (and had no intentions of buying while my beloved 6+ was still in the land of the living).
All because I legitimately need to make and take phone calls... (I'm also legitimately dependent on my pocket sized computer/GPS/flashlight etc, but all of these things have work-arounds)
Anyways, it sucks that my 6+ lost about 500€ of local street value overnight and could not even live long enough to see its sucessor leave the factory.
PS, I used the opportunity to have my dead Pencil replaced (still in warranty, battery failure) and, unexpectedly, they gave me a new Smart Keyboard because the sealing of the connection bar was starting to come off (something I would have gladly fixed with some superglue in my garage genius bar). Add to that a video card that was replaced in March free of charge on my late 2011 MacbookPro, and I'd say Apple has shown me about 800€ of hardware love this year.
EDIT, ADDED: I won't be putting my name in the consumer action lawsuit... All things considered, I got nearly two years of really solid, reliable performance from 6+, and as I boot up the beautiful matte black 7, I think there may be a blessing in disguise here... after two years with the big boy, I'm happy to hold a smaller device?
All because I legitimately need to make and take phone calls... (I'm also legitimately dependent on my pocket sized computer/GPS/flashlight etc, but all of these things have work-arounds)
Anyways, it sucks that my 6+ lost about 500€ of local street value overnight and could not even live long enough to see its sucessor leave the factory.
PS, I used the opportunity to have my dead Pencil replaced (still in warranty, battery failure) and, unexpectedly, they gave me a new Smart Keyboard because the sealing of the connection bar was starting to come off (something I would have gladly fixed with some superglue in my garage genius bar). Add to that a video card that was replaced in March free of charge on my late 2011 MacbookPro, and I'd say Apple has shown me about 800€ of hardware love this year.
EDIT, ADDED: I won't be putting my name in the consumer action lawsuit... All things considered, I got nearly two years of really solid, reliable performance from 6+, and as I boot up the beautiful matte black 7, I think there may be a blessing in disguise here... after two years with the big boy, I'm happy to hold a smaller device?
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Oh, so after Apple screwed you over with the 6, you then bought the 7?
Apple won't ever admit to anything if its loyal fanboys keep buying its flawed products.
They knew about the issue way before the 6S even came out. The 6s already incorporates at LEAST TWO engineering changes that prevent the problem for happening:
1- stronger Aluminum than the 6
2- relocating the chip
I agree, I don't see why people who spend $800+ on a phone should be creating a fuss if the phone stops working after one year. That's a full 365 days of use. That's only $2.19/day. In fact Apple should charge them a penalty for even bringing this issue up.
So after Apple screwed you over with the 6, you then bought the 7?
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Please sent me an iPhone 7 Plus.
I would be glad to upgrade after two years.
Lawyers: "Eyo, just a little more time and we can make this thing airtight. Mush 'em together while you're at it, streamline it just like we like it."
The hidden funny there: "Lawyers" and "streamline" within the same post.
Every iPhone 6/6 Plus has this design flaw, so the number of effected devices are probably not small.
4 out of 1.5 million phones. WOW.
I also take exception to the term "explode". Do they explode? Is there shrapnel launched for feet around the phone? Windows blow out? Large "bang" noise? Bystanders injured? Or, do they simply catch fire from overheating?
You don't think 4 iPhones have ever caught fire from overheating or some electrical malfunction?
Before I sold my old iPhone 6, I checked to see if the phone was bent. To my surprise it was. I never put it in my back pocket or mistreated it. The iPhone 6 metal is just too weak which is why Apple upgraded the hardness on the 6s. Point is it is not always the users fault.
Sell now. The buyer can figure out a solution if/when they encounter the issue.
I can see it now.
Apple lawyer: You see these people are doing it wrong. They are not suppose to put their iPhones in the pockets or they might flex and stopped working.
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Oh, so other phones are fine in pockets, but the iPhones are not?
That's the thing...I don't feel screwed. I carried that phone everywhere for two years. It was the hardest working computer I've ever owned, and it definitely hit the ground and I definitely sat on it a time or two.
I would have felt screwed if my perfectly superfluous and unnecessary pencil stopped working after about 100 hours of use, but Apple was so kind as to replace that, no questions asked.
And a new keyboard? Is that how it feels when you get screwed? Eh, Larry?
And the FREE video card replacement on my 5 year old MacBookPro which guaranteed that I won't buy a laptop for at least three more years (and since I'm almost 100% on IOS, i might never buy one again)??
Eh? Larry?
If you send me your address and 200 bucks, I'll mail you a 6+ with a non-contagious touching disease... Look at it as an investment! It might be worth a 6s+ in a few months!
I would have felt screwed if my perfectly superfluous and unnecessary pencil stopped working after about 100 hours of use, but Apple was so kind as to replace that, no questions asked.
And a new keyboard? Is that how it feels when you get screwed? Eh, Larry?
And the FREE video card replacement on my 5 year old MacBookPro which guaranteed that I won't buy a laptop for at least three more years (and since I'm almost 100% on IOS, i might never buy one again)??
Eh? Larry?
If you send me your address and 200 bucks, I'll mail you a 6+ with a non-contagious touching disease... Look at it as an investment! It might be worth a 6s+ in a few months!
They are entitled to free repairs or replacements because Apple sold them products that are not fit for purpose, also known as lemons.
Good luck... do corporations care? At least we have some say in the government...