Time Warner Cable's service is so ridiculously bad that I have extremely low expectations for this app. At least once an hour, we experience bad tiling on our TV, with sound dropping out regularly and sometimes not in synch with the video. There have been several occasions where channels just drop out for no reason for minutes at a time, or the picture freezes. TWC techs have no explanation for any of this, since they've tested our lines and replaced our equipment and declared "everything should be working just great." Plus, TWC has experienced major outages of cable and Internet service across giant swaths of California twice in the past year.
On top of all this, our area is sorely lacking in HD channels. We've been promised an updated lineup for the past year, but they keep pushing it back and no one seems to know when we'll get the same lineup that almost everyone else in the TWC system has -- even the people a mile away from us on TWC are fully decked out with HD channels that we don't get. It's like Comedy Central is teasing me every night when The Daily Show and The Colbert Report have the chyron at the bottom at every show open that says "Now available in HD."
