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Today I just realized my iPhone 6 is bent. Apple Care saying not their problem.

my iphone 6 is starting to bend too...

not in a case but I take a great care of it.
never sitting on it, always on the table/car stand before I even sit down.

after this story, I guess I have a dilemna:
- going to apple now saying it's slightly bent and passing for an annoying customer
- going to apple in 2 months and them saying it's been too long, you misused it

...
 
cariacou said:
my iphone 6 is starting to bend too...

not in a case but I take a great care of it.
never sitting on it, always on the table/car stand before I even sit down.

after this story, I guess I have a dilemna:
- going to apple now saying it's slightly bent and passing for an annoying customer
- going to apple in 2 months and them saying it's been too long, you misused it

...
Click to expand...

Don't listen to those on this board saying you caused any misuse to your phone. There is an obvious issue here that Apple will soon need to address. But the only way this happens is if the consumer pressures them.

Take it back to the Apple Store and explain to them exactly as stated here that you take good care of your phone, but it is showing a bend with regular usage. Don't even think about worrying that you will be seen as an annoying customer.

Edit: Whether you choose to exchange for another one of these phones knowing that this can happen with your usage is up to you. But personally I would ask for a refund and wait for the next revision of the phone. This is what I did with the iPhone 4 when I dropped calls when holding the phone normally.
 
cariacou said:
my iphone 6 is starting to bend too...

not in a case but I take a great care of it.
never sitting on it, always on the table/car stand before I even sit down.

after this story, I guess I have a dilemna:
- going to apple now saying it's slightly bent and passing for an annoying customer
- going to apple in 2 months and them saying it's been too long, you misused it

...
Click to expand...
Do you realize it is just impossible it bent by itself?
 
odvan said:
And, like I said, material fatigue means you could apply small stress which doesn't break aluminium, but after many cycles it could eventually fatigue, because of material characteristics.
Click to expand...

You may want to actually understand what "material fatigue" is and how it works.
Also may also want to understand what the scale of "many cycles" is.
 
jpeg42 said:
Don't listen to those on this board saying you caused any misuse to your phone. There is an obvious issue here that Apple will soon need to address. But the only way this happens is if the consumer pressures them.

Take it back to the Apple Store and explain to them exactly as stated here that you take good care of your phone, but it is showing a bend with regular usage. Don't even think about worrying that you will be seen as an annoying customer.

Edit: Whether you choose to exchange for another one of these phones knowing that this can happen with your usage is up to you. But personally I would ask for a refund and wait for the next revision of the phone. This is what I did with the iPhone 4 when I dropped calls when holding the phone normally.
Click to expand...

Asking what may have happened is NOT accusing the owner of missuse. Stop making that bogus claim.
 
There are likely some phones being bent by abuse and some may be defective. Does not mean the actual design of iPhone is bad. You will not get the same result every time when you cast aluminum frames. There very well may have been batches with very poorly cast frames which would make it easier for the phone to bend. Sometimes specs are not followed exactly by these companies when they are rushing to get orders out as demanded by Apple. Some foreman under pressure from above, may have let some slide through to meet his quota. Who knows. The fact that not even 1% are being returned for this issue tends to make me to believe there may have been some production flaws, not design flaws. That's a big difference.
 
wxman2003 said:
There are likely some phones being bent by abuse and some may be defective. Does not mean the actual design of iPhone is bad. You will not get the same result every time when you cast aluminum frames. There very well may have been batches with very poorly cast frames which would make it easier for the phone to bend. Sometimes specs are not followed exactly by these companies when they are rushing to get orders out as demanded by Apple. Some foreman under pressure from above, may have let some slide through to meet his quota. Who knows. The fact that not even 1% are being returned for this issue tends to make me to believe there may have been some production flaws, not design flaws. That's a big difference.
Click to expand...

Agree, and that's why some of us have been asking how the specific bends have been happening. So we can get a sense of what kind of stresses cause it. "Normal use" isn't enough information to answer that question.
 
It's so absurd to me when people agree that Apple should not replace these bent phones. Mind boggling. Might need to take off the Apple shaped glasses and be reasonable from time to time. Hopefully they figure something out and address the issue so I can upgrade, otherwise I'll be going to Android <shudder>
 
Surf Monkey said:
That's also a counter productive and false accusation.
Click to expand...

5289465+_b5033e41c86914e0f0ba519f50f2f4e0.jpg

:rolleyes:
 
kingofwale said:
nobody asked Apple to make it that thin or use the material it did...



a Phone needs to be portable and hence needs to take certain amount of pressure/force. Being the weakest phone on the market is not good to begin with...
Click to expand...


NOBODY asked Apple for a thinner phone? I dunno, there's a few billion people on the planet, seems unlikely you'd know everyone's opinion on this!
 
I find it hilarious that one day you just realized that your phone was bent that badly, haha. Some people, I tell ya.#

----------
MauiGideon said:
I dont understand your point here... First of all its ALWAYS in a case which is the reason I have not noticed its bent till now. Could it have happened last week? Yesterday? This morning? I dont know.

Image

Looking at the picture of the phone in the case how easy do you think it is to notice it has a bend? With the case on the bend is hardly noticeable.

For the last point, I am 100% sure I have no idea how this happened. I do not treat my phone roughly, I did not try to bend it, more over I literally just missed my 30 day exit window with Verizon like 2 days ago which makes this whole situation even worse.
Click to expand...
Uh, yeah that's noticeably bent my friend. Not sure how you couldn't see that.
 
Really this has never happened to you? I lived in my house a year before I realized the ceiling was poorly patched. Now it's all I see every time I walk in the room. It is for sure possible to not notice a bend unless you are inspecting it from the side.
 
jpeg42 said:
Really this has never happened to you? I lived in my house a year before I realized the ceiling was poorly patched. Now it's all I see every time I walk in the room. It is for sure possible to not notice a bend unless you are inspecting it from the side.
Click to expand...

Do you own your house or rent it? Because if you own it? Seems like you'd have noticed that right off the bat.
 
MauiGideon said:
I did not do anything to cause any kind of bend and have only been using it normally.
Click to expand...

No, no you weren't using it "normally". If you had been doing so your phone would not have bent in such a manner. I use my phone normally and it's not bent. Why can't people admit they did something for their phone to bend? It didn't bend spontaneously.
 
Judas1 said:
All you people saying that the phone won't bend itself so the OP is lying need to stop. Nobody is saying that the bend happened magically without force being applied to it. The OP and others are saying it happened under normal use, which is possible. Learn how to argue correctly instead of using a strawman argument. You're making yourselves look like fools.
Click to expand...
You're wrong… this will NOT happen with NORMAL use! Normal use is not applying forces to the phone that will cause it to bend. OP says he has it in his front pocket…. Ok he leans against the edge of a counter/bar and applies force to the phone…. How is that normal use? Other person has huge butt and tight pants… bends and applies pressure to the phone… How is that normal use? Millions have decided applying forces to their phone that will bend it isn't normal use and millions don't have bent phones. Stop with the nonsense of "it can happen with normal use" because no it won't.
 
Thefan said:
But that means the owner would have to take responsibility though. Haha.
Click to expand...

That's the point.... A lot of owners here are passing to Apple responsibility for their mistakes... I still have to see someone prove the iPhone bend by itself.

----------
TCZ said:
'Misused'? There are now examples of phones bending on their own. Reason is unclear, but it could be due to heat, thermal cycling during battery charging/use, or glue hardening. Take a look at this:

https://plus.google.com/+JonMCurley/posts/4tcBpj5Xxrp
Click to expand...

Give me one, just ONE proven example.

If I sit on my iPhone and then I came here saying it bent by itself, is that an example of phone bent by itself?

Just because I didn't realize I bent it.....

----------
AFDoc said:
You're wrong… this will NOT happen with NORMAL use! Normal use is not applying forces to the phone that will cause it to bend. OP says he has it in his front pocket…. Ok he leans against the edge of a counter/bar and applies force to the phone…. How is that normal use? Other person has huge butt and tight pants… bends and applies pressure to the phone… How is that normal use? Millions have decided applying forces to their phone that will bend it isn't normal use and millions don't have bent phones. Stop with the nonsense of "it can happen with normal use" because no it won't.
Click to expand...

This, this, one million times this.
We are not saying people are lying (at least most of them).
People just didn't realize they bent the phone.
The example of someone leans against a table while keeping the phone on the front pocket is just brilliant.
It happens.
And the iPhone 6 is thin. You just have to keep that under consideration.
Simple like that.
 
After 20+ years of cell phones being in common use anyone manufacturing devices has to realise that the phones are subject to certain stresses, or even abuses, in everyday use. This includes being stressed in pockets, pressed hard against things like tables or chairs when people walk into them and other general abuse. Such abuses have become the norm because phones have been able to take such treatment.

It seems quite reasonable to expect that you should be able to use the 6+ in the same way, after so many phones over so many years have shown themselves to be resilient to such use/abuse. If it's suddenly necessary to treat the phone differently then that would seem to be a flaw in the design. It clearly isn't a general issue with large phones, just the 6+.

Personally I've always treated my devices with great care, including my 6+, and I've not had a problem. The point seems to be that others may not take such good care but It hasn't caused a problem with devices they've owned previously and they should reasonably expect to be able to use their 6+ in the same way.
 
chrislaw said:
It's so absurd to me when people agree that Apple should not replace these bent phones. Mind boggling. Might need to take off the Apple shaped glasses and be reasonable from time to time. Hopefully they figure something out and address the issue so I can upgrade, otherwise I'll be going to Android <shudder>
Click to expand...

Why Apple, or any other vendor, should replace for free a product damaged by the user?
If you buy a bent iPhone from the box, surely Apple have to replace it (it can happen and I'm sure some actually are reported as bent because the owner realized that after few days but it was bent from the start).
But if you bent it by accident, well why Apple should take the responsibility for your mistake? Applecare program is good for that
 
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