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iPhone 16 Pro Max Touch issues with 16 Pro / Pro Max display

FlyingDutch said:
Yes, definitely. You are doing it once, maybe twice if you are really unlucky. make it three times if this really isn’t your year… but 4, 5 or more times, that’s what I call serial returners. Being here since a while, this is something happening quite often from some users.
BTW not a single one of the complainers here “cannot type” on their phone.
Click to expand...
Are you able to provide a solution, or will you continue to downplay the/my issue? If apple acknowledges the issue, people wouldn’t have to be left guessing if they got a defective device or if it’s software and hold out.
FYI I did remote diagnostic with apple support and was able to show my issue in person 3/5 times.
Another thing “serial returners” are YouTubers that buy every colour of every model to review every year. I doubt they give them all away.
Whether your post is directed at me or not, I violated no policies to remedy my issue. And being an iPhone user since the 5s, this is the only year I’ve had this much issue over a phone.
 
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Tasslopez222 said:
Are you able to provide a solution, or will you continue to downplay the/my issue? If apple acknowledges the issue, people wouldn’t have to be left guessing if they got a defective device or if it’s software and hold out.
FYI I did remote diagnostic with apple support and was able to show my issue in person 3/5 times.
Another thing “serial returners” are YouTubers that buy every colour of every model to review every year. I doubt they give them all away.
Whether your post is directed at me or not, I violated no policies to remedy my issue. And being an iPhone user since the 5s, this is the only year I’ve had this much issue over a phone.
Click to expand...
I’m directed to every serial returner: aren’t you satisfied after 3 swaps? Ask for a full refund because the product is not up to your standards.
 
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FlyingDutch said:
I’m directed to every serial returner: aren’t you satisfied after 3 swaps? Ask for a full refund because the product is not up to your standards.
Click to expand...
Wow I never realized how imposing some people are over a phone, lol. Okay, Apple. Since you’re classifying me as a serial returner and care so much about my case scenario, I’ll do a 6th return if I’m still not happy, and you’re not able to provide a solution I’ll ask for a full refund from you, okay?
 
Brand new 16 pro max, purchased yesterday, October build. Constant touch issues on top left of the screen, and top right. Keyboard typing seems ok but certain parts of the screen has intermittent issues.

It's going back to the store tomorrow for a refund. A £1200 device like this should not have issues. I had a Poco F3 that was perfect from day 1. Cheap and cheerful. Luckily I kept my 13 pro max which beats this hands down on screen sensitivity.

I feel bad for people that are receiving these for Xmas and have the same issues. I do hope it gets sorted as I want another but not willing to take the risk whilst it's still being reported.
 
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robwhttl said:
Brand new 16 pro max, purchased yesterday, October build. Constant touch issues on top left of the screen, and top right. Keyboard typing seems ok but certain parts of the screen has intermittent issues.

It's going back to the store tomorrow for a refund. A £1200 device like this should not have issues. I had a Poco F3 that was perfect from day 1. Cheap and cheerful. Luckily I kept my 13 pro max which beats this hands down on screen sensitivity.

I feel bad for people that are receiving these for Xmas and have the same issues. I do hope it gets sorted as I want another but not willing to take the risk whilst it's still being reported.
Click to expand...
Same issue.
But apple is in silence! ****
 
Hello everyone, I think most people think that missed touches are not a real problem, maybe they think it is a problem of the first versions of iOS 18..., that's why they don't complain, I leave you this video where missing touches appear in the minutes:

1:05
2:29
2:42
3:15
4:04

And apparently they don't represent any problem for this guy...

 
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makoru said:
Hello everyone, I think most people think that missed touches are not a real problem, maybe they think it is a problem of the first versions of iOS 18..., that's why they don't complain, I leave you this video where missing touches appear in the minutes:

1:05
2:29
2:42
3:15
4:04

And apparently they don't represent any problem for this guy...

Click to expand...
I don’t complain because I don’t have those missed touches on my 16 Pro Max. If I did, it would drive me absolutely insane
 
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