My 🤬 new UPS driver refuses to walk or drive down my driveway to my door. The last time I ordered something from Apple even though Apple didn’t require a signature he did, so although I was sitting by my front door waiting, I got 2 sorry we missed you messages. On the 3rd day I had to chase him all over the neighborhood. He’s very nasty. We’re very rural here and the Apple Store and UPS store are far. Don’t know what I’m going to do to get my phone.
That’s terrible. I know you prob don’t have the time to ask but it would be nice to know why he won’t come down your drive. This is ridiculous, especially as you don’t have other options.
last year was a nightmare for me in the app. didn’t open until 10-20 mins after and then kept freezing on the checkout process. long story shorter, my preorder was set to deliver a month later. hopefully this year is better.
I had this issue as well- didn’t get in until 8:30am but was able to get pickup at a store close to me. i also hope this year is better.
I had a huge fight with him and reported him. Don’t know whether he was sanctioned for being so rude to me. All he said with a really aggressive manner was, I’m not walking down your driveway! I’ll have to watch my security camera all day, ugh.
That sucks. Except for the 1st year I was on the IUP, the app has worked well for me. I hope you have a better experience this year.
same here, i was able to find one in store a day after launch and cancelled my preorder.
I open and force close and open until it’s ready, for me always late but not by much, a few minutes.
Funky. For the past couple or 3 years I get the order in about a minute after the Apple store opens in the app. Hope tomorrow will be the same.
You should just open the app and if the Apple store is not ready then you "Force" close the app. If you completed the "Get Ready" steps you should set your app to the For You screen and then close it tonight when it opens your Device(s) will be listed in the top tile on the page in a box with instructions about coming back tomorrow.
I just went into the app and Apple sent a message that wasn't there earlier, "you're ready for iphone preorder on 9.13", not sure if it looks different or not, but the blue notification dot under "for you" was not there before.
Got mine today as well, a day late. My obnoxious UPS driver wouldn’t leave it yesterday bec he wanted a signature. Luckily he accepted the signed door tag and left it. He’s a real piece of work.
UPS does not allow it's drivers to drive on your driveway (short or long). The "Signature" decision is actually up to the driver. They can always require a signature even if the shipper (Apple) in this case does not require a signature.
This is the first UPS driver who has refused to come to my front door so I doubt UPS has a policy about that. And when I reported this guy the high up person was angry and said that should never have happened.
As others have said, I always open and force close the app until it pops up. I'm usually able to get in right when it starts, or just a couple of minutes in. If "got ready" for pre-order, that will help once the store opens for you.
lol those were the days. Up at 2:50am, set up iPad and phone for ordering and back to sleep by 3:10am. The one exception was the iPhone 4 when I was upset at preorder that they delayed the white. 8am is late in by book.
Yes you can complete the "Get Ready" steps with a Carrier selection, It should also ask you to provide your Carrier PIN if your account requires it or the last 4 of your SSN if required.
