I just began a return on my AirPods 3 (too big for my ears) and had an error when going to the return label for a few hours. Put the return through around midday and it was available in the evening (around 6?)Apple Watch related, but thought I’d ask here:
Anyone having issues getting a return label when returning a product?
Initiated my watch return on Thursday, and every time I try to “View Return Label and Instructions” keep getting an error message (screenshot).
Contacted support who told me they were having issues with some return return labels, just wondering if anyone else is experiencing the same problem?
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UK 14"/16" M1 Pro/Max MacBook Pro (2021) Pre-release, Orders and Dispatch Thread
- Thread starter Jinjin
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I just bought it straight off - after 60 days I’d probably just not bother thinking I’d survived 2 months!
To me it is not about accidental damage but about the additional two year warranty.
Yes I had a similar return label problem when trying to return the 16" Max I got a week ago that was dead on arrival. I waited some days to see if the label problem fixed itself on their website but it didnt so I phoned Apple yesterday and they are now getting UPS to bring a label to me instead. Hopefully they will actually turn up and I can bring that saga to a close.
EDIT: I'm sure it will show the 8core is just as good!
not seen this yet (watching now)
I'm never sure about apple care because we have consumer law in the UK which protects you for 2 years at least I believe and then longer based on the cost and expected quality etc. So if you have paid £3000 for a laptop, expecting it to last 3 years without fault is not unreasonable.
I'm sure someone can explain this far better than myself. Obviously consumer law doesn't help if you drop your laptop or otherwise damage it through your own actions.
I'm sure someone can explain this far better than myself. Obviously consumer law doesn't help if you drop your laptop or otherwise damage it through your own actions.
This.
The trackpad on my 2014 base model MBP failed in 2016 so over a year outside of warranty and I didn’t have AppleCare. Apple replaced the topcase free of charge. I am in the UK.
The consumer rights laws here are good
but make sure to read up on them if your going to try using them to get a repair covered.
yep as expected, real world tests show the binned m1 pro was hardly any different to the the 10/16!
time to get a BTO order in for the binned
so a binned 8/14/32/1tb (+the fast charger) would be £2519.. the base 10/16/16/1tb is £2399..
so £100 quid more for double the ram and pretty equivalent performance!... hmmm
if only they weren't expected until mid December
so £100 quid more for double the ram and pretty equivalent performance!... hmmm
if only they weren't expected until mid December
I went with the 14” 10/16/1TB from The EDU Store for £1982 which comes with a 4 year warranty total and costs only £94 more than the base 14” with 1TB upgrade and standard warranty.so a binned 8/14/32/1tb (+the fast charger) would be £2519.. the base 10/16/16/1tb is £2399..
so £100 quid more for double the ram and pretty equivalent performance!... hmmm
if only they weren't expected until mid December
I don’t mind that they are slow in responding in fact, our school uses them so I have access to account management if needed.
I’ll return my £1708 14” base - it was the 1TB I really needed.
I need to watch some more reviews/benchmarks of the binned model... the idea of minimal performance impact over the fact I can add more RAM is appealing!
just waiting until 7-14 dec is not
That’s the issue, the BTO wait times at the moment which won’t get better for a while. For me, I wanted the 1TB over other specs as I’ll be keeping this again for c5 years. But the small difference in price between the two (with 20%) discount made it worth it.I need to watch some more reviews/benchmarks of the binned model... the idea of minimal performance impact over the fact I can add more RAM is appealing!
just waiting until 7-14 dec is not
I've never heard of anyone actually hold them to this, I have heard a few say 'no AppleCare, sorry'.
It would certainly be painful trying to go down this route after a long time, because I dont think it applies if the fault is down to 'normal wear and tear'. So you would have to prove that the fault was the result of a manufacturing defect. And the highest profile defects tend to cause Apple to bring in their own extended repairs programme covering that particular fault anyway (eg when there was a particular fault with nvidia gpus on some macbook models).
I've used consumer law a few times with Apple in the past, successfully.
I had a 2016 15" MacBook Pro - it had issues and they replaced it with a later model outside the warranty, etc.
No questions, no working with customer service, etc? Just a straight swap?
I ordered one on Thursday when showing as ‘in Stock’ with the dastardly intention of returning my Apple store bought one, but they are now confirming their is no ETA from their supplier so the current time is 36 days.