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UK iPhone 6s and iPhone 6s Plus Thread

Frazzleuk said:
http://www.apple.com/legal/warranty/products/uk-ireland-universal-warranty.html

http://www.apple.com/uk/legal/statutory-warranty/

Consumers have the right to choose whether to claim service under the Apple One-Year Limited Warranty or under their consumer law rights.

According to the second link under consumer law Apple acknowledges that we have 6 years in England from date of delivery to make any claim.

When you purchase Apple hardware products, you will also receive coverage from the Apple One-Year Limited Warranty. This coverage operates alongside and in addition to your statutory rights under UK consumer law. You can also obtain additional benefits by purchasing the optional AppleCare Protection Plan or AppleCare+.1

Should your product be defective or if it does not conform with the contract of sale, you can choose to make a claim under UK consumer law, the Apple One-Year Limited Warranty or the optional AppleCare Protection Plan or AppleCare+ (whichever is applicable).

Non–Apple branded products purchased from Apple are also eligible for coverage under UK consumer law, but these are not covered by the Apple One-Year Limited Warranty, the AppleCare Protection Plan or AppleCare+.


Summary of Consumer Law in the United Kingdom

Your consumer rights for goods purchased in the United Kingdom operate alongside, and in addition to, your rights under the Apple One-Year Limited Warranty and the optional AppleCare Protection Plan or AppleCare+.

Under UK consumer law, consumers may choose to have defective goods or goods which do not conform with the contract sale either repaired or replaced free of charge. If a repair or replacement is not possible, would impose a disproportionate burden on the seller, or could not be performed in a reasonable time and without significant inconvenience to the consumer, the consumer may choose either to have the price reduced or to withdraw from the contract by returning the product in exchange for a full refund. A consumer is also entitled to withdraw from the contract by returning the product in exchange for a full refund if the consumer rejects the goods within a reasonable period of time. The primary responsibility to provide a remedy is on the seller, which would be Apple if the goods were purchased from the Apple Online Store or an Apple Retail Store. If the goods were purchased from a third party reseller of Apple products, the primary responsibility to provide a remedy will lie with the reseller. For goods purchased in England or Wales, these rights expire six years from delivery of the goods. For goods purchased in Scotland, these rights expire five years from delivery of the goods. A claim under UK consumer law may be made subject to the defect being present at the time of purchase.

Any defect or non-conformity of goods with the contract which becomes apparent within 6 months of delivery are presumed to have existed at the time of delivery. After the expiry of this 6 month period, the burden to prove that the defect or non-conformity of goods with the contract existed on delivery generally shifts to the consumer.

UK consumer law automatically introduces the following terms into any contract of sale for goods and/or services to consumers:

Terms in relation to goods Terms in relation to services
The goods will match the description given of them. The services will be provided with due care and skill.
The goods will be of satisfactory quality. The services will be fit for a particular purpose.
The goods will be reasonably fit for any particular purpose that was made known to the retailer (unless the retailer disputed their appropriateness for that purpose at the time) The services will be provided within a reasonable time.
For additional information on consumer law, please visit the European Consumer Centre website at http://ec.europa.eu/consumers/ecc/index_en.htm
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Well said... while it is true you do have up to 6 years anywhere, it can be very difficult to get something covered beyond two years -- even at Apple. In the 3 years I worked for them, I only covered 1 device beyond 2 years and that phone was pretty much in perfect condition.

I may be a bit biased in this, but to me it always seemed much easier to make a claim directly from Apple than arguing with the retailer you purchased it from as technically they can say no if you cannot prove the defect was present within the first 6 months.
 
Well in around 24hrs many of us will be starting to receive our new iPhones!! Some will be stood in a queue and others will be watching for a delivery van pulling up!! :)

The question is will I or won't I?! Arrrrghh.... :confused:
 
Just updated my iPhone to iOS 9.0.1 but had a thought will this mean I won't be able to restore from backup as the new iPhone 6s Plus will have iOS 9.0 on it. Will this cause a conflict? Should I update the firmware on my new iPhone 6s Plus before restoring from backup?
 
If your on EE then forget about getting your phone unlocked. It took me over 2 months and towards the end I had to really badger them. They do it to try and keep you locked into their network for another month or two. Worst network in so many ways.

Buying AppleCare so the next guy can get a phone with a warranty and a "bargain" is a daft reason to buy it. F' the next guy, should have bought a new phone. Sure you get more for it but it won't be enough to cover the cost of AppleCare.

As the ex-genius has said. Even without the extended warranty he has replaced devices under consumer law. So forget about changing your apple order for John Lewis. Stick with your order and enjoy it. Unlocked and everything.

To azzin who keeps asking the same question without first looking for the response below his post, it locks, it's on their own website and is fact.

/rant
 
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spooky23 said:
Not 100% I'm going to use it but got the Crystal. Used them before. Although didn't on my existing 5s after I managed to botch up both attempts to apply it. Has it been confirmed that having screen protectors will cause sensitivity issues with 3D touch?
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As long as they're thinner than 0.3mm I have posted comments a few pages back
 
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Tim7 said:
Just updated my iPhone to iOS 9.0.1 but had a thought will this mean I won't be able to restore from backup as the new iPhone 6s Plus will have iOS 9.0 on it. Will this cause a conflict? Should I update the firmware on my new iPhone 6s Plus before restoring from backup?
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Correct, you cannot restore a new iPhone if your current one has been backed up to a later iOS release. Best thing to do (I think) is to set up the new iPhone as a new device then update to the latest iOS, then do a reset and start over again then set up from a back up...
 
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Suicidal move
 

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Tim7 said:
Just updated my iPhone to iOS 9.0.1 but had a thought will this mean I won't be able to restore from backup as the new iPhone 6s Plus will have iOS 9.0 on it. Will this cause a conflict? Should I update the firmware on my new iPhone 6s Plus before restoring from backup?
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I did a test run. You can only back up to 9.1 not older version of os you will have to update to iOS 9.1 on your new device to get the backup
 
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James6s said:
Correct, you cannot restore a new iPhone if your current one has been backed up to a later iOS release. Best thing to do (I think) is to set up the new iPhone as a new device then update to the latest iOS, then do a reset and start over again then set up from a back up...
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This is a concern, as I am running 9.1 Beta (Developer Preview). Hopefully there will be a version of the iPSW for the 6S/ 6S Plus soon!
 
So I got my dispatch notice last night. It's being delivered via DPD which is great. However none of my reference numbers work in the DPD tracker. The local depot and customer services have no reference to my parcel based on the tracking numbers or my post code. I've rung Apple and they've basically just said sit tight, DPD may just be slow to get the information onto their system.

I've looked back in this thread and see a few others not being able to track anything with DPD also so I figure if we're all in the same boat everything is likely to be fine!
 
closet geek said:
So I got my dispatch notice last night. It's being delivered via DPD which is great. However none of my reference numbers work in the DPD tracker. The local depot and customer services have no reference to my parcel based on the tracking numbers or my post code. I've rung Apple and they've basically just said sit tight, DPD may just be slow to get the information onto their system.

I've looked back in this thread and see a few others not being able to track anything with DPD also so I figure if we're all in the same boat everything is likely to be fine!
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I have the same with UK Mail, could be the case with everyone!
 
James6s said:
Correct, you cannot restore a new iPhone if your current one has been backed up to a later iOS release. Best thing to do (I think) is to set up the new iPhone as a new device then update to the latest iOS, then do a reset and start over again then set up from a back up...
Click to expand...

You could do this, yeah, or do a DFU restore right away when you turn it on. Bit faster that way instead of going through the set-up and waiting for the OTA update. At least the OTA update is quite small this time around.

Which reminds me... I'm in the same boat. Didn't even think to wait until tomorrow to update!
 
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Lukkee24 said:
That's good to hear! Very tempting, and I think I can put the non-unlocked thing aside. I'm with giffgaff, so I'd be able to use the phone with either O2 or giffgaff and I don't think I'll be on any network other than them two anytime soon.
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I'm going with giffgaff too! So when we put our giffgaff sim in it will lock to O2 right? Have you seen this post:
Davrosuk said:
But here is a pro-tip for anyone buying from John Lewis:

Get a Three SIM and put that in first. It will network lock to Three... However, Three will unlock this for nothing as in free, gratis, no charge. This phone then becomes fully unlocked exactly like the ones from the Apple Store.
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James6s said:
Correct, you cannot restore a new iPhone if your current one has been backed up to a later iOS release. Best thing to do (I think) is to set up the new iPhone as a new device then update to the latest iOS, then do a reset and start over again then set up from a back up...
Click to expand...

That's a ******* as my 6+ has 9.1 on it. I guess I'm going to have to register my new phone for the Public Beta programme pretty much out of the box.
 
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Treble said:
Or if you have to put any Sim in it make sure it's a three sim there the only network what you got a chance of a unlock for free
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I use Three. I also heard Three unlocks phones free of charge. I am also tempted by the John Lewis deal due to the 2 year warranty. Might return my Apple order.
 
Dan! said:
I'm going with giffgaff too! So when we put our giffgaff sim in it will lock to O2 right? Have you seen this post:
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If you buy a phone that is unlocked (i.e. SIM Free) then that is the way it will stay permanently. No Network Operator has the right to lock your SIM Free device to their network.

IGNORE ALL OF THIS.
 
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