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[UK] iPhone 7 Plus Won't Connect To 4G ;(

ABC5S said:
The 7 only has 1 antenna band on top and one on the bottom, where as the 6/6s has 2 on top and 2 on the bottom. Stronger signal perhaps with two on the top and two on the bottom ?
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Exactly, iPhone 7 has less bands, so poorer signal, its rolling back to 3G as the 4g signal is weak.
Where i use to have a full 4g signal before on my 6s I now have to force my 7 onto 4g and it's only picking up 3 dots of 4g strength so rolling it self back to 3G where I then get full 3G signal strength. (That's how's it designed so it gets maximum battery time)
Apple will stick there's heads in the sand on this one and we're eventually go away!
 
IMG_0611.PNG
[doublepost=1475439707][/doublepost]When it works it works far better than my iPhone 6s
 
purpleparrotuk said:
You are talking rubbish I'm afraid. Once it switches to 3G 4G never comes back without intervention so it's not the antenna.
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It won't come back as the 4g signal is to weak, it's preferring 3G as the signal is stronger. (Conserves battery)
The frequencys that 4g use are not stong in the first place and don't travel very far in distance and struggle to penetrate walls etc.
3G frequencys are stronger and 2g even stronger. Your phone will always pick the frequency that is best suited for your location.
So now the iphone7 has less antenna it's going to struggle indoors to connect to 4g unless you live next door to the tower.
 
Igglepiggle said:
It won't come back as the 4g signal is to weak, it's preferring 3G as the signal is stronger. (Conserves battery)
The frequencys that 4g use are not stong in the first place and don't travel very far in distance and struggle to penetrate walls etc.
3G frequencys are stronger and 2g even stronger. Your phone will always pick the frequency that is best suited for your location.
So now the iphone7 has less antenna it's going to struggle indoors to connect to 4g unless you live next door to the tower.
Click to expand...

Well other carriers are working fine in the U.K so why is it different for them? It's just 3.
 
Compare the antenna on the 7 to the previous models, about 50% less, thank the users that moaned how ugly the antenna lines were!
 
FurbyUK said:
What you'll see is that after a couple hours or a day in an area you get 4G, it won't pick it up.

Doesn't matter where you got it from. It's a software issue on Three's end, which is why they've said they're working on a fix and liaising with Apple. It's going to be fixed by either a carrier software update or an iOS 10.x.x updates just have to be patient and rationale, unlike some in this thread.

If you're having the issue and you've not spoken to Three, call them, explain the issue, confirm you've tried taking SIM out and putting back in, that you've tried turning mobile data on and off, reset network settings and they only resolve temporarily. Ask to speak to the network team, state you've seen many people with this issue talking to their twitter team. They'll confirm what we've said they've said on here.
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Back to work and out and about more from tomorrow so will keep an eye on it.
I will certainly get in touch with Three to add my voice to this issue though when/of it manifests itself.
 
purpleparrotuk said:
I'm sorry but you have no proof that the antenna is causing these issues.
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Your wait a very very long time for Apple and three to get there heads out the sand and admit it, you'll also wait forever and ever for the 4g signal problems to be resolved to.
Maybe iphone8.
 
Igglepiggle said:
Your wait a very very long time for Apple and three to get there heads out the sand and admit it, you'll also wait forever and ever for the 4g signal problems to be resolved to.
Maybe iphone8.
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Three have admitted it. Have you actually read the twitter links posted?
 
Igglepiggle said:
Your wait a very very long time for Apple and three to get there heads out the sand and admit it, you'll also wait forever and ever for the 4g signal problems to be resolved to.
Maybe iphone8.
Click to expand...

Do you work for samsung? Lol
 
purpleparrotuk said:
Three have admitted it. Have you actually read the twitter links posted?
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Theee agree there is a problem, the design of the iPhone is not there problem thou is it?
Restart the phone is 3's answer, solves the problem for a short while, it soon switches back to 3G thou as it will as the 4g signal is weak (due to poor antenna design) and wasting battery power.
 
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Igglepiggle said:
Theee agree there is a problem, the design of the iPhone is not there problem thou is it?
Restart the phone is 3's answer, solves the problem for a short while, it soon switches back to 3G thou as it will as the 4g signal is weak (due to poor antenna design) and wasting battery power.
Click to expand...

If it's a hardware flaw, how are three working on a fix? Try again, troll.
 
Igglepiggle said:
It won't come back as the 4g signal is to weak, it's preferring 3G as the signal is stronger. (Conserves battery)
The frequencys that 4g use are not stong in the first place and don't travel very far in distance and struggle to penetrate walls etc.
3G frequencys are stronger and 2g even stronger. Your phone will always pick the frequency that is best suited for your location.
So now the iphone7 has less antenna it's going to struggle indoors to connect to 4g unless you live next door to the tower.
Click to expand...

It was my understanding all smart phones will try and connect to the fastest network technology regardless of signal strength. Frequently I have only 1 or 2 "bars" of 4G but if I manually turn off 4G and it drops to 3G it's a stronger signal. So I don't believe you are right from my own anecdotal evidence.

You may however by confusing Three'a 4G Super Voice service (VoLTE) which will ALWAYS connect to 3G for a VOICE call in preference to a 4G signal. But if 3G isn't available (ie deep inside a building) and if 4G is available your voice call will go via 4G.

But this is not how data preferences work.
 
Igglepiggle said:
We won't get a fix! The iPhone 7 doesn't have the antenna bands like the other iPhones.
People complained how ugly they were so apple have reduced them and it's come at the expense of a weaker signal and causing 4g to roll back to 3G and 3G rolling back to 2g and so on.
Get use to it, there isn't going to be a fix and apple wont admit to what they have done.
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Doubt this, when I'm on 4G, it is in indeed fanstastic.

Problem is, it just prefers to stay on 3G ...
 
I've held onto the 4G signal for almost 2 days now (the longest since getting the phone). That includes walking up to the shop, where 3G is 5 dots, but my phone has held onto 4G.

I don't know if there have been any network layer changes, if I've just got lucky or if something else has happened.... I'm still on 25.1 carrier settings.
 
Interestingly I did suffer from this on Sunday. I was at brands hatch and the phones just wouldn't flip to 4g even waiting a long time. Friends with android and an iPhone 6s plus on three all did fine.

A disabling of herewith search, manually selecting o2 (which falls leaving no service) then back to auto worked and i then had 4g back.

Definately is something amiss..
 
For the first time since I've had the iPhone 7, today it's switched by itself from 3G to 4G without having to switch the phone off or resort to any other tricks. I wonder if Three have made changes to their network later.
 
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