Become a MacRumors Supporter for $50/year with no ads, ability to filter front page stories, and private forums.
Merge

Hey, same here my tracking info isn't working, don't worry your in the same boat as many others. Merge in transit simply means that your package will be merging with another once it reaches a certain destination. Like my imac will be merging with my touch once it reaches the U.K. I've been told that once packages reach the U.K its very often overtaken by TNT so its worth trying the tracking again on their website for some idea of exactly when it'll be delivered.

Hope this helps...
xxRob
 
Hey, same here my tracking info isn't working, don't worry your in the same boat as many others. Merge in transit simply means that your package will be merging with another once it reaches a certain destination. Like my imac will be merging with my touch once it reaches the U.K. I've been told that once packages reach the U.K its very often overtaken by TNT so its worth trying the tracking again on their website for some idea of exactly when it'll be delivered.

Hope this helps...
xxRob

Good to know I’m not the only one in this situation, as far as I can tell mine is shipping with UPS (or at least I have a UPS tracking number), I also ordered an iMac and iPod Touch.... gr8 minds think alike ;)
 
I have been stuck like this for 3 days now:
04 Oct 2007 01:56 Suzhou Shipped From Originating Depot
03 Oct 2007 18:03 Suzhou Consignment Picked Up
03 Oct 2007 18:03 Suzhou Consignment Received At Transit Point
Is that normal or am i just being impatient lol?
 
John Lewis is showing both the 8GB and the 16GB iPod touch in stock. I ordered the 16GB model, with next day delivery. It will supposedly be delivered on Tuesday. Time will tell.
 
John Lewis is showing both the 8GB and the 16GB iPod touch in stock. I ordered the 16GB model, with next day delivery. It will supposedly be delivered on Tuesday. Time will tell.

I would expect you to get it, John Lewis are a good store when it comes to getting things out on time

Wish i had ordered my iMac and iPod Touch from them rather then apple, i've still got another week of waiting for my stuff that was ordered back on the 13th
 
ksimm: You will get yours tomorrow as in Monday.

when it is in the UK it is delivered the same day or the next day if its a weekend!

Don't bother calling TNT they are idiots! I was told my touch would not be here until the 11th and it came on Friday! I was also told it would be delivered before 6pm and then when I called them they said the iPods were delivered in the evenings and it could be with me anytime up until 10pm!

In the end it turned up at 7pm!
 
I ordered my Touch on the 14th September from the Apple UK online store. It was dispatched a week ago on Saturday and I still don't have a tracking number for it, all it says is "carrier details to be updated shortly". Did anyone else have this problem?

Its estimated delivery day is Thursday, if it doesn't arrive by then I'm tempted to just buy one from Amazon and send that one back to Apple when it (eventually) arrives.
 
08 Oct 2007 09:43 Amsterdam Consignment Received At Transit Point
04 Oct 2007 01:56 Suzhou Shipped From Originating Depot
03 Oct 2007 18:03 Suzhou Consignment Picked Up
03 Oct 2007 18:03 Suzhou Consignment Received At Transit Point
Woohoo!! Finally an update! Hoping for tomorrow now:)
 
08 Oct 2007 09:43 Amsterdam Consignment Received At Transit Point
04 Oct 2007 01:56 Suzhou Shipped From Originating Depot
03 Oct 2007 18:03 Suzhou Consignment Picked Up
03 Oct 2007 18:03 Suzhou Consignment Received At Transit Point
Woohoo!! Finally an update! Hoping for tomorrow now:)

same as me....fingers crossed!!
 
I ordered my Touch on the 14th September from the Apple UK online store. It was dispatched a week ago on Saturday and I still don't have a tracking number for it, all it says is "carrier details to be updated shortly". Did anyone else have this problem?

Its estimated delivery day is Thursday, if it doesn't arrive by then I'm tempted to just buy one from Amazon and send that one back to Apple when it (eventually) arrives.

Mine is the same, it was dispatched last week, the only way i got my tracking number was from logging in to the American site instead of the UK one.

On my tracking Page i still have the "carrier details to be updated shortly" message, which lead me to believe hours not days to update it, mine is due for delivery tomorrow or Wednesday but since i haven’t even had my tracking info updated i know this is doubtful,

Also an e-mail apple sent me said it would arrive on the 13th-14th of October, but that would be a weekend and my tracking number matches the apples UPS ones and i don’t think UPS deliver standard parcels on weekends. I guess we can just wait and see how things work out, if mine doesn’t show this week then I will be on the phone to apple asking why

This was my first order from apple directly and will defiantly be my last, they just don’t keep you informed and up-to-date on what’s going on, the phone staff just look to brush you off and dismiss your problem and there ability to meet delivery dates appears to also be a joke.
 
I ordered my Touch on the 14th September from the Apple UK online store. It was dispatched a week ago on Saturday and I still don't have a tracking number for it, all it says is "carrier details to be updated shortly". Did anyone else have this problem?

Its estimated delivery day is Thursday, if it doesn't arrive by then I'm tempted to just buy one from Amazon and send that one back to Apple when it (eventually) arrives.

same as me although i ordered on the 25th. My delivery date slipped from the 10th to the 11th and it went to shipped status on the 29th and absolutely nothing since.

I wish I was brave enough to order one from somewhere else and return the appe delivered one when it arrived! :)
 
Just an update from me - I've currently got this ...

Touch from John Lewis
14:15 Monday, October 8, 2007 On route to delivery branch

Touch from Apple.com
07 Oct 2007 12:00 Pudong International Airport Delayed Export Due To Customs Inspection
05 Oct 2007 22:46 Suzhou Shipped From Originating Depot
05 Oct 2007 11:14 Suzhou Consignment Picked Up
05 Oct 2007 11:14 Suzhou Consignment Received At Transit Point
 
Still waiting....

Ordered two 8Gb ipod touches online via Apple on 17th Sept - finally shipped on 29th Sept, when Apple took my money, for delivery on 9-10th Oct. I have no tracking details, and Apple are very vague about where my touches are and when they will come. Meanwhile, I can only watch as others who ordered well after me, also with engraving, have already had their touches for several days. What a company - even after using Apple kit for nearly 25 years, I still wonder why I deal with them!
 
Meanwhile, I can only watch as others who ordered well after me, also with engraving, have already had their touches for several days.

I will me mentioning this to them in my angry email/phone call. This is the first and last time I order anything directly from their store. the only reason I did order from there was because of the discount code.
 
Ordered two 8Gb ipod touches online via Apple on 17th Sept - finally shipped on 29th Sept, when Apple took my money, for delivery on 9-10th Oct. I have no tracking details, and Apple are very vague about where my touches are and when they will come. Meanwhile, I can only watch as others who ordered well after me, also with engraving, have already had their touches for several days. What a company - even after using Apple kit for nearly 25 years, I still wonder why I deal with them!

I bought mine on the 14th and it wasnt dispatched until last Thursday. They cancelled my order on the 3rd 'By Accident' so it prolonged delivery further - I have now been quoted 11th October for delivery date!
 
John Lewis is showing both the 8GB and the 16GB iPod touch in stock. I ordered the 16GB model, with next day delivery. It will supposedly be delivered on Tuesday. Time will tell.

And, lo, it came to pass. My order is showing as having been dispatched (via City Link, unfortunately). I even got £10 off with a voucher code I found.

I was quite impressed with the service from John Lewis. I ordered delivery specifically for Tuesday. By 4pm, my order was still showing as "processing", so I sent them a quick email asking when it would be dispatched. The JL website says to allow up to 24 hours for a reply, but by 6pm (when I got home), there was already an email waiting for me.

No doubt I will spend a fair bit of time tomorrow hitting F5 whilst pretending to be working.
 
Ordered two 8Gb ipod touches online via Apple on 17th Sept - finally shipped on 29th Sept, when Apple took my money, for delivery on 9-10th Oct. I have no tracking details, and Apple are very vague about where my touches are and when they will come. Meanwhile, I can only watch as others who ordered well after me, also with engraving, have already had their touches for several days. What a company - even after using Apple kit for nearly 25 years, I still wonder why I deal with them!

I know how you feel, I ordered back on the 13th and mine only shipped on the 3rd, where as other people were ordering on the 26th and 27th and have had there’s ship and due for delivery this week, but unlike you this is my first apple purchase so if I'm not happy with the goods (when they do finally arrive) then it will also be my last, you would think apple would have shipped the iPods out in order of pre-orders placed but obviously that was just to much hard work and us who have been waiting for "x" amount of weeks can wait that little bit longer...
 
same as me....fingers crossed!!

yip, theyre crossed!! got this now:


08 Oct 2007 20:25 Arnhem Hub Consignment Received At Transit Point
08 Oct 2007 09:43 Amsterdam Consignment Received At Transit Point
04 Oct 2007 01:56 Suzhou Shipped From Originating Depot
03 Oct 2007 18:03 Suzhou Consignment Picked Up
03 Oct 2007 18:03 Suzhou Consignment Received At Transit Point

i really hope it does come tomorrow, well today now saying as its 10 past midnight:p.
 
Register on MacRumors! This sidebar will go away, and you'll see fewer ads.