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Update on "Attention" on ATT Premiere Order Status
- Thread starter Vin365
- Start date
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I ordered my iPhone 4 through AT&T around 12:45, just checked my order status and it is still at the attention stage.What time did the people whose status changed order their iPhones?
Based on previous posts, seems like they are changing status on orders placed around 8am yesterday through premier.
just called premiere.... he said that my order looks fine and will be shipped the 23rd..... he said the att is still catching up and processing all of the orders.....
as long as you got a confirmation email he said you are fine... he said the attention! will stay that way until the iphone is shipped.......
also that i would be charged when the item ships......
as long as you got a confirmation email he said you are fine... he said the attention! will stay that way until the iphone is shipped.......
also that i would be charged when the item ships......
This part doesn't make sense to me because if that's the case, then why do most people have just the regular check mark for the processing status? And why are other people's statuses changing today? Seems like conflicting information.
This part doesn't make sense to me because if that's the case, then why do most people have just the regular check mark for the processing status? And why are other people's statuses changing today? Seems like conflicting information.
good question but thats what they are saying and if june 24th comes and goes and still no iphone, then all hell will break loose! LOL
im lucky i have some sort of paper trail though and i think anyone else who does, this is good thing ( email with confirmation @ and activaiton # as well as a few 1.00 withdrawals from att from my bank account)
- Confirmation email: CHECK
- Order #: CHECK
- Activation #: CHECK
- CC Authorization: CHECK
Why the hell does my processing status say "ATTENTION!". That status is driving me NUTS right now! LOL
I have the first three checks, but no CC Authorization yet, my status also still says attention...
my status recently changed from Attention to Processing. still only have the two pending $1 charges on my CC. i ordered yesterday morning at about 5am EST.
best of luck to us all. i hope things work out.
best of luck to us all. i hope things work out.
my status just went from attention! to processing but i still have not been charged the full price.... just 1.00 twice and 0.00 once from att
there seems to be no rhyme or reasons to this whole pre order process
there seems to be no rhyme or reasons to this whole pre order process
there seems to be no rhyme or reasons to this whole pre order process
Agreed. I think the pre-ordering servers are running on Rainbows and Unicorn farts
My order just got cancelled!!!
Crap mine just got cancelled!! Mine was under Attention status and the email I got is "address cannot be verified". This is stupid and I am calling ATT. I am a new ATT customer, currently on tmobile. If I can't get the iphone on 24th, I will go to Sprint EVO. This is crap.
Crap mine just got cancelled!! Mine was under Attention status and the email I got is "address cannot be verified". This is stupid and I am calling ATT. I am a new ATT customer, currently on tmobile. If I can't get the iphone on 24th, I will go to Sprint EVO. This is crap.
Posted in the other thread as well.
Wife's Premiere order went from Attention to Processing sometime this afternoon. Original order was 6/15 at 7:14am eastern time.
Wife's Premiere order went from Attention to Processing sometime this afternoon. Original order was 6/15 at 7:14am eastern time.
Same. However I've also been charged as well. Who knows at this point whats going on.
FYI two of my premier orders are now showing up in the standard AT&T order status system.
Still at Attention for me
Looks like they didn't get past the 7AM orders yet...? I sure hope so, if it doesn't change by tomorrow morning I will be very worried
What time did you make your preorder? Please include the time zone... Thanks
No
I have called at&t at least 4 times now. They all tell me the same thing. If you had Attention does it still say it? What time did you order?
No
I have called at&t at least 4 times now. They all tell me the same thing. If you had Attention does it still say it? What time did you order?
Man, this customer service is ridiculous. I currently still have Attention as my status, every time I call them they all say to disregard this status and that it will change with 24-48 hours of the the time that you pre-ordered. I ordered around 12:30 am CST, which is 1:30 pm EST. Hopefully we will both see an update to our status by tommorow afternoon. All im worried about is that this might cause us to fall behind on the list and get backordered till after the 24th. Im not gonna let that happen though becuase when i ordered the fine print said it would ship on the 24th. If it doesnt then ill go to the store and demand a reservation for the 24th.
I finally got through for my iphone 4 at around noon pst yesterday, which promised 24th ship/delivery at the time of order. Immediately got a confirmation email, and my premier status changed from received to processing about 3 hours later. Still there today.
Never saw "attention" or any other message. Called to check if everything was okay with my shipping address, and the tired-sounding premier csr confirmed all was good to go.
Haven't seen the charge on my amex online summary but then again amex's site always lags a few days. Not worried.
Never saw "attention" or any other message. Called to check if everything was okay with my shipping address, and the tired-sounding premier csr confirmed all was good to go.
Haven't seen the charge on my amex online summary but then again amex's site always lags a few days. Not worried.