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UPS Shows Some iPhone 7 Shipments Bouncing Back and Forth Between U.S. and Asia
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I don't think so, effected watches too.
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Strange:
Location Date Local Time Activity
Anchorage, AK, United States 09/22/2016 4:45 P.M. Departure Scan
09/22/2016 3:07 P.M. Arrival Scan
Shanghai, China 09/23/2016 12:55 A.M. Departure Scan
Shanghai, China 09/22/2016 10:32 P.M. Departure Scan
Shanghai, China 09/21/2016 11:14 P.M. Your package is in transit. We're updating plans to schedule your delivery. / The package will be forwarded to a UPS facility in the destination city.
09/21/2016 11:11 P.M. Your package is in transit. We're updating plans to schedule your delivery.
09/21/2016 11:05 P.M. Export Scan
09/21/2016 4:10 P.M. Arrival Scan
Suzhou, China 09/21/2016 3:10 P.M. Departure Scan
China 09/21/2016 2:00 A.M. Order Processed: Ready for UPS
I departed either 1 minute or over 3 hours before you. Two departure scans. I wouldn't be surprised if I am stuck with you.
Man, someone screwed up!
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Strange:
Location Date Local Time Activity
Anchorage, AK, United States 09/22/2016 4:45 P.M. Departure Scan
09/22/2016 3:07 P.M. Arrival Scan
Shanghai, China 09/23/2016 12:55 A.M. Departure Scan
Shanghai, China 09/22/2016 10:32 P.M. Departure Scan
Shanghai, China 09/21/2016 11:14 P.M. Your package is in transit. We're updating plans to schedule your delivery. / The package will be forwarded to a UPS facility in the destination city.
09/21/2016 11:11 P.M. Your package is in transit. We're updating plans to schedule your delivery.
09/21/2016 11:05 P.M. Export Scan
09/21/2016 4:10 P.M. Arrival Scan
Suzhou, China 09/21/2016 3:10 P.M. Departure Scan
China 09/21/2016 2:00 A.M. Order Processed: Ready for UPS
I departed either 1 minute or over 3 hours before you. Two departure scans. I wouldn't be surprised if I am stuck with you.
Man, someone screwed up!
Maybe with all the profits Apple make off people like you and I, they could spend some money on a delivery system that's effective.
Must be this flight, so I don't know why I have the second scan:
http://flightaware.com/live/flight/UPS85/history/20160923/0102Z/PANC/KSDF:
Date Aircraft Origin Destination Departure Arrival Duration
22-Sep-2016 MD11 Anchorage Intl (PANC) Louisville Intl (KSDF) 05:09PM AKDT 02:49AM EDT (+1) En Route
22-Sep-2016 MD11 Shanghai Pudong Int'l (PVG / ZSPD) Anchorage Intl (PANC) 11:06PM CST 03:03PM AKDT 7:57
Me too, definitely should be the 24th for anybody whose phone is on that flight that just departed from incheon
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Same. I think it's UPS Flight 6099. Lands in Anchorage tomorrow at 09:47am PST. I read on reddit that Apple and UPS was going to upgrade our shipments so it delivers on saturday. Apparently that reddit user talked to both Apple and UPS customer service and got double confirmation. I don't know how trustworthy that is so I'll just leave it out there. Fingers crossed!
And no one could plan. No, something happened with volume that really caused problems. Maybe one bad route. Something cascaded to effect a ton of people.
So far the reasons I have seen given for this are:
- Mechanical Failure
- Weather
- Scans have not caught up yet
- Paperwork (why it appears the phones are bouncing around the world)
- Customs Issues
- "No information at this time"
- "special Apple operating plans" (see response below from help@ups.com)
"Thanks for taking he time to reach out to us with your concern and allowing us to respond. Your frustration is understandable and I will try to explain what is happening. Due to special Apple operating plans, out of UPS's control, scheduled
delivery dates may fluctuate on US Imports. The date may continue to update until the package enters the US. Once the package is imported into the US the scheduled delivery date should no longer fluctuate. The text messages you are receiving are due to the fluctuating delivery date.
I would suggest to continue tracking the package on UPS.com for further updates as to when the package will arrive in the US. I am sorry for the
frustration this is causing."
delivery dates may fluctuate on US Imports. The date may continue to update until the package enters the US. Once the package is imported into the US the scheduled delivery date should no longer fluctuate. The text messages you are receiving are due to the fluctuating delivery date.
I would suggest to continue tracking the package on UPS.com for further updates as to when the package will arrive in the US. I am sorry for the
frustration this is causing."
Wow, I haven't read the entire thread, but I hope I'm not the only one here that can actually use my critical thinking skills...
The massive iPhone orders move from the factory in China to a shipping hub in South Korea, where they sit for a bit to determine their next destination in the U.S., and at the same time, that information is verified and virtually scanned at UPS' main shipping hub in the U.S. which happens to be in Louisville Kentucky. Then, in my case, since I currently live in Portland Oregon, it hops from the hub in South Korea to Hong Kong, then Hong Kong to Alaska, then down to Oregon. Got my iPhone 7 Plus today, a week earlier than originally scheduled.
The massive iPhone orders move from the factory in China to a shipping hub in South Korea, where they sit for a bit to determine their next destination in the U.S., and at the same time, that information is verified and virtually scanned at UPS' main shipping hub in the U.S. which happens to be in Louisville Kentucky. Then, in my case, since I currently live in Portland Oregon, it hops from the hub in South Korea to Hong Kong, then Hong Kong to Alaska, then down to Oregon. Got my iPhone 7 Plus today, a week earlier than originally scheduled.
Well, I am on the way from Anchorage to Kentucky, still no estimated date. I hope the is because they are pushing for tomorrow.
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1) No, there is something a bit more than that going on.
2) How long between reaching the hub and your hands?
They just don't want to under estimate so they are going WAY over. Maybe sales are lower than expected. I ordered late on 9/17 and I may get it tomorrow or Monday after an estimate of mid-October.This is Me
Wow severe weather in Shanghai too? Must be disastrous.
On a lighter note, my phone is just now departing from Korea so hopefully your watch will move soon too.
No, nothing a bit more going on... happens every year with the launch of a new iPhone. The only exception is those that are having weather delays or something, which I just happened to miss. But for me, it took two days between the Korea hub to Portland Oregon. I had a friend who took 3 days (his being delivered tomorrow.) Here is my screenshot below...
also, when I ordered 6 minutes after midnight the night it went on sale, it was scheduled for delivery between September 27-29.
My tracking information is updated, and now it should depart Korea soon. There was no UPS flight at least last 24 hours (I couldn't find). Next flight out to Anchorage leaves in 6 hours.
http://flightaware.com/live/flight/UPS6099/history/20160923/1019Z/RKSI/PANC
http://flightaware.com/live/flight/UPS6099/history/20160923/1019Z/RKSI/PANC
If nothing more is happening, why did UPS first tell me my order was moving as expected, then during the next chat blame Apple's "special operations", and then update to say "severe weather" delays without a storm in sight between SK and AK"? Does that happen every year, they just throw out random excuses for the same shipment even though they are verifiably untrue?
Suddenly mine is stuck in Korea due to severe weather. When I check the local Korean weather they have clear skies and 59F. Of course this is after I was told it's a customs issue and was alerted 2x of a delivery yesterday and again today. Something is fishy.
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Exact same message I got from them. Weather is clear and 59F. Now we wait for the next lie from UPS.Yeah 59F and fair skies, that's "severe".
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I just got the same.
Tim Cook must have told UPS he was a fan of Mr toads wild ride.. but since the iPhones don't come out around April fools day it happens now.
I'm another one. I ordered an ATT 256gb Jet black Plus a couple minutes into pre order launch. Apple said 1-2 weeks and 9/26- 10-3. But then when shipped UPS said the 21st.
I have all the locations in my clock app and literally the random phantom fake stop in Louisville was 2 hours after it left Korea..
So coming on the 23rd is still better than I thought originally.
But on the other hand my series 2 watch took 3 days to get out of Asia (zhengzhou -shanghai-Narita/Tokyo.) But in about 22 hours went from Narita-Anchorage-Louisville-LAX-delivered. It also came a day earlier than UPS said it would be when shipped and a week earlier than Apple was guessing initially.
I'm another one. I ordered an ATT 256gb Jet black Plus a couple minutes into pre order launch. Apple said 1-2 weeks and 9/26- 10-3. But then when shipped UPS said the 21st.
I have all the locations in my clock app and literally the random phantom fake stop in Louisville was 2 hours after it left Korea..
So coming on the 23rd is still better than I thought originally.
But on the other hand my series 2 watch took 3 days to get out of Asia (zhengzhou -shanghai-Narita/Tokyo.) But in about 22 hours went from Narita-Anchorage-Louisville-LAX-delivered. It also came a day earlier than UPS said it would be when shipped and a week earlier than Apple was guessing initially.
