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Phone has shipped! Being held for delivery until 9/21.
 

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I am running iOS 12 and it's great. I have already created some Siri Shortcuts to turn lights on/off/dim in my bedroom (watch out baby!) and to play some of my favorite songs in my library.
 
I added a line to get the BOGO and both have shipped with the same tracking number.
I was told by the rep that the new line for the BOGO deal has not been added to my account, and that it takes longer than just an upgrade. I want to make sure, others who placed a BOGO order with two XS or XS Max devices, has your BOGO phone shipped?
 
How often does Verizon update their site with shipping info? Is it real time?

I have a watch that is pending, and a XS Max 512 that is processing. Since I'm bored and impatient I keep checking my orders on My Verizon. However if it's only updated once a day then I can give my thumbs a rest!

Thanks,

GBA
 
First rodeo for me but looking through previous years:

- Updates typically happen at night through early morning (US EST time).
- Goes from pending/processing to Shipped anywhere from Sunday to Thursday prior.
- Don't freak out.
- Ship date means delivery date for Verizon pre orders.
- Chat agents suck and know nothing.
 
How often does Verizon update their site with shipping info? Is it real time?

I have a watch that is pending, and a XS Max 512 that is processing. Since I'm bored and impatient I keep checking my orders on My Verizon. However if it's only updated once a day then I can give my thumbs a rest!

Thanks,

GBA

I believe it's real time.
 
My watches from Apple have shipped and the UPS app gave me my tracking numbers. They are coming from China. Scheduled for Friday delivery. My phones are still pending, no charge and got in and confirmed at 3:01am.
 
Currently being processed, bank account hasn’t been charged and expected date is still the same. I think it would be hilarious if the gold max came on Friday seeing as the expected delivery date is Oct.
 
So I called Verizon about waiving the fee and the guy told me that he it was too late to waive it and that I had to do it when I preordered. I havent even been charged yet. So to the people who got the fee waived: is this guy BSing me?
Yes, I haven’t been charged yet but I talked to a rep maybe an hour ago and got the fee waived
 
I had my order into Verizon with a confirmation email by 12:10am PST launch night. Rationally I know I’m getting the XsMax sg 256gb Friday. Irrationally I keep refreshing this thread and commiserating with others who’s order still says “pending”.
 
I only got half of the fee waived ($15). Going to try to get another rep to waive the rest. But half is still better then nothing.

A chat rep told me 50% waived at first. I asked them again to waive the entire amount and they obliged. Just don't agree until they waive the entire amount.
 
This is now at the top of my screen"Processing Order XXXXXXXXXXX . Please check back later for an updated order status"

and in red:
Please check back later for an updated order status.

Do many others have this? The app still says pending but the site on desktop says this.
 
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