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Carrier Verizon 2018 New iPhone Pre-Order Thread
- Thread starter iFJM
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Last night my Amex was declined b/c of fraud, and I caught it within 30 minutes and re-applied the payment successfully with Verizon. I lost my 9/21 "arrive by" date, and I was despondent. Then I came into work this morning, and I checked again, and I had a tracking number for my XS max silver 256. Nothing for my watch yet, that's still processing. But this morning I'm like:
Order was complete at 12:28am PST, confirmation email received at 12:51PST. Paid with Credit Card on file with Verizon.
[doublepost=1537366321][/doublepost]
Well that's some BS right there, lol. Bunch of us who ordered right when the pre-order opened up are still waiting.
Yeah to be fair, I ordered at like 9am EST. Nevertheless, were 2 days before delivery day and I haven't been charged....
My tracking from FedEx says "Indirect signature required" which means you have to either sign upon delivery, sign for the package online, or fill out a form and leave it on the door. Use the link below to download a PDF to fill out info and pre-sign. I'm assuming all FedEx orders will require the same authorization.
http://releaseforms.org/fedex-signature/
http://releaseforms.org/fedex-signature/
Wow, nevermind! So full timeline: yesterday evening my Apple Pay payment was declined. Within an hour of receiving the email about the declined payment, I used the link provided in the email to update my payment info to use my credit card (the first time it failed, at which point my bank asked me to confirm, and then I tried again and it went through). Then, this morning I just received my tracking number from Verizon with a delivery date of 9/21. Cool!
Yeah it is. I ordered at 4:25 AM EST and mine still shows processing and no charge yet.
Hey raq,
I've been reading up on your messages and wanted to give you some feedback. I ordered with ApplePay and have not been charged. My order was placed at 03:03 AM EST. My order shows "pending" on the Verizon iOS app but "processing" on the website (PSA the website is lackluster).
Now, I've spoken to n = 5 representatives about my situation. They said that there are no pending changes on my account that could hold up my order, so that theory is out. My ApplePay hasn't been declined and per the representative, it has "gone through". I've ordered another AW S4 that also reflected a delivery by date 09/21/2018 without ApplePay to see if this works too.
As of now, when something says "ship by" it actually means "delivers by". The website and app just don't communicate well enough and causes confusion. If you are not charged or given tracking information by tomorrow, call them.
Hope this helps you and everyone else in this same dilemma.
Well I think it might be a couple of things. It's an XS in Gold. Those seem to be readily available. I was looking for Space Gray but those along with the other color had been pushed back to Oct 3rd delivery. I also had a screen pop up when I made my payment (taxes/upgrade fee) from my bank asking if I approved of these charges.
I think by tonights everyone will have theirs on the way.
Mine says indirect signature as well so I was looking for this form. Thank you!!
Yeah I know all that stuff- not my first time preordering. This is the latest Ive ever been charged though. And the fact that everyone is having issues with Apple Pay is scaring me
Yeah it is. I ordered at 4:25 AM EST and mine still shows processing and no charge yet.
Just chatted with Verizon to make sure there are no problems with the account preventing processing/shipping.
Sam: Thank you for the clarification.
Sam: Your patience doesn't go unnoticed. Thank you so much
Sam: I can see that the order was successfully submitted. Nothing to worry as there are no issues that are associated.
Sam: Your expected shipping for the order will still be on 09/21/2018.
You: ok, thank you for checking
Sam: You are most welcome! As soon as the device ships out of the warehouse, you will automatically receive an email confirmation with the tracking number.
You: great, thanks!
Sam: Anything for you! Do you feel I fully resolved all of your concerns today?
You: no, thats it, thanks
I will take the "expected shipping date" with a grain of salt. Should be arrive by 9/21 but that is typical of Verizon. If I had to make a guess for those of us still waiting, we will probably see charges/shipping/notification/tracking all happen at the same time.
Jus got my tracking info. Phone is coming from Memphis. It is to be delivered by 3pm on Friday. Woop woop!
I chatted with the same dude earlier this morning as well. Basically same responses.
My 2 phones shipped but for some reason Verizon screwed up the AppleCare additions.
I added AppleCare to both phones separately at check out but they’ve somehow attached 2 AppleCares to 1 phone.
Make sure to check your shipment email if you bought AppleCare.
I added AppleCare to both phones separately at check out but they’ve somehow attached 2 AppleCares to 1 phone.
Make sure to check your shipment email if you bought AppleCare.
n = 1. It’s good to ask, but it doesn’t guarantee that this applies to everyone. It didn’t apply to me and I bet it won’t apply to others too.
I am not all that nervous yet. It looks like my X was shipped on Nov 2 last year (Nov 3 was launch day) and I assume that I was charged around the same time.
Obviously no rhyme or reason to how they process orders in relationship to when someone actually placed their order
You ordered nearly 12 hours after I (and others) did. Yet we are still waiting for movement.