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Verizon 4S Preorder Status Thread

DSM517 said:
I got a email from Verizon saying my order was on hold. I called to see what was going on. They put the charge through and it shows up on my CC statement. The rep said I was still on track to have it by 10/14 and I should have a tracking # by 5pm today. When I track it, it still shows the 28th. Is it me or the verizon system has many glitches?
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What number did you call?
 
Finally!! I ordered off Verizons site at 3:30am on the 7th. Didn't have anything doing, but woke up and got a shipment email from Verizon. Fed Ex Standard overnight with expected delivery the 14th before 3PM. It's already been picked up from PA and i'm out on Long Island, NY
 
Yay! Mine was updated at 8:30 central to show it's in Louisville, like many others. I don't have a scan showing it's left that facility, though. I just hope it gets to my building at a reasonable time so it can go through the mailroom before the end of the day! (Some folks seem to have shipping that guarantees by afternoon if it's to a business address, but I just have an end-of-day guarantee).

I had a shipping exception that didn't seem to delay my processing at all. The "business address" option wasn't working when I ordered, so I called the next day and a rep assured me she'd change it to my work info.

Then when I got my automated email it still had my home address so I called again and talked to someone else, who explained the shipping address change process. The rep had to wait until my order was fulfilled (when the shipping notification went out, hence the old address), then send a request to UPS to change the address. It was all done timely and hasn't changed my position in the queue or anything.

I know a lot of people here have had opposite experiences, but both reps I've spoken to at Verizon were very knowledgeable and helpful! They were also very polite and didn't groan when I said "So I'm calling about the iPhone..."
 
lam93 said:
What number did you call?
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I called the Internet Sales Phone #: 866-338-7390 again this morning. They told me that it is pending shipment. It is going to go out today, hopefully by overnight shipping. They could not give me tracking info as of yet, but I will be getting an email today with it.
 
My phone finally updated and is also in Louisville, Kentucky. It says on track for delivery to Toledo, Ohio (Northwest, near Michigan) by tomorrow.

On a side note that package mapping site shows my phone as being in Memphis, Tenn. Not sure that site is very reliable. However Verizon has shipped me phones from Memphis previously, so I guess I don't really know where it came from before today.
 
YAY - Finally!!! Just rec'd my Fedex Tracking # from Verizon :D My baby is in West Chester PA and will arrive tomorrow morning! So relieved... people who haven't gotten tracking numbers - I just got mine at like 930 am... so it just is a lengthy process I guess... I think that anyone who pre-ordered last Friday will be good
 
so mine says it delivers on oct 14, but it's just now preparing shipment. will they do over night shipping? I selected normal setting when i preordered..
 
WTF! :mad::mad::mad: I just checked the tracking on one of my orders and it showed up on FedEx as 'Shipment Canceled'... Checked the order yesterday w/ a CSR and everything showed up fine. (business customer)
 
disrunner said:
Oct 13, 2011 1:27 AM
Arrived at FedEx location
NEWARK, NJ

Well my phone is now officially 15 miles from my house! Would be FABULOUS if I saw movement later on in the day to actually get delivered today!
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Same thing here. Any one know how long our phones are gonna stay in Newark?
 
This morning my UPS tracking was finally updated and says:

Louisville, KY, United States 10/13/2011 7:49 A.M. Origin Scan
 
Steelers7510 said:
Looks like us UPS folk are starting to see some movement. Mine now says "origin scan" in Louisville, KY, w/ a scheduled delivery of tomorrow. :D
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Ditto here! I'm tracking with the UPS app on my iPhone (this order is for the Mrs.).:eek:

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The workers at these shipping companies must be hating us today!
 
I ordered around around noon on the 7th and just got my shipment notifications this morning. Oddly enough my iPhone 4S 32GB White is shipping via Fedex and shows already picked up. My wifes, who's was ordered at the same time, is being delivered by UPS and still shows a "can't find" message on UPS's site. Hers was a 16GB Black. :rolleyes:
 
Mine just updated. :)
 

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Will anyone here have to call Verizon to get their unlimited data plan reinstated? I'd like to know how that goes, since I was forced to choose a tiered plan just to order the phone. Not happy about that as I HATE having to call support.
 
LincolnsiPod said:
Will anyone here have to call Verizon to get their unlimited data plan reinstated? I'd like to know how that goes, since I was forced to choose a tiered plan just to order the phone. Not happy about that as I HATE having to call support.
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Did you order it thru apple or verizon. I ordered mine thru verizon and I was able to keep mine for 29.99 a month instead of 30.00 for the 2 gb plan.
 
ONEDVSMOFO said:
Any other SoCAL people have their iPhone go from Ontario to San Diego? That's the opposite direction for me! :(
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it happened to me when i checked this morning; so flipping retarded

its now two hours away than just being 30 minutes away... what a waste of gas UPS... i just hope it comes on the 14th in the morning.. retarded UPS..

would it kill Apple/Verizon/UPS/Whoever to let us have our phones early >:[
 
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