Absolutely ridiculous experience. I am NEVER pre-ordering an iPhone again. With all the BS that has happened to me this past weak BECAUSE of this phone, I will never pre-order again.
Anyways, I finally got my iPhone 4S today (first one ever, I WAS excited, now I just want it to work). After turning it on and going through the set up assistant, I thought it was working. Nope. I looked at the Activation Guide that came with the package and it said nothing about a number to call or anything. Just to follow the prompts after you select a wireless network or connecting to iTunes. but nothing happened afterwards, just if I agree to the terms and conditions.
After agreeing, I was able to start using the phone, but I had no cellular connection. Looked online, found out that I have to call *228. I called several times and each time: "Sorry, could not activate your phone, please try again or call (800) 922-0204." Called them and couldn't get through. I had to go to work so I couldn't call back.
Now, I've reset the phone to factory settings, went through the set up assistant again (again, no prompt on how to switch cellular service from my old phone to the new iPhone), dialed *228 again, and still said I couldn't activate my phone.
What gives? This is B.S. I should've just gone into the store to buy it in person instead of ordering online. I've had the phone for 12 hrs and have not been able to use it. HELP!