At least call them and tell them you're leaving. You would be surprised at what retention can do.
Here is the kicker, I was moving to them! New customer and this is how I am treated.
At least call them and tell them you're leaving. You would be surprised at what retention can do.
Anyone with an initial 10/07 delivery date get their orders bumped up? I preordered mine on the 12th just after noon and the email confirmation stated 10/07. My wife's I preordered on the 16th and she has the same delivery date as me. Mine is a 6s+ 64GB SG and her's is a 6s+ 64GB Silver.
We have not been charged yet for either one and the orders still say pending for both.
Oh. Jesus. I would write every executive there is and tell them your story. That's ********. I got mistreated my first month on and got a phone call from the CEOs assistant who went over everything I emailed her on and she gave me a month free.Here is the kicker, I was moving to them! New customer and this is how I am treated.
That's BS.Here is the kicker, I was moving to them! New customer and this is how I am treated.
Definitely. I was told by a supervisor they have the ability to get the order expedited so that you get your original delivery date. Get to the Verizon page for executive officers. Hit the contact tab for John G. Stratton, Executive Vice President and President of Operations.
I got a call back from his office and all was resolved.
That's BS.
I second @gixxerfool - let everyone you know that you were a new customer and you were treated this way. That does NOT look good at all. If you're on social media, I recommend posting some stuff about this situation. Companies do (almost) anything in their power to make their company look good online.
I know someone on Twitter will definitely reply to you about this. That's terrible. I'm so sorry that happened to you
Good. I don't know about you guys but I'm a little tired of these mega corps charging top dollar then shrugging and saying oh well when they royally screw up.On it already. Social media hit, emails to the executive board done. I have plenty to free time to let people know what happened and have no issue doing it.
Ummmmmmm.....yeaNo movement on mine either. I've never had Verizon use UPS before. Its always been FEDEX. Anyone else have UPS?
That is plain and simple a lie."I'm sorry sir, there is nothing that can be done by anyone at this company to help you. Would you like to replace your order?"
Over and over again.
When you peeps ordered your phones though Verizon did you also get the option of Applecare+ for $99 (rather that $129)? I did and I grabbed it. I would have got it at the $129 as well....
My question is, do you think Verizon/Apple will honor the Applecare+ or will they realize their mistake and cancel it. I was concerns that they may cancel my order due to their mistake but I have my shipping number. Thoughts?
That is what I paid and I have already received all my info on Applecare+. So based on my experience, I would say yes.
I have the same location code. My phone is currently sitting in NJ, while I'm located in Auburn, Al. Most of the 0862001 numbers I have seen seem to be in the southeast (mostly AL, GA, and TN).Does anyone else have an order coming out of location 0862001? I got my tracking number on Saturday and it still isn't showing up in the FedEx system so it hasn't been scanned yet.
I used to live in TigerLodge last semester! War eagle!I have the same location code. My phone is currently sitting in NJ, while I'm located in Auburn, Al. Most of the 0862001 numbers I have seen seem to be in the southeast (mostly AL, GA, and TN).
I have the same location code. My phone is currently sitting in NJ, while I'm located in Auburn, Al. Most of the 0862001 numbers I have seen seem to be in the southeast (mostly AL, GA, and TN).
I live in Fort Worth, TX and mine's also in Memphis.I have that location. I live in Macon, GA and my phone is currently in Memphis Tenn.
I ordered a 6s 64gb in Rose gold on 9/16 with a ship date of 9/30. I noticed today that my ship date changed to 9/21 which I thought was odd but I didnt pay much attention. I just checked my bank and I was charged today!! I looked back at my order and it's still processing with a ship date back to 9/30. Could I possibly be getting mine on Friday?
Got an e-mail from Apple that has the AppleCare + linked to my new iPhone and it's id so I think they honored the price from VerizonWhen you peeps ordered your phones though Verizon did you also get the option of Applecare+ for $99 (rather that $129)? I did and I grabbed it. I would have got it at the $129 as well....
My question is, do you think Verizon/Apple will honor the Applecare+ or will they realize their mistake and cancel it. I was concerns that they may cancel my order due to their mistake but I have my shipping number. Thoughts?