The voice and data feature of ATT's network is what will (potentially) keep me on their network. ATT contract ended two weeks ago.
Having a reliable voice network that never drops calls will keep me on Verizon. I currently have a Droid 2, but am open to looking into a Verizon iPhone when my contract ends next fall. By then we should have an iPhone 5 and a whole bunch of new Android handsets. The iPhone moving to Verizon will be a win-win for everyone except maybe BlackBerry. I think we are soon moving to a two platform smartphone future. Android versus iOS.
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I would be VERY surprised if AT&T keeps 5% of it's NYC iPhone customers. Service here is absolutely abysmal. What good is simultaneous voice and data if you can't get either of them?
I agree. A phone is not a phone if it can't make and receive phone calls with a high percentage of reliability.