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Fedex left it at my door per advanced signature instructions. Thanks to whomever first posted that idea.

Upon opening the cardboard box I found the iPhone 5s box, activation instructions, recycle bag and only one bubble wrap. ONE??!!! This thing has been rattling around on a truck from Memphis, TN to MD!!! I'm almost afraid to open it now and find the shattered remains of my iPhone.

Seriously Verizon? Run out of bubble wrap? Anyone else find their phone badly packaged? Now I'm stuck at a class again and don't even have a chance to take a peek. My Spegin tough cases doesn't come until tomorrow either.


Agh!!
My iPhone only had two air pillow thingys. It moved around inside the fedex box freely. :rolleyes:
 
My phone arrived 20mins after I left for work. Had it left on my porch as well thanks to the form Jimbo posted earlier in this thread. Had a friend take it inside later.

Very eager to get home and check it out. Worried about the packaging now seeing the previous posts. Well I'll find out in about 3hrs.
 
My iPhone came in yesterday. Loving this little guy. Kudos to Verizon for getting the phone to me within a week.
 

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My iPhone only had two air pillow thingys. It moved around inside the fedex box freely. :rolleyes:

You got two? Mine only had one, and the receipt was all crumpled because my iPhone was playing pinball all the way from Memphis.
 
Alright, here for my obligatory "got my phone" final update!

Ordered 32G Silver around 12:15 AM PST Friday morning. Confirmation e-mail came around 12:22 AM


Phone would have arrived yesterday, but I wasn't home for the delivery. I picked it up tonight and am getting ready to set her up!


Good luck to all who are still waiting!
 
Here's my final update as well :D

64GB Gold ordered at 9/20 0:06 PDT, confirmation email at 0:11 PDT. Received phone today at 13:53 PDT. Chuffed to have this in my hands in under a week! Big upgrade from the iPhone 4!
 
Anybody left in the group "System Still Says "Expected Ship Date: 9/24, But Got Email That Says Otherwise" Boat? :(

I am sort of in this boat. I never got the email because my card was charged, according to the CSR:

Status: 09/24/2013Your order will ship by 09/24/2013
______________________________________
Location Code: D771001
Billing Account:
Order Date: 09/21/2013
Pending Shipment: Product Name: Apple® iPhone® 5s 32GB in Space Gray
Status: Order is still PROCESSING
 
Verizon has no idea

I ordered 1 32 GB gray iPhone 5s and 1 32 GB gold iPhone 5s just after 3:00 AM EDT on September 20th. My confirmation email stated a ship by date of September 24th. I received the infamous "Shipping Status Update" email stating my new ship by date was October 16th.

Since visits to Verizon's order status website still show September 24th as the ship by date, I called Verizon to see if they had any new information last night. I was told that the company expected another shipment of phones on October 7th, so the CSR said, "Hopefully we can ship your phone with that shipment." I responded, "Basically you are stating that Verizon has no idea when my phone will ship." He grudgingly responded, "That's correct."

In my opinion, the bottom line is Verizon made assumptions about order quantities or was told to assume shipping timelines that have turned out to be incorrect. The company should have told those whose phones would not ship by September 24th that their orders have been delayed and that the company would keep them informed about future order status rather than make a new guess about a shipment date. I have no confidence in any date provided now and can only hope that my phones get delivered sooner than later. As such, I expect to be disappointed when October 7th comes and goes without an updated. Hopefully October 16th won't come and go without a shipment too.
 
I ordered 1 32 GB gray iPhone 5s and 1 32 GB gold iPhone 5s just after 3:00 AM EDT on September 20th. My confirmation email stated a ship by date of September 24th. I received the infamous "Shipping Status Update" email stating my new ship by date was October 16th.

Since visits to Verizon's order status website still show September 24th as the ship by date, I called Verizon to see if they had any new information last night. I was told that the company expected another shipment of phones on October 7th, so the CSR said, "Hopefully we can ship your phone with that shipment." I responded, "Basically you are stating that Verizon has no idea when my phone will ship." He grudgingly responded, "That's correct."

In my opinion, the bottom line is Verizon made assumptions about order quantities or was told to assume shipping timelines that have turned out to be incorrect. The company should have told those whose phones would not ship by September 24th that their orders have been delayed and that the company would keep them informed about future order status rather than make a new guess about a shipment date. I have no confidence in any date provided now and can only hope that my phones get delivered sooner than later. As such, I expect to be disappointed when October 7th comes and goes without an updated. Hopefully October 16th won't come and go without a shipment too.

I agree...funny thing is one rep I talked to told me to direct all questions to Apple, saying it was their fault. So I talked to Apple, and they basically made it sound like it's Verizon's screw up, that while yes, Apple supplies the phones, it's up to Verizon to handle the logistics. In response to previous poster before this, my card had been charged $1 on 9/20 for pending charge, but that has since come off now. I'm really hoping I can luck out and find some at an Apple store tonight, because this has been nonsense.
 
Bailed from the opaque VZW queue.

I'm using a dying VZ iPhone 4: cracked back, speaker barely works, slow as heck. It's also worthless when traveling outside the US as it doesn't have a SIM slot.

When I travel, I use -- get this -- an original iPhone since it has a SIM and is jailbroken. I can only use it while plugged in to a socket. The screen is cracked, too. I desperately needed a new phone before a slew of upcoming travel.

Verizon posted a ship date of 10/7 for 64 GB Space Gray which wasn't going to arrive in time for me. Rather than buy another craptacular flip phone to get me through, I just walked into a BB and bought the same model directly in ~ 25 minutes.

Most of that time was spent on the phone with VZW canceling my order and poking around for electronic doodads I don't need or want.

Ordering through the carriers really sucks. Last time I will ever do that.
 
Ordered @ 03:03 am on Launch day. Got a confirmation email @ 03:08. 16gb Space Grey for Verizon delivered yesterday at 12:30 pm via Fed Ex. Very nice phone, I'm happy with it. Color IS awesome, but as others have commented, Mine arrived with ONE air bubble packing inside the box, THAT HAD NO AIR IN IT!!!! I would certainly wish, that who ever is packing these things, could do a little better job. My god, I paid $688 dollars for this thing and I pack things better that that for resale, Sheesh!!!
 
I didn't order until afternoon of the 20th. Grey 16GB. Online it said ship by 9/24 but confirmation said 9/30. Yesterday I got it shipped and delivery was by end of day on 9/30.
Doesn't seem to have a lot of sense in who is getting when.
 
I finally have a tracking number!! My phone is currently in Memphis with an estimated arrival of Tuesday, October 1. I live 2 hours from Memphis, so I'm hopeful that I will receive mine by Monday. :eek:
 
16GB Gold 5s,9/24/13 ship date. Got a e-mail a few days ago saying is has been delayed until october 7. Called them yesterday to ask when i would be expecting my phone they told me they were sure it reach by october 9th. A few hours ago i got a tracking number says its coming tuesday. I guess the Verizon employees are clueless on any iPhone shipments.
 
16GB Gold 5s,9/24/13 ship date. Got a e-mail a few days ago saying is has been delayed until october 7. Called them yesterday to ask when i would be expecting my phone they told me they were sure it reach by october 9th. A few hours ago i got a tracking number says its coming tuesday. I guess the Verizon employees are clueless on any iPhone shipments.

About what time did you place your order? And did you do it online or in store?
 
Finally!!!

Ok so I ordered my gold Iphone 5s 16gb Friday at 3:10am and it said it would ship 9/24 so I waited patiently then on 9/25 I got a email telling me my shipment would ship by 10/7 so tonight I logged in my email and I seen a shipment notice from Verizon with my tracking number im so excited just wanted to share with everyone my experience
 
Ordered my 16g gold 5s at around 3:15am eastern time on 9/20. Despite the email saying it would ship on 10/7 just got payment confirmation from my bank but no tracking info yet.
 
Ok received the 32gb space gray on Wednesday (email confirmation at 354am eastern time 09/20/2013)

Received 32gb gold today (Friday sept 27). Email order confirmation was 403am 09/20/2013

Still haven't gotten any updates on 16gb gold ordered first at email confirmation 348am 09/20/2013.

16gb gold originally says ships 09/24/2013. But plugging in order status still shows ships by 10/14/2013.

Nothing makes sense. My 32gb gold was showing ships by 10/21/2013 yet it shipped Wednesday and I received it today.

16gb gold must be the most high in demand/low quantity iPhone.
 
This is a long thread so please forgive me if its been discussed already but has anyone ordered their Verizon phone online through Apple? How was the shipping time vs those that ordered directly from Verizon? Just trying to decide which route to take. I'm opening a new account, porting a number from Sprint and looking to get a 32GB Gold if it makes any difference.
 
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