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VZW Order Status Thread
- Thread starter ScubaCinci
- Start date
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Order status page now says the following in red instead of order in formation:
Your order is currently being processed. Please check back within the next hour. If you have any questions about your order, you can contact us at InternetOrders@Verizonwireless.com. Be sure to include your order reference number.
Your order is currently being processed. Please check back within the next hour. If you have any questions about your order, you can contact us at InternetOrders@Verizonwireless.com. Be sure to include your order reference number.
Don't shoot me -- I'm just the messenger. But Verizon CS is telling folks the 6+ WILL NOT ship until October. My order date is 10/28, yet the Verizon rep told me I'd be in the first batch of 6+ phones they receive.
This is complete and total ********. Apple has allocated a certain amount of 6 Pluses to every carrier (there has to be some kind of agreement made beforehand). If you're confirmation email says 9/19, you're good to go for 9/19. Stop stressing it, and enjoy the next 6 days instead of stressing about a phone.
if there's one thing I learned about while going through all of this the same way with the iPhone 5 preorders, it's that the Verizon reps don't know the real story and it's a load of BS
Yeah, never listen to anything the Verizon reps tell you. I would always go by the confirmation e-mail date. The order status page is probably all screwed from thousands of orders.
Just got off the phone. Shows their system sent an email to the correct email at 2:30PM Pacific confirming the order and ship date, but I never got it. Weird. She did say though that the phone will "ship the 19th". I know all these phones are delivering by the 19th like they said on the page. Worse comes to worse, it arrives the same day as my case from Apple.
Speaking of which, anyone order an official Apple case yet? I just got done with mine; Back Leather for 6 Plus. What sucks is Apple priced them at $49 with the minimum for free shipping being $50. They wanted to charge $4 for shipping! Luckily I knew someone else who wanted a case so I ordered both at the same time and they'll just pay me back.
Called Verizon, even though my status is blank online, it still shows deliver on/by Sept 19th. They say our cards will not be charged until the phones ship, probably Monday/Tuesday.
I ordered at 2:57 A.M. [Eastern] and my status has gone from 9/19 to 10/7 to "unavailable."
Exact same situation although I ordered 8 minutes later. This situation is so stressful!
Me, too. I wouldn't pay too much attention. I've preordered from Verizon twice before (iPhone 4 and 5). Some weird stuff shows up on the statuses sometimes and I'm not sure what algorithm they use to decide which cards to auth for pre-order and which ones not to, but both times the phone arrived right on time on the release date with no issues.
Hopefully it arrives speedily for you. I ordered mine with a 10/7 confirmation, and the site is still hanging at "processing." VZW is probably as clueless as we all are.
Verizon reps have a tendency to lie or just be complete idiots. I have been lied to twice this week by VZW reps, once about upgrading and once about preordering the iPhone cases. Customer Loyalty said I would be able to upgrade at the subsidy price on my line as long as the contract end date was within 30 days of the preorder. Wrong. Because this is a "high profile launch" they can only move the upgrade date by 7 days.
Luckily I had already ordered it and used the upgrade from another line.Today I was told I could come into the store, order the official Apple case and have it shipped to my door. The really bonus? I could use the 25% accessory discount because of the discount on my account. I get down there, not only do they rudely inform me that I can't use the discount on an official Apple accessory, but I couldn't even order the damn case. Smooth Verizon. Real smooth.
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Thank you! I hope yours is speedy as well. Mines hung as processing too. Forgive me for not looking, but what model did you order?
The Gold + 64GB. I didn't get through until about an hour after launch, I kept having that VZW error.
This is confusing. lol. So I ordered two Silver 6+ 128GB at 3:34am EST. The site said 9/19. My emails both say 9/12 for order date AND deliver date. Which I know is an error. Checking VZW's site says that the orders were received and being processed. It lists a 10/14 ship date. I hope they get this all sorted out.
I ordered right at 2:01 am ct as soon as they went live,ordered the 16gb iphone 6 plus in space grey,I had to add a line of service. I got an email saying my order was on hold,I'm like WTF! So I called waited on hold for 25 min and it was because we carry a large plan,I run a home business so they had to approve the new line. I asked is this going to knock my delivery time as I ordered right when they went up I was told I would get on release day.So I hung up,then saw the date on the space grey 6 plus has slipped to 10/14, so I called back another 20-25 min wait and got a lady that assured me my place had been held,well guess what!? i finally got my email confirmation and the ship date is none other than 10/14! So by this time I'm really frustrated,so I call back again a 30 min wait this tine and the guy says there is not much they can do,I notice the 16gb silver 6 plus is available for 9/19 delivery,so I ask can I change it to that?
He can't cancel the other order so he placed another and added another line and said I could return the other in Oct when it gets here.
So I'm getting a silver 6 plus next Friday,but what a frustrating night,I ended up with 2! I don't know,I might keep the other too,just haven't decided yet.
My first I ordered which got the hold on it and had to be reprocessed is showing 10/14 delivery. The 2nd order that they ran through at 3:30 am which was the silver 16gb 6 plus the only one left still available for 9/19 is processing,but delivery date shows unavailable. The delivery confirmation on the email says deliver by 9/19. I'm probably going to keep both,though it wasn't my intention to add 2 lines,but my son in law says he'll buy the one coming in Oct from me.
He can't cancel the other order so he placed another and added another line and said I could return the other in Oct when it gets here.
So I'm getting a silver 6 plus next Friday,but what a frustrating night,I ended up with 2! I don't know,I might keep the other too,just haven't decided yet.
My first I ordered which got the hold on it and had to be reprocessed is showing 10/14 delivery. The 2nd order that they ran through at 3:30 am which was the silver 16gb 6 plus the only one left still available for 9/19 is processing,but delivery date shows unavailable. The delivery confirmation on the email says deliver by 9/19. I'm probably going to keep both,though it wasn't my intention to add 2 lines,but my son in law says he'll buy the one coming in Oct from me.
I've already been charged for 2 6's. Receipt is in my Verizon. Status page says delivers by 9/19.
Unlikely they shipped it today since receipt says 2 biz day FedEx.
Anyone *still* waiting on an email confirmation? My order is processing on the site when I search by my confirmation number, and my card had a $0.00 authorization charged immediately after placing the order... but no email. Worth a call to Verizon in the morning, or just let it ride?
You should've at least received an email confirmation unless maybe you ordered really late (i.e. this afternoon). Check your spam box?