First of all, thanks to those who passed along some tips for my transition to macs from PCs.
Secondly, I'm new here, so I don't know how off topic I can get away with (this is my second post)...but while we are waiting....
One of the problems with Windows is that MS has to accommodate EVERY piece of hardware or software a user will use. That means that the OS is at the mercy of the hardware drivers that get installed. There are standards, but MS has very little power in enforcing them and people ignore them all the time. When there is a problem...it can be very difficult to track down...AND there is no centralized support. That Windows works as well as it does is a testament to the MS serfs...but doesn't fix the problem.
Also...because of the above...every vendor likes to blame any problems on other vendor's drivers. The advantage...if you devote your life to understanding Windows as I do...you can actually do whatever you want and have it work. The disadvantage is that you have to devote your life to it.
I'm sure Apple has problems...but because they control the hardware and the software, it has got to be easier. My Windows troubleshooting classes were almost always full. The PC certification classes (A+ certification for computer repair) I used to teach were intensively filled with understanding interrupts, the registry, drivers, memory addressing, etc because a PC tech HAS to know all those things. No one ever requested a MAC troubleshooting class. We offered MAC classes a couple of times in our department and almost nobody showed. We eventually stopped offering them!
Here's a book offered on Amazon to help you figure out windows and it's hardware. Only 1300 plus pages!
A+ troubleshooting guide link
And here's Steve Jobs talking about MS in the 1990s:
"The only problem with Microsoft is they just have no taste, they have absolutely no taste, and what that means is - I don't mean that in a small way I mean that in a big way. In the sense that they they don't think of original ideas and they don't bring much culture into their product, ehm, and you say why is that important - well you know proportionally spaced fonts come from type setting and beautiful books, that's where one gets the idea - if it weren't for the Mac they would never have that in their products and, ehm, so I guess I am saddened, not by Microsoft's success - I have no problem with their success, they've earned their success for the most part. I have a problem with the fact that they just make really third rate products."
....from."
http://www.pbs.org/nerds/part3.html
Well let me know if this is all too off topic while we are waiting, waiting, waiting, for Haswell rMBPs.