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This dude isn't saying anything new, just being overly dramatic and lengthy about it. There's a propensity to be extreme in these kind of videos, presumably to try and garner attention. It's lazy.

Is the X a UI/UX "DISASTER!!!"? No.

It's a step forward but not the one we were all hoping for. Had they buried the notch under the screen, as they doubtless will do when they figure out how to do it, we'd all be happy. As it is, the X is a step in the right direction.
 
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He has a follow-up video where he brings up this thread, apparently, it was actually him who posted in the thread.


He does have a point that people don't seem to point out the problems to the companies directly. So there may be a culture developing at Apple and other companies that you don't bring up problems, especially on a new product about to be released. That could have contributed to the Apple Maps issue and the iPhone 4 antenna issue. Sweep it under the rug and hope it doesn't become too big. That's something they could try to change before it gets too bad and starts ruining products.
 
He does have a point that people don't seem to point out the problems to the companies directly. So there may be a culture developing at Apple and other companies that you don't bring up problems, especially on a new product about to be released. That could have contributed to the Apple Maps issue and the iPhone 4 antenna issue. Sweep it under the rug and hope it doesn't become too big. That's something they could try to change before it gets too bad and starts ruining products.
Culture is one of the issues but he was talking about apple needing to tie the loose ends from previous ios updates as well. It's not just the hardware issues. His main complaint wasn't the hardware other than notch, but from previous video, he was talking about the overall user's experience. He was saying that apple haven't fixed the loose ends from and probably won't. When he talked about this, it reminded me the day when i bought 1st gen ios ipad with ios ver 3.2.2. It was my first ios. The reason why i jumped on apple train was because user's experience from the software. Hardware was nice at that time but it was merely a platform.

What i mean by user experience was that it was simple, nothing too complex but the things it had made sense..the functions from that version. Everything in that version made sense. The functions had purpose. At one time with ios 3, there was battery drain issue but they were on it like that and fixed it. From what i took from his videos was that the contents from previous versions (post ios 7) had issue that weren't really resolved and that apple decided to brush it off.
 
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He’s not alone. He’s been a long time Apple guy deep in the ecosystem. Gruber, Arment, Laport and many others have serious concerns over the UX,UI. It’s not Apple haters.
 
Christ. I lasted about 24 seconds with this guy. He's even worse.

Is there anybody vlogging on this who isn't completely insufferable?

Right. So because you don't like the guy, who cares what he says? Even if it makes sense huh?

Yup....

The video isn't about WHO HE IS. It's about WHAT HE SAYS and HOW IT PERTAINS TO THE SUBJECT. Ugh.

The guy could have his hair on fire....who cares? Listen to the content.
 
Right. So because you don't like the guy, who cares what he says?

You've got it. There are hundreds of channels like his desperately using the latest Apple launch to try and establish the relevancy of their content. I'll choose somebody who sounds like they know what they're talking about, with a solid, proportionate response, not some man-child shrieking over-reactions and needlessly editing things every two seconds. Like I said, totally insufferable. It's like an pubescent teenager just learned how to edit video.
 
You've got it. There are hundreds of channels like his desperately using the latest Apple launch to try and establish the relevancy of their content. I'll choose somebody who sounds like they know what they're talking about, with a solid, proportionate response, not some man-child shrieking over-reactions and needlessly editing things every two seconds. Like I said, totally insufferable. It's like an pubescent teenager just learned how to edit video.

LOL...Who cares what they are trying to do. Again...it's not about the channel, the person, if they want to be popular or not. Again, YOU'RE MISSING THE POINT.

It's the content. Not the person. I don't give a crap if it's the President or the Queen of freakin' England.

But hey, enjoy your iPhone X.
 
My prediction for the now hated “ears” is that they are going to segue into something else and specifically, I’m thinking of a certain marsupial from Disney. People may eventually like the “ears” and if might lead to a different design in the future.
 
I agree with everything Chris Pirillo said and completely understand his frustration with Apple, they have lost their way. The iPhone X is proof of that. And it's certainly not worth the entry level price of $999.
 
Every vlogger needs a brand, it's that simple. Just look at Karak, Angry Joe, Jimquisition or TotalBiscuit. If you've ever seen / heard a strongly branded vlogger's content before, you will immediately recognize their style when you come across it again - as you should, because it's important for their business.

What follows recognition is either interest (which can manifest as liking the vlogger or hating the vlogger) or disinterest (which manifests as no reaction at all, really). The former is good for their business, the latter is bad. Especially if your actual content is bad, extreme opinions and style of delivery are easy fallbacks to raise interest through riling people up. It's still interest, after all. There's hope that by keeping your brand popping up in discussion subscriptions will follow, since online discussions especially are highly polarized. For everyone who slams your brand, you're going to have others who want to do the opposite just because.

Even the vloggers mentioned in this thread have brands of their own, though they're not necessarily up there with the ones I'm listing up top. And for the record, of the vlogger brands I named above I like two and don't like two. I won't indicate which ones are which, but for the sake of balance I picked both kinds. Brands are highly subjective.

Is there anybody vlogging on this who isn't completely insufferable?

I did a simple search on YouTube and found this one. I don't know who they are and since I haven't researched a lot of the things they touch on in this video, don't consider this an endorsement for their content on my part. But they do appear to bring up both pros and cons and as I said, their delivery is much easier to take in. Also, the video is of a reasonable length.

 
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A very interesting thread with some good opinions.

Why people are concentrating on Chris voice or the length of his videos baffles me.

That's just mis direction. ;)

The point is that to some the iPhone X looks good on the face of it.

I'll be more interested to watch the YouTube reviews and posts after people on the street have used it. Not so much from the nerds and geeks who spout waffle and specs etc.

To some people will see past the notch or not consider it an issue. That's cool.

Personally I do not limit myself to one make of Mobile Manufacturer like many others do so can enjoy the many pro's and con's each bring.

One of the many things Chris says in his latest YouTube video is that it's all about good software because poor software on good hardware provides a poor user experience. I can see no counter argument to that point ?

Innovation died with Steve in my own personal opinion. I Appreciate that won't be everybody's take on this.

Yes people will buy into the iPhone x and as long as it fulfills their own wants and needs then cool.
 
I said a few months ago they should delay this phone. From airpower not being ready, to touch id under the screen not being ready, it just felt really rushed.

But their stock would've plummeted

It' false to assume that TouchID under the screen wasn't ready or to assume that, that was Apple's first choice. Here is this according to John Gruber's sources:

"Apple made this decision well over a year ago. Perhaps the fundamental goal of iPhone X was to get as close as they could to an edge-to-edge display. No chin whatsoever. There were, of course, early attempts to embed a Touch ID sensor under the display as a Plan B. But Apple became convinced that Face ID was the way to go over a year ago. I heard this yesterday from multiple people at Apple, including engineers who’ve been working on the iPhone X project for a very long time. They stopped pursuing Touch ID under the display not because they couldn’t do it, but because they decided they didn’t need it."

https://daringfireball.net/2017/09/iphone_x_event_thoughts_and_observations
[doublepost=1505633642][/doublepost]
He was very meticulous about the details and aesthetics. Help make Apple what it is and hope not ' what it was '
[doublepost=1505404458][/doublepost]
They would rather have the notch instead of giving up the screen corners

More like they would rather have the notch instead of giving up probably the most sophisticated facial recognition camera system on a smartphone. I'll take that trade-off any day.
[doublepost=1505634117][/doublepost]
I’m sorry that’s just BS. This Face ID tech is not something just cobbled together last minute because they couldn’t get Touch ID embedded in the display. John Gruber confirmed that Apple has been all in on Face ID as Touch ID replacement for over a year now. I love Touch ID but the tech behind Face ID will have much wider applications than a fingerprint sensor does. It’s possible Apple was aiming for both for 2FA but I’d be very surprised if a fingerprint sensor ever comes to the X.I think Apple has moved on.

What’s the point of removing bezels if they just get replaced with software bezels?

Absolutely correct. FaceID has been cooking in Apple's labs for many years; at least 3 years which is the same amount of time the A11 Bionic, an SoC specifically designed to be optimized for FaceID, has been in development

http://www.iphoneincanada.ca/news/a11-bionic-chip-development-3-years-ago/

http://www.patentlyapple.com/patent...ut-fulfills-many-in-depth-camera-patents.html
[doublepost=1505634586][/doublepost]
Pirillo has been pissed at apple for a good while now,

Not saying that discredits what he's saying cause from skimming this thread id probably
Agree with most of what he's saying, but he's been furious with software QC specifically
[doublepost=1505418741][/doublepost]

And the same people who said that Touch ID is now obsolete/not needed and the notch isn't a big deal, will be singing their high praises that Touch ID is back and the notch is gone next year and it "only makes sense"

That's how it works. A lot of people agree with everything apple does until apple changes their minds then they're in the same boat.

Best case scenario => Apple finds a way to miniaturize the True Depth Camera system and integrate it behind the screen. File it as claim chowder if you want but TouchID is not coming back on new "bezel-less" iPhones.
[doublepost=1505635078][/doublepost]
Well put. Curious - where did Gruber mention that bit about Face ID? I must have missed it.

Here it is:

https://daringfireball.net/2017/09/iphone_x_event_thoughts_and_observations
[doublepost=1505635197][/doublepost]
He’s not alone. He’s been a long time Apple guy deep in the ecosystem. Gruber, Arment, Laport and many others have serious concerns over the UX,UI. It’s not Apple haters.

Anybody who takes Laporte seriously has no credibility in my books. The guy's a tool. He keeps flip-flopping his opinions depending on what it is and who he's hosting. There is no consistency whatsoever. Almost like he's trying to go along just to get along. He calls himself The Tech Guy. I call him the Tech Turd.
 
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Christ. I lasted about 24 seconds with this guy. He's even worse.

Is there anybody vlogging on this who isn't completely insufferable?

It’s a competition between these morons to be as controversial as possible in hopes their video goes viral so they get a fat ad revenue check.

These people seriously need to get a life, how pathetic is it that they get so upset and angry over what Apple does? How come whenever a new car comes out or someone announces a new car company there aren’t a bunch of YouTube twits making videos talking about how they weren’t “first”?? Like oh Mercedes built a car in the 1800’s Ford mass assembled it a hundred years ago blah blah blah.

If ever there was a case of “first world problems”, I bet none of these jackasses has ever had to endure any kind of hardship or ever been outside their little bubble. I have some serious concerns about a few things regarding the iPhone x, but man, I’m either gonna buy one, or I’m not and I’ll continue to use my 7, not worth being committed over or slitting ones wrists.
 
“I'm largely irrelevant”

The only accurate thing said in this post.


  1. I know I'm largely irrelevant, annoying, and in need of video editing skills. Let's just get that out of the way, shall we? Remove me from the equation, please. I'm a relative nobody. This isn't about ego. Don't talk about me. Talk about THIS. Please. I'm not getting paid for this. I just want products that I want, not products that I'm told to want.
  2. I'm actively pushing the conversation around iPhone X forward because it seems that NO OTHER APPLE / TECH MEDIA OUTLET OR PUNDIT IS GIVING IT THE ATTENTION IT DESERVES. All I see are nerds falling over themselves over this spec and that spec while glossing over the glaring issues that can't be mitigated so easily in software. And, keep in mind...
  3. A product from Apple is perceivably more than just a single piece of hardware - it's hardware that works well with well-implemented software (design, features) inside a seamless ecosystem of experiences to create a cohesive (well polished, well executed) experience in an archipelago of devices. If you remove usability from the equation in any of them, the ecosystem breaks. If you remove beautiful, intelligible software design from any of them, the reason you were probably were drawn to Apple in the first place is moot. Without a cohesive user experience (UX) you have a completely worthless piece of hardware.
  4. Solid hardware running on poorly-optimized software is a product that "the others" get made fun of for making. Specs, in this sense, become irrelevant. User Experience (UX) isn't a feature you can easily document in marketing materials. You can have the world's fastest unusable device for bragging rights, I suppose?
  5. We didn't just get this iPhone X nightmare overnight. Apple has been directionless with software design since the first beta of iOS 7. It never gets better with revisions. It never gets addressed with revisions. We just see more features piled on top of as-of-yet-polished features. The result is a cacophony of well-documented slop (misaligned elements, dropped frames in scrolls, unpolished animations, et al). DO NOT EXPECT APPLE TO FIX THIS IN SOFTWARE.
  6. This is not a tempest in a teapot - this is intended to be Apple's new direction. If that doesn't wake you up, then I'm not so sure you're someone who appreciates what a good user interface or user experience can be. Certainly, the UI & UX experts I've been following for some time recognize this as a train wreck for 'n' reasons. Unless they're so invested in their belief in what Apple once was that they can't see that this emperor has no clothes.
  7. If Apple is pushing the notch (as seen in their developer documentation) as a key visible differentiator, then they're suggesting that UX and UI are taking a back seat to visuals that serve no purpose in the device's function. They key differentiator between an iPhone and a not-iPhone has not been the hardware so much as it has been the software. App developers can only do what they do because Apple created a foundation suitable for them.
  8. Developers are going to catch hell for this, not Apple. They're going to see the complaints, not Apple. You can only mitigate the brackish nature of "the notch" only so much. You can't hide it in every app with Apple's intended approach to the problem that they created. Then, even if you do, there's the software-rendered, center-bottom swipe indicator that may still be ever-present.
  9. You're using a "full screen" iPhone that doesn't truly give you the full screen.
  10. Apple's coasting on cultural laurels in the hopes that people will just learn to love it... just like Sinofsky felt about Windows 8. Mind you, I did my best to warn people about that UX disaster with a video on the first Consumer Preview Edition (with my dad, somewhat famously, trying to use it for the first time). Apple is using the memory of Steve Jobs on this anniversary to further push a vision that is fundamentally antithetical to Steve's memory.
  11. It is not a question of whether or not the iPhone X will flop. In fact, it probably won't. People don't know what they want, and they're accustomed to good experiences from Apple. Instead, iPhone X is a flop by design. Just because more people buy it doesn't mean that it was a well done product. Popularity is never an indicator of quality.
  12. This is not a matter of having a wait-and-see approach. If you can't see what is clearly visible in Apple's very own demos and documentation before having the device in-hand, there's no hope. This is a fundamental matter of usability outright - this is not a question. The OLED screen will be amazing, and amazingly stunted by an unsymmetrical inclusion. Even in portrait mode, it stands out (as does the lower software pill) - and not in a good way.
  13. Don't justify your decision to buy the iPhone X by minimizing its glaring oversights or dismissing absolutes. You're not doing yourself any favors. If you accept this simply because it's what Apple has made for you, then you're not doing yourself any favors. You deserve a better product from Apple. Listen to the people who are trying to make it better FOR you. Demand it when you plunk down YOUR money on ANYTHING.
  14. Let me put it to you this way: if you thought the camera lens bump was an issue, or that the lack of a headphone jack was a problem, then this is magnitudes worse. You can ignore the bump, you can ignore the lack of a port, but you simply cannot ignore the screen, software design, or usability.
  15. I've wasted so much of my time, energy, and patience on these matters - and I'm the least qualified person to be pushing back in the first place. The iPhone X is not a usable device by nature. This is not a product worthy of the Apple logo. I'm angry, I'm sad, I'm frustrated, and I'm tired of the excuses that media or community provides simply because they want continued access to Apple. I will never be invited to speak with someone. I will never be invited to help make these products better. I will never be welcomed by those whose livelihoods depend on me believing in a vision that I find lacking.
 
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Wow, 12 pages and we still have a lot of emotion and heated debate.

Here's my $.02
First and foremost, the iPhone X is going to sell and sell well. Regardless of how many people come out and complain about the notch, faceid, or copying Samsung.

Just look at how many people complained about the new MBP, and Cook reported the new laptop is selling extremely well.

Regarding Pirillo's points, as I stated earlier in the thread, for a company that was built on design the notch represents a large failure. Pre-cook Apple would never compromise on such thing, but we have now many examples of poor UI and UX choices. The Apple watch's UI is another where it's not as simple and can be quite confusing. Apple also introduced a number of similar but different gestures to accommodate the lack of a button.

Regardless of how much we complain, I do think Apple will a boatload of these. At 1,000 I have no idea what Apple's expectations will be. Rewind back and consider the apple watch, people kept saying it was a flop, yet we didn't know what the internal expectations were. Now 3 generations later, I don't think anyone can say its a flop.

My point is, there's a lot of great opinions here, but I don't think that will translate into lost sales. Will I buy one? Probably not, I've been going back and forth and I just can't justify the expenditure, not at 1,000. Plus I'm a little nervous about a gen 1 product, but that discussion is for another thread :)
 
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  1. I know I'm largely irrelevant, annoying, and in need of video editing skills. Let's just get that out of the way, shall we? Remove me from the equation, please. I'm a relative nobody. This isn't about ego. Don't talk about me. Talk about THIS. Please. I'm not getting paid for this. I just want products that I want, not products that I'm told to want.
  2. I'm actively pushing the conversation around iPhone X forward because it seems that NO OTHER APPLE / TECH MEDIA OUTLET OR PUNDIT IS GIVING IT THE ATTENTION IT DESERVES. All I see are nerds falling over themselves over this spec and that spec while glossing over the glaring issues that can't be mitigated so easily in software. And, keep in mind...
  3. A product from Apple is perceivably more than just a single piece of hardware - it's hardware that works well with well-implemented software (design, features) inside a seamless ecosystem of experiences to create a cohesive (well polished, well executed) experience in an archipelago of devices. If you remove usability from the equation in any of them, the ecosystem breaks. If you remove beautiful, intelligible software design from any of them, the reason you were probably were drawn to Apple in the first place is moot. Without a cohesive user experience (UX) you have a completely worthless piece of hardware.
  4. Solid hardware running on poorly-optimized software is a product that "the others" get made fun of for making. Specs, in this sense, become irrelevant. User Experience (UX) isn't a feature you can easily document in marketing materials. You can have the world's fastest unusable device for bragging rights, I suppose?
  5. We didn't just get this iPhone X nightmare overnight. Apple has been directionless with software design since the first beta of iOS 7. It never gets better with revisions. It never gets addressed with revisions. We just see more features piled on top of as-of-yet-polished features. The result is a cacophony of well-documented slop (misaligned elements, dropped frames in scrolls, unpolished animations, et al). DO NOT EXPECT APPLE TO FIX THIS IN SOFTWARE.
  6. This is not a tempest in a teapot - this is intended to be Apple's new direction. If that doesn't wake you up, then I'm not so sure you're someone who appreciates what a good user interface or user experience can be. Certainly, the UI & UX experts I've been following for some time recognize this as a train wreck for 'n' reasons. Unless they're so invested in their belief in what Apple once was that they can't see that this emperor has no clothes.
  7. If Apple is pushing the notch (as seen in their developer documentation) as a key visible differentiator, then they're suggesting that UX and UI are taking a back seat to visuals that serve no purpose in the device's function. They key differentiator between an iPhone and a not-iPhone has not been the hardware so much as it has been the software. App developers can only do what they do because Apple created a foundation suitable for them.
  8. Developers are going to catch hell for this, not Apple. They're going to see the complaints, not Apple. You can only mitigate the brackish nature of "the notch" only so much. You can't hide it in every app with Apple's intended approach to the problem that they created. Then, even if you do, there's the software-rendered, center-bottom swipe indicator that may still be ever-present.
  9. You're using a "full screen" iPhone that doesn't truly give you the full screen.
  10. Apple's coasting on cultural laurels in the hopes that people will just learn to love it... just like Sinofsky felt about Windows 8. Mind you, I did my best to warn people about that UX disaster with a video on the first Consumer Preview Edition (with my dad, somewhat famously, trying to use it for the first time). Apple is using the memory of Steve Jobs on this anniversary to further push a vision that is fundamentally antithetical to Steve's memory.
  11. It is not a question of whether or not the iPhone X will flop. In fact, it probably won't. People don't know what they want, and they're accustomed to good experiences from Apple. Instead, iPhone X is a flop by design. Just because more people buy it doesn't mean that it was a well done product. Popularity is never an indicator of quality.
  12. This is not a matter of having a wait-and-see approach. If you can't see what is clearly visible in Apple's very own demos and documentation before having the device in-hand, there's no hope. This is a fundamental matter of usability outright - this is not a question. The OLED screen will be amazing, and amazingly stunted by an unsymmetrical inclusion. Even in portrait mode, it stands out (as does the lower software pill) - and not in a good way.
  13. Don't justify your decision to buy the iPhone X by minimizing its glaring oversights or dismissing absolutes. You're not doing yourself any favors. If you accept this simply because it's what Apple has made for you, then you're not doing yourself any favors. You deserve a better product from Apple. Listen to the people who are trying to make it better FOR you. Demand it when you plunk down YOUR money on ANYTHING.
  14. Let me put it to you this way: if you thought the camera lens bump was an issue, or that the lack of a headphone jack was a problem, then this is magnitudes worse. You can ignore the bump, you can ignore the lack of a port, but you simply cannot ignore the screen, software design, or usability.
  15. I've wasted so much of my time, energy, and patience on these matters - and I'm the least qualified person to be pushing back in the first place. The iPhone X is not a usable device by nature. This is not a product worthy of the Apple logo. I'm angry, I'm sad, I'm frustrated, and I'm tired of the excuses that media or community provides simply because they want continued access to Apple. I will never be invited to speak with someone. I will never be invited to help make these products better. I will never be welcomed by those whose livelihoods depend on me believing in a vision that I find lacking.
You can either be right or wrong about this, and you are right. I do not understand the people complaining about your view and their irritating comments about it or the video. It truly is baffling. And the fact Apple went with this is even more baffling. The thought process behind it would have been that the notch isn’t going to go away anytime soon, and they want to show off the edge to edge display, so there is no point in software bezels. But they could have done both, for example embracing it in the lock/home screen and having bezels within apps. People always say ‘This would never have happened with the old Apple’, but this is something that cannot be denied in this case.

Now we may know why the ‘disgruntled Apple employee’ that leaked iOS 11 GM was so angry with Apple.
 
“I'm largely irrelevant”

The only accurate thing said in this post.

So are you. So am I. Heck, you could probably say that about all of the posters here. Even Steve Jobs is going to become a mere footnote in history, given enough time. Such is life. But that doesn't mean we should stop listening to each other and try to see things from their point of view.

I do think he has some very valid points. The X design and usability feels compromised from what I can see. iOS has become sloppy over the years in terms of design and performance. How much of an issue that is depends on the person. Some people really notice these thing and it bothers them to no end. Other people barely notice and even when they do, it doesn't matter to them. Who is right? Who is wrong? Does it even matter in the end? Depends on who you ask.

What I can say is that I think Chris needs to step back and take a deep breath. I feel his frustration. I really do, and although it doesn't bother me anywhere near as much as it bothers him, I do agree with what he is saying. But dang it... It's not worth getting this upset over something like that. I get that our smartphones have become such an integral part of our lives and when something so important to us changes in a way that upsets us, the emotional distress over such matters can quickly spiral out of control. But... but... but... we had lives before smartphones and it was not some miserable dark age. It really wasn't.
 
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