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There should've been no pre-orders or reserves, period.
Let the masses line-up and first-come-first-serve. Would've solved a lot of these problems.

The problem is that the in-store "reservations" are complete BS. My confirmation email shows the model, price, location, and says, "Thanks for reserving your iPhone. It will be here June 24."

I made this "reservation" first thing in the morning on the 15th, but now that I look at the email again I notice the following fine print: "Pre-authorization does not guarantee iPhone availability at an Apple Retail Store. iPhone is sold on a first-come, first-served basis."

Basically, they tell you that you've made a reservation and that your phone will be there on the 24th. They prominently display in the email, "Please note that your reservation will be held until close of business on June 24." All of this leads one to believe that they have an actual phone reserved at a physical Apple store location. Then at the bottom in small, hard to read gray print on a white background, they inform you that what you've done does not amount to an actual reservation.

I am starting to get really pissed off. I've got a 3G that I bought a while ago, and it is starting to so its age. I've been patient and waited for the iPhone 4 to come out, and I chose in-store pickup rather than home delivery because I'm out of town on vacation and I don't want this brand new phone sitting on a front porch in a sketch part of town. Based on Apple's information, I thought I was making a reservation so that I didn't have to stand in line at 4:00 am like an idiot. Now I find out that I am an idiot, but only for trusting these people.

This is a disaster. I foresee yet another FCC inquiry into Apple's shady business practices.
 
just got my shipping confirmation.

Dear XXX,
We are pleased to inform you that your iPhone has shipped. Please check below for your confirmed delivery date. If you ordered more than one item, they may ship separately.
- The Apple Store

***the typical tracking information.***
 
Has anyone who's had their order cancelled had only one order? It sounds like the ones having issues are the ones that had multiple orders in (through Apple and AT&T). Hopefully they're only cancelling one and not both orders.

There are people on the Apple discussion forums that only had one order in and it was cancelled.
 
I ordered 2 phones from the apple site. Took me 10 hours of trying and both were ordered withing 5 min of each other. The first phone I ordered was canceled and the second is ready to ship. If it was a supply issue why would the earliest order get canceled? I checked my bank account and they charged me already for both phones so I don't know what's up with that. I contacted my local store like the email said to do and they had no clue what was going on. I told the girl to expect a lot more pissed off people coming in this week. She laughed and said this should get interesting.
 
I was So Rude to the AT&T girl !
I'll be doing it again in the morning :D
Cus I'm kinda a JackAss:)
I want my Godddaaammm Toys !


baby-orly.gif
 
So really, stop raining on people's parades. :rolleyes:

Seriously. Better to see people have fun with something; get excited and bought into something rather than live a dour life according to a specification and bank ledger sheet. :p Come middle of July (which is an eye blink away) everyone will be back to business as usual. Until then, let the kettle boil :D
 
The whole pre-order process is f'd up! I ordered from apple on tues @ 7:00 pst and got a confirmation.

All good right?

WRONG!

The next day they sent me an email stating that they undercharged me by $40 so I had to call apple the next day and add an additional $40+tax to my order, which then pushed my jun 24th ship date to Jul 2nd.

F u Apple!:mad:
 
The whole pre-order process is f'd up! I ordered from apple on tues @ 7:00 pst and got a confirmation.

All good right?

WRONG!

The next day they sent me an email stating that they undercharged me by $40 so I had to call apple the next day and add an additional $40+tax to my order, which then pushed my jun 24th ship date to Jul 2nd.

F u Apple!:mad:

Although for the inconvenience they shipped me a pair of in-ear apple headphones for free! A $79 value :cool:
 
Indeed Apple has moved towards the mainstream which is annoying. Quite off putting seeing chavs with iPhones.

I get quite annoyed when people who know nothing about the company itself buy Apple products. iPods and iPhones should be limited to those with macs only. Lets keep Apple small a more niche.
What do you suggest, a test before you are permitted to buy an iPhone?

Potential customer - "I'd like to purchase an iPhone"
Apple store - "I'd be happy to get that for you sir; now if you can just tell me the bus speed of the Macintosh SE/30"
 
Just got a shipment notification from Apple!!!

I ordered my son a iphone on the pre order from hell day. Just got an email from apple that it has shipped FEDEX with tracking number no less and the good news it is due to be delivered on the 23rd instead of the 24th. This is wonderful. Hope it works out well for the rest of you.

Personally, I am going to stick it out and wait for the white...:D
 
The problem is that the in-store "reservations" are complete BS. My confirmation email shows the model, price, location, and says, "Thanks for reserving your iPhone. It will be here June 24."

I made this "reservation" first thing in the morning on the 15th, but now that I look at the email again I notice the following fine print: "Pre-authorization does not guarantee iPhone availability at an Apple Retail Store. iPhone is sold on a first-come, first-served basis."

Basically, they tell you that you've made a reservation and that your phone will be there on the 24th. They prominently display in the email, "Please note that your reservation will be held until close of business on June 24." All of this leads one to believe that they have an actual phone reserved at a physical Apple store location. Then at the bottom in small, hard to read gray print on a white background, they inform you that what you've done does not amount to an actual reservation.

I am starting to get really pissed off. I've got a 3G that I bought a while ago, and it is starting to so its age. I've been patient and waited for the iPhone 4 to come out, and I chose in-store pickup rather than home delivery because I'm out of town on vacation and I don't want this brand new phone sitting on a front porch in a sketch part of town. Based on Apple's information, I thought I was making a reservation so that I didn't have to stand in line at 4:00 am like an idiot. Now I find out that I am an idiot, but only for trusting these people.

This is a disaster. I foresee yet another FCC inquiry into Apple's shady business practices.


I called my local Apple store just to find out how this reserved thing works. The lady told me that they will have your information and email address in their system so they will definently have a phone waiting for you. Lets hope she is telling the truth or my wife will be pissed lol :confused:
 
Are you freaking kidding? How cheap are you? :rolleyes:

Apple is free to cancel everyone's order as long as they don't take your money (or give it back if they already have).

Apple should give at least $50 off and personally apologize to those people who have had their iPhone orders canceled.
 
iPhone's Shipping?

So the last couple posts have been about iPhone's being shipped out. But all those that were shipped were ordered through the Apple website. I ordered mine through AT&T and it has yet to be cancelled, but I was curious if there were any AT&T orders shipping yet? Does anyone know?
 
So the last couple posts have been about iPhone's being shipped out. But all those that were shipped were ordered through the Apple website. I ordered mine through AT&T and it has yet to be cancelled, but I was curious if there were any AT&T orders shipping yet? Does anyone know?

AT&T has to get them first then they will ship them out
 
So what you're trying to say is.... you'll buy one as soon as the become available. :rolleyes:

It's total ******** that Apple doesn't tell people when the white iPhone will be available. Why do they have to make everything clouded in secrecy?? I have news for you Apple, you're not the CIA, and you're certainly not doing yourself any favors by keeping your customers in the dark.
 
Got mine cancelled

Here I was thinking I did something wrong. I feel a little better. Still angry though. They keep screwing this up. Everything about this process has been a nightmare. I had an order through AT&T which I cancelled on Wednesday only to find out today that AT&T rejected my Apple order. They said that I wasn't eligible when in fact I was. Both say they're sorry and there is nothing they can do. Sorry to all of those who also got their orders cancelled. We deserve something for the inconvenience.
 
But the good news is that we've finally found something that's more frustrating than where LeBron's going in free agency. I didn't think it would happen, but well done Apple, well done.
 
Here I was thinking I did something wrong. I feel a little better. Still angry though. They keep screwing this up. Everything about this process has been a nightmare. I had an order through AT&T which I cancelled on Wednesday only to find out today that AT&T rejected my Apple order. They said that I wasn't eligible when in fact I was. Both say they're sorry and there is nothing they can do. Sorry to all of those who also got their orders cancelled. We deserve something for the inconvenience.

Yeah, hopefully someone steps up and accepts some responsibility. Good luck with that one though.
 
Just got an email from apple that it has shipped FEDEX with tracking number no less and the good news it is due to be delivered on the 23rd instead of the 24th. This is wonderful. Hope it works out well for the rest of you.

Don't get too excited about that delivery date just yet. I recently ordered an iPod Touch from Apple. It was delivered two days later than what the shipping email/initial tracking info stated. US Customs caused the delay.
 
I called my local Apple store just to find out how this reserved thing works. The lady told me that they will have your information and email address in their system so they will definently have a phone waiting for you. Lets hope she is telling the truth or my wife will be pissed lol :confused:

In the morning I plan on calling the location at which I made my reservation to seek some info. Hopefully I am told the same thing.

I'm just pissed that now I am going to have to miss one of the last days of the group stage in the World Cup to sit in line like a fanboy loser. I'd rather be at a pub drinking beer and hoping Koman Coulibaly gets hit by a truck.
 
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