The 2016 maxed out Macbook Pro is $1000 more than the 2015 version, despite modest improvements. His comment was fair.
Whether it's a "fair" assertion or not is a matter of opinion, but it's the kind of opinion that the vast, vast majority of forum finds unnecessary to be shared, and the forum was expressing that. The OP had a right to express it (as long as the Mods don't care) and the rest of the forum has a right to tell him what they think of him sharing it.
But a large part of the pushback is because people
like you, who make these ridiculously disingenuous comparisons about price... i.e. comparing MAXED OUT prices of one model versus another, instead of comparing base prices between like-configured models... Apple now offers additional options that didn't exist before, that cost more money, i.e. a 2TB SSD that wasn't available on previous MBP's.
And before you comment further on the price to me, I literally couldn't care less. You either can afford their products or you can't. If a few hundred bucks difference is a deal-breaker for a MBP, then you can't afford it. That sucks for you (and I've been there myself), but if you think that's worth announcing to the world in a forum post, you're going to get ridiculed.
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The poster described it as many uses of assistance... enough so to be the primary reason given for staying with Apple.
My point wasn't specific to that poster, only to say that it's ironic to choose to stay with something that requires enough trips to get serviced that the service becomes a primary deciding factor.
I had a Ford recently that had amazing customer service whenever it went wrong. I could come in anytime, leave it and get a free service loaner with free gas -- best service I've ever had from any dealer on any car... but it went wrong a lot.
Now I have a car that hasn't gone in beyond regular maintenance. Sure, I won't get a service loaner if it needs warranty work, but it's still more convenient that it doesn't need to go in to begin with (touch wood!).
That's a fine example, and it's a good point in an appropriate context. But I hope you don't pull it out every time someone says they appreciate that Apple offers some of the best customer support in the business (especially for a HUGE tech company).
Apple's customer support actually has tremendous value to a lot of Apple's customers. It
is one of the primary differentiators between Apple and their competitors, and it's something that's often lost amongst the tech enthusiasts here who are used to (and capable of) figuring things out on their own.