YouTuber Claims 15-Inch MacBook Pro With Upgraded Core i9 Chip is Severely Throttled Due to Thermal Issues

[farewelwilliams]

Nope. It is the hardware vendor's job to create a machine that actually works.

Nope. Take a look at Google Maps on the iPhone while you're driving on the highway. Software is used to compensate for the occasional inaccurate coordinates reported by the GPS by averaging the last X coordinates. That's how Google Maps is able to keep you on the freeway even if the GPS reports that you're off the road.

If you designed software to display the user's location based exactly on what the GPS is reporting, your customers would hate it and go somewhere else. It's up to the software to compensate to provide a better user experience.

I could easily think of 10 other examples like these.

 

[flat five]

We just dumped all 50 Mac book pros ‘16 and ‘17. They do not perform. They are unserviceable. They have horrific support.

wait, so you bought 50 computers without knowing the serviceability?
(and fwiw, they are serviceable)

and are dumping them one year in?
can’t even repurpose them in such a large company with, i’m guessing, a thousand computers?

srry but your story sounds a bit far fetched
¯\_(ツ)_/¯

 

[DVD9]

I was holding on to my 17" MBP as long as I could.

I'm waiting as long as I can for a 17" MBP Retina. I have a 2012 15" and it's too small.

 

[dither dan]

Show me the numbers that they are losing anything.

Wow, a whole 50 computers?

Your not getting it. I am stating that in total, ALL contracts we purchase roughly 400 systems yearly. This does not include desktop machines. I am not saying anything about hitting Apple’s bottom line. Let me make this severely clear, they do not MAKE PROFESSIONAL GRADE EQUIPTMENT. Go back to your emails and daily driver equipment. We are getting ready to acquire two more companies that do research and media production and Apple will no longer be in the ecosystem. We do not care if it does not hit Apple bottom line. The point is that Apple does NOT MAKE PROFESSIONAL GRADE EQUIPTMENT. Get it? The point is that you and all of those who excuse this company are party to the false idea that they DO make quality PROFESSIONAL grade EQUIPTMENT. You are their bottom line. I LOVED Apple products. MacBook Pro is running off of the history of what the machine used to stand for. It is now a marketing ploy. The comment you made, “wow a whole 50 computers” is exactly the reason why Apple is getting away with it. Over the course of the next 4 year cycle that is nearly 1500 systems at our budget of 4k a system. Try and keep up. Enjoy the $3k netflix and email computer you bought. Enjoy sending it back. Enjoy it if it doesn’t let you down. I am in business, not feelings. They do not pay off. these are NOT pro level machines. They are boutique Laptops.

 

[Frank Dalton]

Nope. Take a look at Google Maps on the iPhone while you're driving on the highway. Software is used to compensate for the occasional inaccurate coordinates reported by the GPS by averaging the last X coordinates. That's how Google Maps is able to keep you on the freeway even if the GPS reports that you're off the road.

If you designed software to display the user's location based exactly on what the GPS is reporting, your customers would hate it and go somewhere else. It's up to the software to compensate to provide a better user experience.

I could easily think of 10 other examples like these.

False equivalency. This is not in any way similar to a microprocessor that is physically incapable of performing properly due to being stuffed into an inappropriate hardware enclosure. A better analog would be stuffing a GPS antenna into an enclosure that prevents it from receiving a signal half the time its being operated and then proceeding to blame the software vendor for not "dealing" with it.

The hardware is crap. This has nothing to do with software.

 

[Abazigal]

I guess Intel simply isn’t able to keep up with technology being increasingly personal. In the short-term, I suppose Apple may simply release a firmware update for increased cooling to fix the issue.

In the long-term, I predict that there will simply be no place for Intel in Apple’s mobile products. I wonder if that may have been the plan right from the MBP’s 2016 redesign?

 

[Frank Dalton]

I guess Intel simply isn’t able to keep up with technology being increasingly personal.

I didn't realize Intel designed the MacBook Pro chassis. Why is Apple's logo on these things?

 

[Abazigal]

I didn't realize Intel designed the MacBook Pro chassis. Why is Apple's logo on these things?

My point being that intel’s chip designs is currently at odds with Apple’s own product design decisions. Apple is about making products more personal, which amongst other things, means making them thinner and lighter (because to Apple, a more portable device is a better user experience). Which in turn means poorer thermals.

And if intel cannot offer what Apple wants (processors that produce less heats, amongst other considerations), then rather than Apple walking back on their product designs to accommodate the limitations of intel’s own chips, they will likely just ride out this rough period until they are ready to transition to their own arm processors.

If anyone can pull it off, it’s Apple.

 

[KOAO]

I am audibly laughing at everyone in this thread trying to somehow pin the blame on Intel. Intel releases Products, they aren't in Charge of making sure the Cooling is there. Thats Apple's Job.

But hey, anything to defend that new MacBook Pro with the i9 you just shelled out a fortune for right? :^)

 

[Frank Dalton]

My point being that intel’s chip designs is currently at odds with Apple’s own product design decisions. Apple is about making products more personal, which amongst other things, means making them thinner and lighter (because to Apple, a more portable device is a better user experience). Which in turn means poorer thermals.

And if intel cannot offer what Apple wants (processors that produce less heats, amongst other considerations), then rather than Apple walking back on their product designs to accommodate the limitations of intel’s own chips, they will likely just ride out this rough period until they are ready to transition to their own arm processors.

So your thesis is that Apple cares so much about delivering this "better user experience" that they decided to deliver a crappier one in the interim because, at some point in the future, they might transition to ARM processors?

If anyone can pull it off, it’s Apple.

Well, you certainly give them a lot more credit than I do at this point. Time will tell.

 

[KOAO]

My point being that intel’s chip designs is currently at odds with Apple’s own product design decisions. Apple is about making products more personal, which amongst other things, means making them thinner and lighter (because to Apple, a more portable device is a better user experience). Which in turn means poorer thermals.

And if intel cannot offer what Apple wants (processors that produce less heats, amongst other considerations), then rather than Apple walking back on their product designs to accommodate the limitations of intel’s own chips, they will likely just ride out this rough period until they are ready to transition to their own arm processors.

If anyone can pull it off, it’s Apple.

No, thats stupid. Beyond Stupid.

Apple doesn't ask for special Chips for their products. Who are you to say that Intel should bow to Apple's whim so that they can make a device a hair slimmer?

Apple can take this as a sign to accelerate to their Arm Processors if they wish, but saying that Intel needs to bow and makes special chips to conform to Apple not wanting to make a better chassis and a better cooling solution is down right stupid.

 

[cfdlab]

Yes. A thicker laptop would allow a heatsink with more mass, and bigger fan blades, which would have a huge effect on cooling. Would also allow the air vent to be raised off the table.

Would also allow to put 99 Whr battery to take care of the higher load.

 

[Abazigal]

So your thesis is that Apple cares so much about delivering this "better user experience" that they decided to deliver a crappier one in the interim because, at some point in the future, they might transition to ARM processors?

Well, you certainly give them a lot more credit than I do at this point. Time will tell.

I am saying that different people have differing interpretations for what a better user experience entails, and each has their own thresholds on what they are willing to compromise on (and what they aren’t).

You may hate on the thin and light form factor because of the compromised cooling. Someone else might love the improved portability and be okay with the thermal state because it has only a minimal impact on his workflow.

Who is to say whose needs should take precedence over who’s? Are the old timers obligated to a seat alongside Apple’s ruling elite just because they have been there with Apple right from the very start?

The MacBook Pro is a package of compromises and at the end of the day, what we can and should do is to have a better understanding of what it can and cannot do, so as to make a more informed purchase.

There is probably no excuse for the problematic keyboard, but the way I see it, the designers already have this final utopian vision of how they want they the MacBook Pro to be. Now, it’s simply a matter of waiting for the right parts to become available so they can be slotted in as necessary.

And don’t complain if / when the keyboard is replaced with a glass surface with haptic feedback. I am personally betting on it.

 

[dspdoc]

Your not getting it. I am stating that in total, ALL contracts we purchase roughly 400 systems yearly. This does not include desktop machines. I am not saying anything about hitting Apple’s bottom line. Let me make this severely clear, they do not MAKE PROFESSIONAL GRADE EQUIPTMENT. Go back to your emails and daily driver equipment. We are getting ready to acquire two more companies that do research and media production and Apple will no longer be in the ecosystem. We do not care if it does not hit Apple bottom line. The point is that Apple does NOT MAKE PROFESSIONAL GRADE EQUIPTMENT. Get it? The point is that you and all of those who excuse this company are party to the false idea that they DO make quality PROFESSIONAL grade EQUIPTMENT. You are their bottom line. I LOVED Apple products. MacBook Pro is running off of the history of what the machine used to stand for. It is now a marketing ploy. The comment you made, “wow a whole 50 computers” is exactly the reason why Apple is getting away with it. Over the course of the next 4 year cycle that is nearly 1500 systems at our budget of 4k a system. Try and keep up. Enjoy the $3k netflix and email computer you bought. Enjoy sending it back. Enjoy it if it doesn’t let you down. I am in business, not feelings. They do not pay off. these are NOT pro level machines. They are boutique Laptops.

Someone “severely” needs to calm their rage! LOL LOL

 

[Frank Dalton]

Who is to say whose needs should take precedence over who’s?

I think whatever doesn't cause a microprocessor in 2018 to throttle down to 800 MHz is probably the need that should take precedence in a "professional" notebook computer.

There is probably no excuse for the problematic keyboard, but the way I see it, the designers already have this final utopian vision of how they want they the MacBook Pro to be. Now, it’s simply a matter of waiting for the right parts to become available so they can be slotted in as necessary.

There you go again with the bizarre thesis that Apple is delivering a crappy user experience today because of something you think they will do in the future. They have a "utopian vision" and so are designing around that *now* even without having the "right parts"? What would be the purpose of this philosophy?

And don’t complain if / when the keyboard is replaced with a glass surface with haptic feedback. I am personally betting on it.

If that's the road they're going down, I will probably never buy another Mac.

 

[Abazigal]

No, thats stupid. Beyond Stupid.

Apple doesn't ask for special Chips for their products. Who are you to say that Intel should bow to Apple's whim so that they can make a device a hair slimmer?

Apple can take this as a sign to accelerate to their Arm Processors if they wish, but saying that Intel needs to bow and makes special chips to conform to Apple not wanting to make a better chassis and a better cooling solution is down right stupid.

And that’s why we have the impasse we have right now.

Personally, I think they both share the blame. Intel for not keeping its technology roadmap promises & Apple for designing a chassis that's clearly too thin to handle the thermal requirements of Intel's Coffee Lake i9 processor.

What we will likely disagree on is what Apple should do moving forward. You argue that they should make their laptops thicker. I believe it will simply convince Apple that they need to design their own laptop (and maybe even desktop) processors.

Apple is stubborn like that. To have the conviction to stick to your vision even when the odds seem stacked against you and it may seem like an otherwise unattainable goal. That’s what I like and admire about them, even if it means I get the short end of the stick at times.

Maybe I am a hopeless and deluded Apple sheep.

 

[dither dan]

Someone “severely” needs to calm their rage! LOL LOL

You are so right! lol, and i will take a chill pill!

 

[Frank Dalton]

What we will likely disagree on is what Apple should do moving forward. You argue that they should make their laptops thicker. I believe it will simply convince Apple that they need to design their own laptop (and maybe even desktop) processors.

Apple is stubborn like that. To have the conviction to stick to your vision even when the odds seem stacked against you and it may seem like an otherwise unattainable goal. That’s what I like and admire about them, even if it means I get the short end of the stick at times.

You might be right. The alternative is that Tim Cook has completely lost the plot. That's my bet at this point.

 

[cfdlab]

I am new on these forums and I came here to vent my frustration with the direction the mac line has taken. Otherwise I wouldnt show up on the forums though I have been a long term macrumors reader, just not on the forum. What I dont understand is why so many people who dont seem to have any issues with apple products are wasting their time on these forums. They are clearly not helping anyone, other than acting as unpaid apple defense lawyers. I guess a lot of people have too much time on their hands.

 

[Abazigal]

There you go again with the bizarre thesis that Apple is delivering a crappy user experience today because of something you think they will do in the future. They have a "utopian vision" and so are designing around that *now* even without having the "right parts"? What would be the purpose of this philosophy?

I think the point is that Apple doesn’t deliberately set out to screw the user over, much less deliver a poor user experience. They start with the desired end user experience in mind, then work backwards to see how they can deliver that experience using the current technology at hand.

Sometimes, the tech just isn’t as ready as they would like. Sometimes, that means a product gets held back. Sometimes, that means they decide to just ship it in its current state and hope that the core experience is good enough to make up for all the other drawbacks combined.

And sometimes, they bet right, and sometimes, they end up making the wrong call. That’s Apple for you.

 

[Abazigal]

You might be right. The alternative is that Tim Cook has completely lost the plot. That's my bet at this point.

To be fair, Tim Cook isn’t the one responsible for the products that make it out of Apple’s door. That would be Jony Ive and his design team. Tim Cook has taken on a more administrative and logistical role at Apple (in keeping with his strengths).

I guess one could argue that Tim is at fault for not reigning the design team in. As the CEO, I agree the buck does stop with him, but thought it would be useful to point out the state of affairs at Apple.

 

[Feenician]

What I dont understand is why so many people who dont seem to have any issues with apple products are wasting their time on these forums. They are clearly not helping anyone

These are discussion forums. There is no pre-requisite to “have any issues” to post here. Anyone can post, provided they do so within the rules.

 

[Burger Thing]

Maybe I am a hopeless and deluded Apple sheep.

We know that, Abazigal

 

[Frank Dalton]

I think the point is that Apple doesn’t deliberately set out to screw the user over, much less deliver a poor user experience. They start with the desired end user experience in mind, then work backwards to see how they can deliver that experience using the current technology at hand.

Sometimes, the tech just isn’t as ready as they would like. Sometimes, that means a product gets held back. Sometimes, that means they decide to just ship it in its current state and hope that the core experience is good enough to make up for all the other drawbacks combined.

And sometimes, they bet right, and sometimes, they end up making the wrong call. That’s Apple for you.

I wish I could be as charitable as you are in your interpretation. I think you give them massively undue credit for what is actually just Jony Ive's giant ego painting Mac hardware engineering into a corner it may never recover from if they keep this up. And Tim Cook, at best, just doesn't care or, at worst, is too dense to see what's happening.

But, hey, it'll be nice for the future if you're right and I'm wrong.

 

[flat five]

I guess one could argue that Tim is at fault for not reigning the design team in. As the CEO, I agree the buck does stop with him, but thought it would be useful to point out the state of affairs at Apple.

heh, i don't think Cook is Ive's boss.

(not positive but i really don't think Cook has much power over Ive.. or, for example, Tim can't fire Jony)