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web browsers (safari mostly but also chrome and Firefox) suddenly become unresponsive when I click any button or in the URL bar and I have to restart (often losing work) to get them working again.

Try using an ad blocker. Likely some errant or malicious script on a page is eating all the cycles on your system. Videos playing on webpages can be a huge drain also
 
This is not new. They have been doing it for decades. Even in the early Mac days suppliers complained about Jobs and how he expected them to make pennies of profits. Some suppliers refused to business with Apple because of this attitude.

As they say "Pay peanuts, you get Monkeys" never been more apparent as Apple crushes it's suppliers ever more to maintain it's own very generous margins to the cost of the customer; cheap to produce, inordinately expensive to repair o_O

Q-6
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I think with Apple squeezing their suppliers on the cost, and the suppliers skimping on the quality of materials to just make do with whatever profit they can make... these issues are bound to happen.

Apple might pull through on their brand name for a few years, but if things dont improve. Well.. mac might die. Apple will survive (and possibly thrive) off the phone and other gadgets. Well. A lot of possibilities

Don't think for one second, Apple is literally crushing it's suppliers and those unfortunates that need Apple licencing. Brute forcing with it's scale of economy, the few I know who deal, absolutely hate Apple as it just a one way street.

Personally I'd tell em to go **** themselves, as top tier always makes out, and selling yourself short never pays off in the long run. My money is on that's exactly what NVIDA told Apple and why Mac's current GPU are what they are...

Never sell yourself or your company short, regardless of what's on the table. Know your worth and "stick to your guns"

Q-6
 
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Yes, abandoning ship. Now using Samsung galaxy a6+ dual-sim phone, 6" screen.
Selling 12.9" iPad pro original.
Selling iPhone 8 4.7".
Selling iPhone SE 4"
Selling iPad mini 8"
Selling MacBook Pro 2015 15"

The only thing I keep is a MB Air 13" 2017 bought in 2018 with 512 GB storage and i7 processor. Will probably dual boot with windows.

All of this because they screwed the keyboards to the unusable, and ditched the SE instead of giving it the touch ID 2.
Also, I don´t trust the software anymore, after the iPad pro crashed constantly on iOS 11 to the point that I couldn't stand using it anymore. I loved it in the beginning.
[doublepost=1549052986][/doublepost]Forgot to mention, I use the MBAir with EL CAPITAN. And 1password for passwords.
 
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Yes, abandoning ship. Now using Samsung galaxy a6+ dual-sim phone, 6" screen.
Selling 12.9" iPad pro original.
Selling iPhone 8 4.7".
Selling iPhone SE 4"
Selling iPad mini 8"
Selling MacBook Pro 2015 15"

The only thing I keep is a MB Air 13" 2017 bought in 2018 with 512 GB storage and i7 processor. Will probably dual boot with windows.

All of this because they screwed the keyboards to the unusable, and ditched the SE instead of giving it the touch ID 2.
Also, I don´t trust the software anymore, after the iPad pro crashed constantly on iOS 11 to the point that I couldn't stand using it anymore. I loved it in the beginning.
[doublepost=1549052986][/doublepost]Forgot to mention, I use the MBAir with EL CAPITAN. And 1password for passwords.

Once we were 100% Apple, I retired the last working Mac January this year. Simply don't need Apple's hypocrisy & narcissism, just want sensible hardware and software that makes sense & works without issue...

Q-6
 
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I had some issues with 10.14.1 and then they fixed it in 10.14.2, but now it is back again in 10.14.3.

I love how they use the phrase: "It will be fixed in the next software update."

Flickering screen on external display.
 
I'm typing this on my almost brand new MB air. That they just discontinued. I bought this machine in 2010, with a Intel core 2 duo processor. The ergonomics of this machine has still not been matched. The way that it slopes down in the front, to enable you to put the wrists on, with no interruption at all, like a Ferrari. I still have my original mac from 2010. I will keep both of these machines for as long as they last.
Macbook air is what brought me in to this ecosystem, and it seems - what brings me out.
I like my new samsung phone, actually multitasking is better than iOS.
 
Funny how this place used to be a temple of ultra Fans, and now is a broken community of complainers.

I hope they bring in Scott Forstall as CEO.

"He midwifed iOS; he was close enough to Steve Jobs to be nicknamed mini-Steve. Forstall was, in short, high enough up the food chain to be a contender for the role of CEO. Too high, in other words to be unceremoniously shoved out the door."
https://www.forbes.com/sites/erikam...y-where-mini-steve-gets-the-axe/#4ae496a836b8

Global Equities Research posits that Browett has tarnished Apple's retail brand. "Apple's retail staff of late has been very pushy on making sales versus letting people experience the products," it says in a new note about the executive shuffle. "The quality of Apple Genius Bar employees has been steadily declining."

This is actually the reality now, even though Browett gone. I almost never meet somebody in an Apple store that has any real experience with the products, no passion, they just want to move product. You have to class action lawsuit to get defects fixed. You also need to translate general computing terms to the staff in order to get the service you need on your products.
 
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I'm jumping on the MacBook Air wagon by buying older used/defective units, swapping parts, and selling them for a bit of profit. I can't make a living by doing this but I earn a few dollars and this keeps parts out of the landfills.
 
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Funny how this place used to be a temple of ultra Fans, and now is a broken community of complainers.

I hope they bring in Scott Forstall as CEO.

"He midwifed iOS; he was close enough to Steve Jobs to be nicknamed mini-Steve. Forstall was, in short, high enough up the food chain to be a contender for the role of CEO. Too high, in other words to be unceremoniously shoved out the door."
https://www.forbes.com/sites/erikam...y-where-mini-steve-gets-the-axe/#4ae496a836b8


I was a ultra fan. Until a couple years ago. Now when things haven't improved during the last couple years, I'm moving away. I'm Android now.
 
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I'm jumping on the MacBook Air wagon by buying older used/defective units, swapping parts, and selling them for a bit of profit. I can't make a living by doing this but I earn a few dollars and this keeps parts out of the landfills.

MacBook Air is still only dual core a decade later. Nothing has happened to the form factor. Touch ID is almost six years old. Retina display is a seven year old technology.

It is so far away, in terms of innovation, from the unveiling in 2008 when Steve Jobs released the MacBook Air. It is more like, let's put it all this old technology into a computer and call it new and slap on some extra dollars to make it valuable like Veblen goods.

I hope the next planned obsolescence from Apple is Tim Cook, but in the US there is no law against planned obsolescence, so I guess we have to learn to live with him. Without the appeal of Macs there will be no appeal to make apps for iOS. Top ten apps are and will stay monopolised by the big four and their line of apps, so they don't need new developers outside of well established?

 
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MacBook Air is still only dual core ten years later.

Doesn't matter, it's more that good enough. What matters is the ergonomics, and that it works as it should. Example: ... hmmmmmm...... hmmmmm kkeeey..... booarrdddd .. ?
 
Doesn't matter, it's more that good enough. What matters is the ergonomics, and that it works as it should. Example: ... hmmmmmm...... hmmmmm kkeeey..... booarrdddd .. ?

I think their best idea was the MacBook 12", but their best execution was the Air 11" Late 2010.
 
I think their best idea was the MacBook 12", but their best execution was the Air 11" Late 2010.

If my 13" air had a retina, it would be the best computer in history. that was not to be... so i will do with this one, it's still good enough for me. What happens when it breaks down? I dont know, we probably dive into our smartphones, like the upcoming generation.
 
If my 13" air had a retina, it would be the best computer in history. that was not to be... so i will do with this one, it's still good enough for me. What happens when it breaks down? I dont know, we probably dive into our smartphones, like the upcoming generation.

I guess desktops and laptops are finished as products still being refined, and smartphones and tablets may have reached that plateau too. eSIM and 5G may bring fourth something different, but wearables are still reliant on other devices very unlike smartphones and tablets. Smartphones are the smallest truly wireless computer out there. I still like the interface on laptops for work as apps for tablets and phones tend to be good for wasting time rather than developing solutions.
 
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Let's do a toast for the MacBook Air, 2008-2018. RIP Peace Cheers!
It was the best humanity could do, with all its limitations. RIP MBA.
[doublepost=1549060540][/doublepost]Discontinuing the SE is one thing, I can understand the world going to larger phones, because bluetooth and everything. But discontinuing the Air, it's plain stupid (back to the topic of the thread). They should not have discontinued the air, but keep upgrading it in the current chassis.
 
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I jumped ship about 3 years ago.
Accidentally. Thought I was just going for a swim, but ended up staying.
My big thing was VR.
I HAD just recently built a Hackintosh because the Mac could not compete on ANY level when it came to doing any serious PC gaming about 3 years ago.
And when I first built it, it was primarily a MAC and everything in it and about it was geared towards Mac compatibility. And it really worked out well.
I had a homemade mac, that at the time, 3 years ago, blew anything Apple had to offer out of the water. Including the Pro at the time. (17 4790, 32GB RAM, 1TB SSD MAC, 500GB SSD WIN, and an NVIDA 970). The sucker screamed.
Then VR came along. I got hooked like a starving fish on a fat worm.
Got my VIVE on launch day.
Then my focus shifted to the BEST VR experience I could get, rather than the best MAC experience.
That's where the trouble started.
To keep pace I always got the latest and greatest NVIDIA had to offer and as anybody who hacks can tell you, that meant for a BAD experience.
I think it took about a year for NVIDIA to finally release PASCAL drivers to go along with my 1080, then my 1080TI. So I was forever stuck between switching out inputs for perfomance vs the MAC environment.
Then I just started booting to the Mac less and less at home.
And just really got used to Windows 10.
It's not a bad OS. Different, but not bad.
Would I go back?
In a heartbeat.
But here we are in 2019 and outside of a $10,000 iMac Pro Apple
still has yet to release a machine that can do high end VR.
I now have a Vive Pro. Soon to have a Pimax 5k Plus.
And the video power I need to drive it just is not available on a mac of any form.
(POSSIBLY the latest iMac with the Radeon 580 8GB.-but even then at low to medium settings. I would love to hear any feedback on anybody trying VR in that setup)

The windows experience is not bad. The hardware is fantastic. And interchangeable.
I used to be the biggest Mac evangelist in the world and I am still all tied up in the eco-system.
(iPad pro, Apple iPhone, Homepod, and Apple TV. The things they CHOOSE to focus on, they still do VERY well)
I just wish Apple would make a computer to fit my needs.
They are slowly alienating a huge segment of buyers, both Gamers and Pros.
That might not be the path they choose for continued success, which I am sure they will still have.
I just wish there was still room for me in there.
I gots the monies.
Just need the products.

WRC
 
I very rarely do anything on my Mac's that I own personally. No real reason other than I got bored with Apple. From the iPhone, to iPad, to the Mac...the experience just wasnt the same. I've been primarily using my Lenovo ThinkPad P52 and Windows 10 Pro, and resurrected my Dell Precision 5510 with Ubuntu. I think Apple still makes some of the best looking machines in the business.
 
I sold my Macbook Pro and bought a Pixelbook. Honestly, I don't love it, but I think about going back to that horrible keyboard on the new Macbook models and I simply can't go back.
 
Funny how this place used to be a temple of ultra Fans, and now is a broken community of complainers.

I hope they bring in Scott Forstall as CEO.

"He midwifed iOS; he was close enough to Steve Jobs to be nicknamed mini-Steve. Forstall was, in short, high enough up the food chain to be a contender for the role of CEO. Too high, in other words to be unceremoniously shoved out the door."
https://www.forbes.com/sites/erikam...y-where-mini-steve-gets-the-axe/#4ae496a836b8

Global Equities Research posits that Browett has tarnished Apple's retail brand. "Apple's retail staff of late has been very pushy on making sales versus letting people experience the products," it says in a new note about the executive shuffle. "The quality of Apple Genius Bar employees has been steadily declining."

This is actually the reality now, even though Browett gone. I almost never meet somebody in an Apple store that has any real experience with the products, no passion, they just want to move product. You have to class action lawsuit to get defects fixed. You also need to translate general computing terms to the staff in order to get the service you need on your products.

I think the same, Forstall was clearly removed as he was a challenge to the current management. Cook is a good CEO, however not the right man for Apple as he's solely focused on profit, not the product or the customers. Jobs knew great products would naturally draw customers and profits would come. Cook lacks the imagination & panache to pull that one off, and here we are today....

Q-6
 
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This thread is a testament to it. Apple computers had a draw, like a magic that has just completely disappeared. A lot of it is emotional attachment but a huge number of loyal apple fans have come to the point where its just saturated and are hanging on to 2013-15 machines. The price just isn't worth it for hardware that hasn't just got one issue, there is a a multiple big issues that ruin the experience and they aren't isolated.

The 15" MBP would replace everything I have but some of the highlight issues

T2 - Panics
Low quality Display Cables ruining the displays from opening and closing... wow
Keyboard
Crackling speakers
thermal issues on launch with CPUs that aren't worth the upgrade, the entry i7 performs so similarly to the i9 for £400 less.

I can't remember a time that an apple computer had this many headline issues. Any one of these essentially render the product useless.

This whole generation is a flop really and they are probably the worst machines for reliability for a pre owned point of view so that premium you pay isn't going to stick like it used to.

I feel like this is really sever damage that will be irreparable. Realistically we are looking at 2020/21 for a redesign so 2016-2020 4 years of machines...

Its unacceptable when your paying 40% more than the windows market.
 
Many of us feel your frustration OP.

I'm personally saved by having a 2015 15" that does all I need for now and likely a few years to come, so I'm just not confronted with a mandatory decision right now - thank god.

If I did have to make a decision right now and I couldn't buy a 2015 model...

Instead of abandoning ship, I am getting more passengers on board - have just purchased a refurbished 2015 15" MacBook Pro for a family member, adding to the 2014 15" I already have, and if it proves to be a good deal, I will buy another one from the same supplier, as a spare. Just because there are newer items and some have issues, it does not mean throwing out the baby with the bath water.
 
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Apple computers had a draw, like a magic that has just completely disappeared.
Agreed, there was something different and better with Macs, but has since disappeared.

A lot of it is emotional attachment but a huge number of loyal apple fans have come to the point where its just saturated and are hanging on to 2013-15 machines
Having an emotional attachment is natural, as is defending one's purchase decisions. Yet after years of justifying/defending apple they're just a multi-billion dollar corporation looking out for one thing, their shareholders. I've said this before, Apple's focus used to be on making insanely great products, now its focus is making insanely great profits.

Its unacceptable when your paying 40% more than the windows market.
I paid about 2,300 for my Lenovo X1 Extreme, it has a 4k screen, Nvidia 1050-Ti, a better keyboard, 32GB of ram, 1 TB of storage and extended warranty. The ram, ssd and battery are replaceable, unlike the MBP. The keyboard is water proof and while the laptop is not as thin as the MBP the keyboard is lightyears better.

A comparable MBP with A/C will be in the neighborhood of 4,300 dollars.
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Instead of abandoning ship, I am getting more passengers on board - have just purchased a refurbished 2015 15" MacBook Pro
So you're getting more people to buy Apple laptops, yet convinced them that the a nearly four year old computer is better then what apple has in 2019?
 
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I just bought a 2015 yesterday. I like Macs for the OS, not the hardware. So I just look for the most reliable edition around. If the 2015 weren't around then I'd consider putting together a Mini + portable KVM.
 
I've not posted here for years. Looking at my account I see that I joined eight years ago.

So I've had eight wonderful years of using Macs and telling anyone who'd listen how great they were. I converted several people. I switched when I moved into more creative web and content work from IT consultancy, found a workflow that worked for me, and never imagined going back.

Well today's the day it all came to an end. I've just ordered a Surface to collect this afternoon.

After spending around £2500 on a loaded 2018 MBP, I've had the keyboard issues within three months, despite being really careful about food and dust. The maddening thing is that I have little periods of it working OK, and I don't actually mind the general feel of the keyboard, but when it flares up its impact on writing workflow is immense.

Abandoning ship makes me sad, because I love working with these machines. Finding replacements for my apps and designing a new workflow isn't something I particularly relish, though I will obviously try to find some fun in it!

My reason for abandoning ship isn't specifically about a flaky keyboard, however. It's Apple's staggering arrogance around helping the people who have these problems. My MBP is literally the tool of my trade - it's a "pro" machine at very much a "pro" price tag.

And yet:

- Apple Support won't give me any certainty of a lead time for fixing until I take a day off work to visit a service centre AT MY EXPENSE.

- Apple offer no kind of on site support even if I were willing to pay.

- Apple won't guarantee a loan machine until I visit the service centre.

- Apple say I don't need to wipe my data but you can detect the shoulder-shrugging when I suggest there are likely implications around my client's data and data protection / GDPR.

- Apple won't even offer a send-in service in my area (UK). This would be far more convenient as I have an old 2012 MBP I can restore my backup to. At least then I could continue to work and not waste any more billable time.

- I will be expected to take another day off to collect the machine when it is repaired / swapped.

- Apple's team display zero empathy around the realities of how much of a time drain this is, even though these keyboard issues are incredibly common and well-publicised.

So I find myself in a position of wondering how I can trust Apple anymore. That's the sad reality.

Despite care I've had issues with my left shift (now OK), my E key (ongoing and very common judging by forums), the spacebar (intermittent), and this morning alone I've encountered a sticky enter key and a strange crunch from the +/=. For this reason I'm pretty much certain this won't be the last time I have to waste all this time if I continue to use a MBP from this generation, and hearing reports from people who are on their fifth replacement doesn't help.

Days when I can't work because I'm travelling to and from an Apple store are days when I bleed money and I simply can't afford it.

I'm gutted to be honest.

Just in case anyone points out that I may have reliability issues with another brand, I accept that is a fair point. But before looking at a surface I thought about this and looked at their warranty procedure. There are some important differences:

1. Microsoft do offer a send in service and publicly commit to a lead time.

2. They are transparent about the cost of out-of-warranty repairs.

3. There isn't a well-documented issue with their hardware that's resulted in sketchy excuses and class-action lawsuits.

There is definitely some emotional brand attachment here but what's making it easier to walk away is Apple's arrogance.
 
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