Funny how this place used to be a temple of ultra Fans, and now is a broken community of complainers.
I hope they bring in Scott Forstall as CEO.
"He midwifed iOS; he was close enough to
Steve Jobs to be nicknamed mini-Steve. Forstall was, in short, high enough up the food chain to be a contender for the role of CEO. Too high, in other words to be unceremoniously shoved out the door."
https://www.forbes.com/sites/erikam...y-where-mini-steve-gets-the-axe/#4ae496a836b8
Global Equities Research posits that Browett has tarnished Apple's retail brand. "Apple's retail staff of late has been very pushy on making sales versus letting people experience the products," it says in a new note about the executive shuffle. "The quality of Apple Genius Bar employees has been steadily declining."
This is actually the reality now, even though Browett gone. I almost never meet somebody in an Apple store that has any real experience with the products, no passion, they just want to move product. You have to class action lawsuit to get defects fixed. You also need to translate general computing terms to the staff in order to get the service you need on your products.