Anyone else abandoning ship?

[SDColorado]

What Mac are you using with a T2?
That’s ridiculous I’d be returning that if my $2K+ computer was crashing for no reason

2018 MacBook Pro. Been running Beta Mojave trying to resolve the issues, but been a no-go. Of course I didn’t have the issues during the return period and I can’t get it to crash on demand. So I keep submitting them. Have had a couple random shutdowns as well where I did not get a crash report that I could find.

But it shuts down and eventually restarts with what can best be described as a “sigh.” I mean it literally sounds like the machine took a big exaggerated sigh and rebooted.

 

[jezbd1997]

2018 MacBook Pro. Been running Beta Mojave trying to resolve the issues, but been a no-go. Of course I didn’t have the issues during the return period and I can’t get it to crash on demand. So I keep submitting them. Have had a couple random shutdowns as well where I did not get a crash report that I could find.

But it shuts down and eventually restarts with what can best be described as a “sigh.” I mean it literally sounds like the machine took a big exaggerated sigh and rebooted.

110% get your struggles.
Back a few years I picked up a new 13” MBP 2015 and had software & hardware issues. Tried the beta route (reporting bugs constantly was a drainer) to try and see if it would “fix” itself. But no.
They ended up replacing some parts as some things came up faulty on diagnostics, but I still had issues (graphics lag and software glitches I’ve never had on any Mac) and they were going to give me a whole new replacement but I ended up just requesting a refund. Australia is good for that I guess as we have consumer law if anything goes to sh*t within a 2 year timeframe.
I would take video with your phone if anything happens to show them and try to get either a refund or logic board / computer replacement if it keeps happening

 

[SDColorado]

110% get your struggles.
Back a few years I picked up a new 13” MBP 2015 and had software & hardware issues. Tried the beta route (reporting bugs constantly was a drainer) to try and see if it would “fix” itself. But no.
They ended up replacing some parts as some things came up faulty on diagnostics, but I still had issues (graphics lag and software glitches I’ve never had on any Mac) and they were going to give me a whole new replacement but I ended up just requesting a refund. Australia is good for that I guess as we have consumer law if anything goes to sh*t within a 2 year timeframe.
I would take video with your phone if anything happens to show them and try to get either a refund or logic board / computer replacement if it keeps happening

Unfortunately the “sighing shutdowns” are so sporadic that unless I used my action cam in “dash cam” looping mode, I am not sure how I would capture it when it happens.

Of course I restart in diagnostic mode after each one, but it never reports any problems and when I chatted with executive relations, they give me “you can bring it in to the Genius Bar and they can run an extended diagnostic,” but that yielded nothing either.

When it is working it seems to be working normally and no failed components, just random and infrequent shut downs and crashes.

More an annoyance than a problem I suppose, but on a $4500 laptop you should be able to expect better imho.

 

[jezbd1997]

Unfortunately the “sighing shutdowns” are so sporadic that unless I used my action cam in “dash cam” looping mode, I am not sure how I would capture it when it happens.

Of course I restart in diagnostic mode after each one, but it never reports any problems and when I chatted with executive relations, they give me “you can bring it in to the Genius Bar and they can run an extended diagnostic,” but that yielded nothing either.

When it is working it seems to be working normally and no failed components, just random and infrequent shut downs and crashes.

More an annoyance than a problem I suppose, but on a $4500 laptop you should be able to expect better imho.

Yeah exactly right, that seems to be half the issue with Apple lately. Spending more and having more issues

 

[SDColorado]

Yeah exactly right, that seems to be half the issue with Apple lately. Spending more and having more issues

Not so different with my iPhone. Bluetooth frequently stutters and cuts out when I am listening to music. I have been in to the Apple store a few times.

First time they removed all my Bluetooth stuff and re-paired the earphones I brought in. It worked in store, but not long after.

Second time they did stupid thing with turning Bluetooth off, doing a hard reset and turning Bluetooth back on. It worked in store, not long after.

Third time they ran a diagnostic. Found nothing . Suggested I wipe it and set it up as new. Same result as above.

Then I tried beta IOS to see if that would solve the issue. It didn’t and further more they will offer you no support if you have beta OS installed.

This all began last summer. Music still stutters and cuts out. But I have given up trying to solve it. I do a hard reboot and it works for a day or two.

I am sure am listening wrong because it can’t be the phone or the Airbuds.

 

[turbineseaplane]

I guess ARM will eliminate the need for BridgeOS maybe?

It'll be even better - the entire machine will run BridgeOS!

 

[Naaaaak]

When it is working it seems to be working normally and no failed components, just random and infrequent shut downs and crashes.

All your issues sound T2-related. Do you experience the same ills in Safe Mode to confirm the hardware is at fault?

 

[SDColorado]

All your issues sound T2-related. Do you experience the same ills in Safe Mode to confirm the hardware is at fault?

Unfortunately they are so infrequent that I would have to work in Safe Mode for weeks. Like I said, more an annoyance than anything. But they shouldn’t still be happening. iMac Pro was “patient zero” for and released 12/2017 and we are still having issues almost 1.5 years later.

 

[jerryk]

Oh, don't worry. I live in a rural area with zero hydrogen stations. I think there are like two plugins for electric vehicles within 100 miles of me. Mine runs on gasoline.

If you have access to electricity at home you can do what I do 99% of the time, charge at home. 10 seconds to connect, 10 seconds to disconnect. Do it every night and wake up full every morning. It is cell phone charging, not car filling station operations.

 

[Mendota]

Base Price: $4900
Memory Upgrade: $5200
Vega 64 16GB: $700

All of a sudden we are looking at All-in-One priced at just under $11K.

Wonder what the Mac Pro redesign will have in store?

I think Apple hopes that people will just forget about the MacPro and accept these as the new "normal" for professionals. After all who is the right mind given a choice between an upgradable workstation that you can upgrade over time and avoid the one time all or nothing hit vs being able to gradually add more ram and drives over time?

I hate to be cynical but it is taking way too long to release what should be a simple upgrade. What does a workstation need besides a case, drives, ram, ease of accessibility, and lots of space?

 

[turbineseaplane]

I hate to be cynical but it is taking way too long to release what should be a simple upgrade. What does a workstation need besides a case, drives, ram, ease of accessibility, and lots of space?

I'm also curious what they could really to make it more "Pro"..

I guess just offering the same types of internals in some small case that makes it headless and you can attach 1, 2 or 3 of their new $4500 6k monitors

 

[pshufd]

To make it more Pro, you offer Xeons so that you can put in more than one CPU. So you have an option for 16 cores/32 threads. Or maybe you can put in three or four CPUs and get some really insane core counts. You've been able to order stuff like that at Dell for something like ten years.

 

[turbineseaplane]

To make it more Pro, you offer Xeons so that you can put in more than one CPU. So you have an option for 16 cores/32 threads. Or maybe you can put in three or four CPUs and get some really insane core counts. You've been able to order stuff like that at Dell for something like ten years.

I hear you on the multiple CPU’s part, but the iMac Pros do use Xeons already.

Thye can be bto’d up to 18 core Xeon as of now.

 

[rutrack]

I think Apple hopes that people will just forget about the MacPro and accept these as the new "normal" for professionals. After all who is the right mind given a choice between an upgradable workstation that you can upgrade over time and avoid the one time all or nothing hit vs being able to gradually add more ram and drives over time?

I hate to be cynical but it is taking way too long to release what should be a simple upgrade. What does a workstation need besides a case, drives, ram, ease of accessibility, and lots of space?

I think the major challenge is how to make it not upgradable by user , and they are willing to wait as long as needed before they find a solution, to continue selling with current business model, where they charge huge amount for configurations above average.

 

[richinaus]

110% get your struggles.
Back a few years I picked up a new 13” MBP 2015 and had software & hardware issues. Tried the beta route (reporting bugs constantly was a drainer) to try and see if it would “fix” itself. But no.
They ended up replacing some parts as some things came up faulty on diagnostics, but I still had issues (graphics lag and software glitches I’ve never had on any Mac) and they were going to give me a whole new replacement but I ended up just requesting a refund. Australia is good for that I guess as we have consumer law if anything goes to sh*t within a 2 year timeframe.
I would take video with your phone if anything happens to show them and try to get either a refund or logic board / computer replacement if it keeps happening

Yep the consumer law here is awesome. I did something similar, but took the opportunity to upgrade.
[doublepost=1553073325][/doublepost]

I think the major challenge is how to make it not upgradable by user , and they are willing to wait as long as needed before they find a solution, to continue selling with current business model, where they charge huge amount for configurations above average.

Exactly. This macpro is not going to be a normal desktop like the cheese grater. If it were it would have been released ages ago. I am very interested to see what they do, as it could be amazing if combinations were transferable accross different hardware, like the gpu could be used with a MBP for those who need less CPU and more GPU.

The other major thing that is really getting to me recently is how crap some apps are on the mac compared to the PC [on the same hardware]. Fusion 360 I am looking at you in particular. The PC must get all the priority development ! I also want Rhino to get out of WIP mode ASAP, as it is quite flakey at present for the mac, and cant wait to see it running the same as the PC version.

 

[Falhófnir]

I have to say, credit where it's due. The updates that have been trickling out this week have by and large ticked the right boxes. I just hope when it comes to the MacBook Pros they approach the updates in a similar manner. For the products they have updated, it's been a case of they weren't broken and Apple did right not to fix them, but the MBP is going to be a slightly different story as they do need fixing. Still, I have more hope of actually seeing positive developments for the line now than I did a week ago.

 

[turbineseaplane]

I think the major challenge is how to make it not upgradable by user , and they are willing to wait as long as needed before they find a solution, to continue selling with current business model, where they charge huge amount for configurations above average.

This is so spot on..
They appear to have made it a design objective to "force" only Apple upgrades at the time of purchase.

It's probably taking a lot of engineering to figure out how to offer "Pro upgrades" after a couple years of hardware ownership that are locked down and highly lucrative for Apple.

Heaven forbid they make a nice looking case and use standardized connections inside!
Customers then might not be forced to bend over

We can't have that..
-Tim

 

[Queen6]

This is so spot on..
They appear to have made it a design objective to "force" only Apple upgrades at the time of purchase.

It's probably taking a lot of engineering to figure out how to offer "Pro upgrades" after a couple years of hardware ownership that are locked down and highly lucrative for Apple.

Heaven forbid they make a nice looking case and use standardized connections inside!
Customers then might not be forced to bend over

We can't have that..
-Tim

It's been blatantly obviously for years, same as Apple wants to kill all 3rd party repairs as both are likely significant revenue streams...

Q-6

 

[eltoslightfoot]

It's been blatantly obviously for years, same as Apple wants to kill all 3rd party repairs as both are likely significant revenue streams...

Q-6

This is actually my biggest issue with Apple as time has gone on. As someone who has built computers for two decades it drives me crazy. Especially when you consider how Apple started.

https://www.theguardian.com/environ...aska-farmers-right-to-repair-john-deere-apple

 

[MattG]

I recently upgraded from a 2014 MacBook Air to a 13" MacBook Pro, the 2017 model without the TouchBar, because it was the only model that seemed to even remotely make sense for me to buy. I really wanted something bigger than 13", but the only option Apple has with a bigger screen is the baseline MacBook Pro for more than double the price of what I paid. It's ridiculous that there's that big of a gap in their product line. There are home users/pro-sumers who want a laptop with a bigger screen.

It's getting harder and harder for me to justify buying Macs in general these days. I think about how I got my sister and parents to switch years ago. Today if they had to buy new equipment I don't know if I could justify trying to get them to buy Apple again. I have trouble convincing myself now, let alone my family. Aging hardware, some models that haven't been updated in years and are still selling for way more than they should be... I use Windows 10 all day long at work...it's not as pretty as Mac OS but it ain't horrible. Little by little I'm considering the idea of becoming an iPhone/iPad only household where Apple is concerned, and switching to something else for the rest. Just doesn't seem worth it anymore.

^ Quoting myself here because I ended up changing my mind. I actually just filled out a return request for the MacBook Pro and ordered a Huawei MateBook X from NewEgg. They had a killer deal going on this morning ($1,139.99) and the more I thought about it, the more I felt like a sucker for trying to justify keeping the MacBook Pro.

People seem to have nothing but good things to say about this thing. Quad-core i7 processor, 2x the RAM, 4x the hard drive space, killer battery life, a USB 3.0 port (in addition to the same two USB-C ports Apple provides) and $160 less than what Apple charges for a now two-year-old 13" MacBook Pro. "At least I don't have to deal with Windows" just isn't enough of a justification for me anymore.

 

[MimicBunion972]

^ Quoting myself here because I ended up changing my mind. I actually just filled out a return request for the MacBook Pro and ordered a Huawei MateBook X from NewEgg. They had a killer deal going on this morning ($1,139.99) and the more I thought about it, the more I felt like a sucker for trying to justify keeping the MacBook Pro.

People seem to have nothing but good things to say about this thing. Quad-core i7 processor, 2x the RAM, 4x the hard drive space, killer battery life, a USB 3.0 port (in addition to the same two USB-C ports Apple provides) and $160 less than what Apple charges for a now two-year-old 13" MacBook Pro. "At least I don't have to deal with Windows" just isn't enough of a justification for me anymore.

I got a Huawei Matebook X Pro a few months ago but ended up returning it.
If you use it as a stand alone laptop, it is all good. If you dock it to external monitors all the time, as I do, there is an annoying issue, not with Huawei but with Intel's integrated graphic: When you connect 4K monitor via thunderbolt cable, which also powers the laptop, you only get 6-bit color. If you use a USB c charger, it works fine. But I needed to connect 2 monitors, no place for a charger. That was the deal breaker for me. Hope it works for you. Good luck!

 

[Queen6]

This is actually my biggest issue with Apple as time has gone on. As someone who has built computers for two decades it drives me crazy. Especially when you consider how Apple started.

https://www.theguardian.com/environ...aska-farmers-right-to-repair-john-deere-apple

It's greed pure and simple, as that's all drives Apple now. If the products, upgrades and services were so very standout there would be no need, however innovation, risk, adventure have long departed Apple in favour of margins and nickel & diming the customer at every possible opportunity...

Everyone needs to watch the legendry 1984 Superbowl advert, Apple has literally become exactly what it once so vehemently stood against - Apple was once indeed very different, today little more than a shallow disappointment.

What a waste...

Q-6

 

[MattG]

I got a Huawei Matebook X Pro a few months ago but ended up returning it.
If you use it as a stand alone laptop, it is all good. If you dock it to external monitors all the time, as I do, there is an annoying issue, not with Huawei but with Intel's integrated graphic: When you connect 4K monitor via thunderbolt cable, which also powers the laptop, you only get 6-bit color. If you use a USB c charger, it works fine. But I needed to connect 2 monitors, no place for a charger. That was the deal breaker for me. Hope it works for you. Good luck!

I should be ok then...this will primarily be used as standalone. Thanks for the info though!

 

[09872738]

This is actually my biggest issue with Apple as time has gone on. As someone who has built computers for two decades it drives me crazy. Especially when you consider how Apple started.

Yep. What's more, its stupid: you can't squeeze out money of someone who denies purchasing your products in the first place.
And denying to purchase is the natural reaction we see all over the place. Great products, but held back by crazy insane marketing decisions.

It is almost like they WANTED people to stay away from Macs. Its comical. Paradox. Just crazy

 

[k27]

It is almost like they WANTED people to stay away from Macs. Its comical. Paradox. Just crazy

+ 1

That's exactly what I think sometimes.
Unfortunately Apple has made questionable decisions in recent years.

I've only just discovered the thread. Otherwise I probably would have posted here.