Get a case # by chance? I called them 3 times and all 3 times they said they will do a hard inquiry for all customers. I've made every payment on time and in full (I have auto-pay enabled). Would love to find out if this is not true and see something in writing. It makes sense for them to do a new credit check on what they consider to be a new loan.
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That is not correct. I am on the iPhone Upgrade Program currently and don't have to pay an extra $20 / month to Verizon.
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My thoughts on the new iPhones:
Under the iPhone Upgrade Program, the iPhone X is $15 more per month than my 128 GB iPhone 7 Plus. The iPhone 8 Plus is only $4 more per month. The iPhone X gains 0.3" of screen space (with a portion or notch of the screen completely cut out in videos and pictures). The iPhone X loses the well-established Touch ID, and replaces it with Face ID which Apple couldn't even get to work in their Keynote, and your family members, especially twins, can easily unlock your phone. Your iPhone X could also be unlocked if someone takes your phone from you and points it at your face. Both new iPhones get the new A11 Bionic Chip. The iPhone X gets 57 more PPI than the iPhone 8 Plus, but has the same screen brightness, which is less than half that of top competitors such as the Samsung Galaxy S8, Note 8, and LG V30. It's unlikely those 57 PPI extra on the iPhone X will really make that much of a noticeable difference. Both new phones will have True Tone displays. Both new iPhones will have the same f/1.8 aperture on the main wide-angle camera. Both new iPhones can record video with the same specs, including slow-motion video. Both new iPhones get the new Portrait Lighting mode. Both new iPhones get Bluetooth 5.0. Both new iPhones have fast-charing and Qi Wireless Charging. Most importantly, the iPhone 8 Plus has BETTER battery life than the iPhone X!
So where does the iPhone X really start to take over on features that actually matter? It has a smaller form factor by height and width, making it easier to hold and use in one hand. The iPhone X has a better f/2.4 aperture on the telephoto camera compared to the f/2.8 aperture on the iPhone 8 Plus. Not sure that 0.4 is that significant of a difference, but comparing the two in testing will tell. The iPhone X gets Optical Image Stabilization on that telephoto camera. The iPhone X can make Animojis. You're lying to yourself if you say you will actually use that more than once. And that's about it. I'm not at all convinced that those bumps on the X over the 8 Plus are worth an extra $11 more per month, losing battery life, and losing Touch ID.
Let me know your thoughts.